Platinum (24x7) Service Plan. If Buyer has selected the Platinum (24x7) Service Plan, (i) System Repairs shall be initiated within 24 hours of Buyer’s request, (ii) System Repair work shall be available 24 hours per day, every day of the year, and (iii) Rapiscan shall ship replacement Parts to the Location by air or ground transportation, whichever is fastest.
Appears in 4 contracts
Samples: Service Agreement, Service Terms and Conditions, Service Terms and Conditions
Platinum (24x7) Service Plan. If Buyer has selected the Platinum (24x7) Service Planplan, (i) System Repairs shall be initiated within 24 hours of Buyer’s request, (ii) System Repair work shall be available 24 hours per day, every day of the year, and (iii) Rapiscan Seller shall ship replacement Parts to the Location by air or ground transportation, whichever is fastest.
Appears in 1 contract
Samples: Service Terms and Conditions