PRE-ORDERING AND ORDERING. 5.1 CenturyLink will provide pre-ordering and ordering services for resale services to Customer consistent with standard practices. 5.1.1 CenturyLink will accept orders for As-Is Transfer as a service connection charge at full rates from the retail Tariffs for services from CenturyLink to Customer Local Exchange Carrier. 5.1.2 When Customer has obtained an End User from another reseller of CenturyLink services, Customer will inform CenturyLink of the transfer by submitting standard LSR forms to CenturyLink via the LSR process. 5.2 Any orders for new services for resale will be pursuant solely to the terms of this Schedule and the applicable Tariff for the service. 5.3 When Customer issues any orders to change or add any new resale services, it will be treated as new services for resale and will be provided solely under the Tariffs. Due to systems limitations the Orders will be processed in the same manner through the Wholesale Service Center and some invoices will have a discount. Adjustments to remove the discount and bill the full tariff rates will be made. Customer agrees not to contest such Resale true-up Bills unless such billing is not consistent with the applicable Tariff. 5.4 Where Customer resells service to a new (not currently existing) End User, CenturyLink will allow Customer to place Service Orders and receive phone number assignments pursuant to the retail Tariff. 5.5 CenturyLink will provide repair and maintenance services to Customer and its End Users for resold services in accordance with the terms set forth in the retail Tariffs. CenturyLink will not initiate a maintenance call or take action in response to a trouble report from a Customer End User until such time as trouble is reported to CenturyLink by Customer. Customer must provide to CenturyLink all End User information necessary for the installation, repair and servicing of any facilities used for resold services.
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Samples: Forbearance Master Services Agreement, Master Services Agreement
PRE-ORDERING AND ORDERING. 5.1 CenturyLink will provide pre-ordering and ordering services for resale services to Customer consistent with CenturyLink's standard practices.
5.1.1 CenturyLink will accept orders for As-Is Transfer as a service connection charge at full rates from the retail Tariffs for services from CenturyLink to Customer where CenturyLink is the End User's current Local Exchange Carrier.
5.1.2 When Customer has obtained an End User from another reseller of CenturyLink services, Customer will inform CenturyLink of the transfer by submitting standard LSR forms to CenturyLink via the LSR process.
5.2 Any orders for new services for resale will be pursuant solely to the terms of this Schedule and the applicable Tariff for the service.
5.3 When Customer issues any orders to change or add any new resale services, it will be treated as new services for resale and will be provided solely under the Tariffs. Due to systems limitations the Orders will be processed in the same manner through the Wholesale Service Center and some invoices will have a discount. Adjustments to remove the discount and bill the full tariff rates will be made. Customer agrees not to contest such Resale true-up Bills unless such billing is not consistent with the applicable Tariff.
5.4 Where Customer resells service to a new (not currently existing) End User, CenturyLink will allow Customer to place Service Orders and receive phone number assignments pursuant to the retail Tariff.
5.5 CenturyLink will provide repair and maintenance services to Customer and its End Users for resold services in accordance with the terms set forth in the retail Tariffs. CenturyLink will not initiate a maintenance call or take action in response to a trouble report from a Customer End User until such time as trouble is reported to CenturyLink by Customer. Customer must provide to CenturyLink all End User information necessary for the installation, repair and servicing of any facilities used for resold services.
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Samples: Master Services Agreement
PRE-ORDERING AND ORDERING. 5.1 CenturyLink will provide pre-ordering and ordering services for resale services to Customer consistent with CenturyLink’s standard practices.
5.1.1 CenturyLink will accept orders for As-Is Transfer as a service connection charge at full rates from the retail Tariffs for services from CenturyLink to Customer where CenturyLink is the End User’s current Local Exchange Carrier.
5.1.2 When Customer has obtained an End User from another reseller of CenturyLink services, Customer will inform CenturyLink of the transfer by submitting standard LSR forms to CenturyLink via the LSR process.
5.2 Any orders for new services for resale will be pursuant solely to the terms of this Schedule and the applicable Tariff for the service.
5.3 When Customer issues any orders to change or add any new resale services, it will be treated as new services for resale and will be provided solely under the Tariffs. Due to systems limitations the Orders will be processed in the same manner through the Wholesale Service Center and some invoices will have a discount. Adjustments to remove the discount and bill the full tariff rates will be made. Customer agrees not to contest such Resale true-up Bills unless such billing is not consistent with the applicable Tariff.
5.4 Where Customer resells service to a new (not currently existing) End User, CenturyLink will allow Customer to place Service Orders and receive phone number assignments pursuant to the retail Tariff.
5.5 CenturyLink will provide repair and maintenance services to Customer and its End Users for resold services in accordance with the terms set forth in the retail Tariffs. CenturyLink will not initiate a maintenance call or take action in response to a trouble report from a Customer End User until such time as trouble is reported to CenturyLink by Customer. Customer must provide to CenturyLink all End User information necessary for the installation, repair and servicing of any facilities used for resold services.
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