Common use of PRINCIPLES FOR THE ASSIGNMENT OF WORK Clause in Contracts

PRINCIPLES FOR THE ASSIGNMENT OF WORK. 1. The Company and Union recognize that work needs to be assigned in a way that allows the Company to provide the best possible customer service at a highly competitive cost, maximize its operational efficiencies, and consistently outperform its competitors in every facet of the business. Work will be assigned to and performed by all job classifications consistent with employees’ qualifications, experience, training, and personal and public safety considerations, and in a manner that accomplishes the objectives of this Article. (a) It is recognized that each job classification will continue to have separate job functions in accordance with the principles outlined in Article 20, Section 20.2, and in Article B. 2. Accordingly, when an employee is assigned work within his or her job classification, and it is necessary, in order to complete that entire job or work assignment, for the employee to perform work outside of his or her classification, the employee may perform (or be assigned to perform) any of the associated out-of-classification work, provided the employee has, in the Company’s judgment, the training, experience, qualifications, and/or equipment needed to safely complete the entire job in a single dispatch or work assignment. (a) Employees are expected to continue the practice of notifying their supervisor if they believe they are unable to safely complete an entire job in a single dispatch or work assignment due to unsafe conditions or due to lack of experience, qualifications and/or equipment. 3. In order to complete a job in a single dispatch and/or work assignment, as provided for in Section 2 above, if an employee needs to perform work that is normally performed by a different classification and/or work group, the employee may complete the job during the scheduled and nonscheduled hours of the classification and/or work group that would normally perform the work in question. 4. The parties’ primary objective in agreeing to this Article G is to utilize all employees in a common sense manner to complete work, wherever possible, in a single dispatch or work assignment, in order to avoid the inconveniences to customers, the operational inefficiencies, and the overall competitive disadvantages associated with dispatching or assigning more employees than are needed to efficiently and safely complete a job.

PRINCIPLES FOR THE ASSIGNMENT OF WORK. 1. The Company and Union recognize that 3.1 In assigning work needs to be assigned employees, the primary objective is to utilize employees in a way that allows the Company common sense manner to provide the best possible customer service at a highly competitive costcomplete work, maximize its operational efficiencieswherever possible, and consistently outperform its competitors in every facet of the business. Work will be assigned to and performed by all job classifications consistent with employees’ qualifications, experience, training, and personal and public safety considerations, and in a manner that accomplishes the objectives of this Articlesingle dispatch or work assignment. (a) A. It is recognized recognized, however, that each job classification has its own set of primary job duties and functions (job content) and will continue to have separate be differentiated by their job functions in accordance with content. This Article is not intended to change the principles outlined in Article 20, Section 20.2, and in Article B.primary content of the various job classifications. 2. 3.2 Accordingly, when an employee is assigned work within his or her job classification, and it is necessary, in order to complete that entire job or work assignment, for the employee to perform work outside of his or her classification, the employee may perform (or be assigned to perform) any of the associated out-of-classification work, provided the employee has, in the Company’s judgment, the training, experience, qualifications, qualifications and/or equipment needed to safely complete the entire job in a single dispatch or work assignment. (a) A. Employees are expected to continue the practice of notifying their supervisor if they believe they are unable to safely complete an entire job in a single dispatch or work assignment due to unsafe conditions or due to lack of experience, qualifications and/or equipment. 3. 3.3 In order to complete a job in a single dispatch and/or work assignment, as provided for in Section 2 3.2 above, if an employee needs to perform work that is normally performed by a different classification and/or work group, the employee may complete the job during the scheduled and nonscheduled hours of the classification and/or work group that would normally perform the work in question. 4. The parties’ primary objective 3.4 When local management plans to implement the assignment principles contained in agreeing to this Article G is to utilize all employees in a common sense manner particular work group or groups, the Local Union will be notified of such plans within a reasonable time frame in advance. Local management and union representatives will meet to complete workdiscuss the plans for implementation; management will consider any input provided by the Union on those plans. As those plans are put into place, wherever possiblethe local managementand union representatives will meet periodically to discuss the progress being made and any concerns over the implementation. Representatives of the Local Union may be present for the meetings describedabove. 3.5 Certification Differential for Sales & Service Technician I, in a single dispatch or work assignmentSales and Service Technician II, in Special Services Technicians, Equipment Technicians, Business Response Specialists and Network Technicians A. In order to avoid promote the inconveniences implementation of the provisions of this Article and encourage employees to customersvoluntarily acquire additional training and the associated skills, the operational inefficienciesCompany will increase the base hourly wage rate of those Sales and Service Technician I, Sales and Service Technician II, Special Services Technicians and Equipment Technicians who achieve and maintain the overall competitive disadvantages associated with dispatching or assigning more employees than are needed to efficiently and safely complete a job.following certification(s): (1) Comp TIA A+ $0.25 per hour (2) Comp TIA Network + $0.25 per hour (3) Comp TIA Security + $0.25 per hour

PRINCIPLES FOR THE ASSIGNMENT OF WORK. 1. The Company and Union recognize that 3.1 In assigning work needs to be assigned employees, the primary objective is to utilize employees in a way that allows the Company common sense manner to provide the best possible customer service at a highly competitive costcomplete work, maximize its operational efficiencieswherever possible, and consistently outperform its competitors in every facet of the business. Work will be assigned to and performed by all job classifications consistent with employees’ qualifications, experience, training, and personal and public safety considerations, and in a manner that accomplishes the objectives of this Articlesingle dispatch or work assignment. (a) A. It is recognized recognized, however, that each job classification has its own set of primary job duties and functions (job content) and will continue to have separate be differentiated by their job functions in accordance with content. This Article is not intended to change the principles outlined in Article 20, Section 20.2, and in Article B.primary content of the various job classifications. 2. 3.2 Accordingly, when an employee is assigned work within his or her job classification, and it is necessary, in order to complete that entire job or work assignment, for the employee to perform work outside of his or her classification, the employee may perform (or be assigned to perform) any of the associated out-of-classification work, provided the employee has, in the Company’s judgment, the training, experience, qualifications, qualifications and/or equipment needed to safely complete the entire job in a single dispatch or work assignment. (a) A. Employees are expected to continue the practice of notifying their supervisor if they believe they are unable to safely complete an entire job in a single dispatch or work assignment due to unsafe conditions or due to lack of experience, qualifications and/or equipment. 3. 3.3 In order to complete a job in a single dispatch and/or work assignment, as provided for in Section 2 3.2 above, if an employee needs to perform work that is normally performed by a different classification and/or work group, the employee may complete the job during the scheduled and nonscheduled hours of the classification and/or work group that would normally perform the work in question. 4. The parties’ primary objective 3.4 When local management plans to implement the assignment principles contained in agreeing to this Article G is to utilize all employees in a common sense manner to complete work, wherever possible, in a single dispatch particular work group or work assignment, in order to avoid the inconveniences to customersgroups, the operational inefficienciesLocal Union will be notified of such plans within a reasonable time frame in advance. Local management and union representatives will meet to discuss the plans for implementation; management will consider any input provided by the Union on those plans. As those plans are put into place, the local management and union representatives will meet periodically to discuss the overall competitive disadvantages associated with dispatching or assigning more employees than are needed to efficiently progress being made and safely complete a jobany concerns over the implementation. Representatives of the Local Union may be present for the meetings described above.

PRINCIPLES FOR THE ASSIGNMENT OF WORK. 1. The Company and Union recognize that 3.1 In assigning work needs to be assigned employees, the primary objective is to utilize all employees in a way that allows the Company common sense manner to provide the best possible customer service at a highly competitive costcomplete work, maximize its operational efficiencieswherever possible, and consistently outperform its competitors in every facet of the business. Work will be assigned to and performed by all job classifications consistent with employees’ qualifications, experience, training, and personal and public safety considerations, and in a manner that accomplishes the objectives of this Articlesingle dispatch or work assignment. (a) A. It is recognized recognized, however, that each job classification has its own set of primary job duties and functions (job content) and will continue to have separate be differentiated by their job functions in accordance with content. This Article is not intended to change the principles outlined in Article 20, Section 20.2, and in Article B.primary content of the various job classifications. 2. 3.2 Accordingly, when an employee is assigned work within his or her job classification, and it is necessary, in order to complete that entire job or work assignment, for the employee to perform work outside of his or her classification, the employee may perform (or be assigned to perform) any of the associated out-of-classification work, provided the employee has, in the Company’s judgment, the training, experience, qualifications, and/or equipment needed to safely complete the entire job in a single dispatch or work assignment. (a) A. Employees are expected to continue the practice of notifying their supervisor if they believe they are unable to safely complete an entire job in a single dispatch or work assignment due to unsafe conditions or due to lack of experience, qualifications and/or equipment. 3. 3.3 In order to complete a job in a single dispatch and/or work assignment, as provided for in Section 2 3.2 above, if an employee needs to perform work that is normally performed by a different classification and/or work group, the employee may complete the job during the scheduled and nonscheduled hours of the classification and/or work group that would normally perform the work in question. 4. The parties’ primary objective 3.4 When local management plans to implement the assignment principles contained in agreeing to this Article G is to utilize all employees in a common sense manner to complete work, wherever possible, in a single dispatch particular work group or work assignment, in order to avoid the inconveniences to customersgroups, the operational inefficienciesLocal Union will be notified of such plans within a reasonable time frame in advance. Local management and union representatives will meet to discuss the plans for implementation; management will consider any input provided by the Union on those plans. As those plans are put into place, the local management and union representatives will meet periodically to discuss the overall competitive disadvantages associated with dispatching or assigning more employees than are needed to efficiently progress being made and safely complete a jobany concerns over the implementation. Representatives of the Local Union may be present for the meetings described above.

PRINCIPLES FOR THE ASSIGNMENT OF WORK. 1. The Company and Union recognize that 14.1 In assigning work needs to be assigned employees, the primary objective is to utilize all employees in a way that allows the Company commonsense manner to provide the best possible customer service at complete work, wherever possible, in a highly competitive cost, maximize its operational efficienciessingle dispatch or assignment, and consistently outperform its competitors in every facet of to avoid the business. Work will be assigned inconveniences to and performed by all job classifications consistent with employees’ qualificationscustomers, experience, trainingoperational inefficiencies, and personal overall competitive disadvantages associated with dispatching or assigning more employees than are needed to efficiently and public safety considerations, and in safely complete a manner that accomplishes the objectives of this Articlejob. (a) 14.1.1 It is recognized recognized, however, that each job classification has its own set of primary job duties and functions (job content) and will continue to have separate be differentiated by their job functions in accordance with content. This Article is not intended to change the principles outlined in Article 20, Section 20.2, and in Article B.primary content of the various job classifications. 2. Accordingly, when 14.2 When an employee is assigned work within his or normally performed by his/her job classificationclassification and/or work group, and it is necessary, in order to complete that entire job or work assignment, for the employee to perform work outside of his or her normally performed by a different classification, the employee may perform (or be assigned to perform) any of the associated out-of-classification work, provided the employee has, in the Company’s judgment, the training, experience, qualifications, and/or equipment needed to safely complete the entire job in a single dispatch or work assignment. (a) Employees are expected to continue the practice of notifying their supervisor if they believe they are unable to safely complete an entire job in a single dispatch or work assignment due to unsafe conditions or due to lack of experience, qualifications and/or equipment. 3. 14.3 In order to complete a job in a single dispatch and/or work assignment, as provided for in Section 2 above, if an employee needs to perform work that is normally performed by a different classification and/or work groupclassification, the employee may complete the job during the scheduled and nonscheduled hours of the classification and/or work group that would normally perform the work in question. 4. The parties’ primary objective 14.4 When local management plans to implement the assignment principles contained in agreeing to this Article G is to utilize all employees in a common sense manner to complete work, wherever possible, in a single dispatch particular workgroup or work assignment, in order to avoid the inconveniences to customersgroups, the operational inefficienciesLocal Union President will be notified of such plans within a reasonable time frame in advance. Upon request by either party, local management and the overall competitive disadvantages associated with dispatching Local Union President (or assigning more employees than designee) will meet to discuss the plans for implementation; management will consider any input provided by the Union on those plans. As those plans are needed put into place, local management and the Local Union President (or designee) will meet periodically to efficiently discuss the progress being made and safely complete a jobany concerns over the implementation; one (1) additional Local Union representative may also be present at this meeting.