PRIORITY LEVEL DESCRIPTION Sample Clauses

PRIORITY LEVEL DESCRIPTION. Priority 1 Critical A critical service is non-operational, impacting the Customer’s business, multiple End Users or multiple Sites; or severe functional error or degradation of Service(s) affecting production, demanding immediate attention. Business Risk is High Priority 2 Major The Customer’s business is experiencing failure or performance degradation that impairs the operation of a critical business Service, although a work around may exist; or Application functionality is lost; or significant number of End Users or major Site is affected. Business Risk is Medium Priority 3 Minor The Customer is experiencing a problem that causes moderate business impact. The impact is limited to an End User or a small Site; or incident has moderate, not widespread impact; or involves partial loss with minimal impact which is non- critical in nature. Business Risk is Low Priority 6 Change Request Standard service request (e.g. End User guidance and Change Requests); or updating documentation. Business Risk is Minor localised INCIDENT MANAGEMENT
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Related to PRIORITY LEVEL DESCRIPTION

  • Project Description In two or three brief sentences, provide a concise description of your exhibition. Include the subject matter, type of objects to be included (paintings, sculpture, manuscripts, etc.), those responsible for organizing the exhibition, and catalogue author(s).

  • Work Description T-804 Opening Roads - Removal of closure devices, cleaning ditches, removing berms, and blading the traveled-way T-811 Closing Roads - Entrance treatment for 150' cross-rip; debris block (slash, earth, berm, rocks, etc.) + seed + water bar T-811 Closing Roads - Water bar frequency per BMPs for remainder of road T-811 Closing Roads - Engineering Rep. or Construction Inspector must be notified prior to performing closeout NFSR Road No. Lane Width & Maintenance Level Mile Marker Begin End 76BA Single Lane / Level 1 76B1 0.00 Ending 0.04

  • Site Description 2.5.1 If reasonably requested by the A/E as necessary for the Project, the Owner shall furnish a legal description and a certified land survey of the Site, giving, as applicable, grades and lines of streets, alleys, pavements and adjoining property; rights-of-way, restrictions, easements, encroachments, zoning, deed restrictions, boundaries and contours of the Site; locations, dimensions, and complete data pertaining to existing buildings, other improvements, and trees; and full information concerning available service and utility lines, both public and private, above and below grade, including inverts and depths.

  • Service Description The Parties will provide Common Channel Signaling (CCS) to one another via Signaling System 7 (SS7) network interconnection, where and as available, in the manner specified in FCC Order 95-187, in conjunction with all traffic exchange trunk groups. SS7 signaling and transport services shall be provided by GTE in accordance with the terms and conditions of this Section 9 of this Article. The Parties will cooperate on the exchange of all appropriate SS7 messages for local and intraLATA call set-up signaling, including ISDN User Part (ISUP) and Transaction Capabilities Application Part (TCAP) messages to facilitate full interoperability of all CLASS Features and functions between their respective networks. Any other SS7 message services to be provided using TCAP messages (such as data base queries) will be jointly negotiated and agreed upon.

  • Task Description This task includes activities associated with permit-required monitoring conducted in accordance with the conditions specified by state or federal regulatory agencies. All monitoring tasks must be located within or adjacent to the Project area and follow the Department’s Regional Coastal Monitoring Program and FWC's marine turtle and shorebird monitoring programs. Guidance for monitoring of nearshore resources is available in the Department's Standard Operation Procedures For Nearshore Hardbottom Monitoring Of Beach Nourishment Projects. The Local Sponsor must submit work products directly to the appropriate state or federal regulatory agencies in accordance with permit conditions to be eligible for reimbursement under this task, unless otherwise directed.

  • Grievance Description 80. The Union and the City agree that the following guidelines will be used in the submission of grievances.

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