Product Support Responsibilities. The Company shall perform, or shall retain one or both of the Members or a third party to perform (in each case, at prices that are negotiated by such Person and the Company), the following product support functions (collectively, the “Product Support Services”) in support of the Company’s branding strategy, distribution channels, and brand requirements with respect to each Navistar Truck Model and each Caterpillar Truck Model: 11.5.1 Parts delivery and return policies, 11.5.2 Establishment of parts service performance levels, 11.5.3 Parts pricing publications, 11.5.4 Export parts policy and enforcement, 11.5.5 Dealer management and traditional marketing functions, 11.5.6 Parts marketing and support, 11.5.7 Technical service and support, 11.5.8 Service engineering services, and
Appears in 3 contracts
Samples: Joint Venture Operating Agreement (Navistar International Corp), Truck Business Relationship Agreement (Navistar International Corp), Truck Business Relationship Agreement (Caterpillar Inc)
Product Support Responsibilities. The Company shall perform, or shall retain one or both of the Members or a third party to perform (in each case, at prices that are negotiated by such Person and the Company), the following product support functions (collectively, the “Product Support Services”) in support of the Company’s branding strategy, distribution channels, and brand requirements with respect to each Navistar Truck Model and each Caterpillar Truck Model:
11.5.1 Parts delivery and return policies,
11.5.2 Establishment of parts service performance levels,
11.5.3 Parts pricing publications,
11.5.4 Export parts policy and enforcement,
11.5.5 Dealer management and traditional marketing functions,
11.5.6 Parts marketing and support,
11.5.7 Technical service and support,
11.5.8 Service engineering services, and
11.5.9 Technical training.
Appears in 1 contract
Samples: Joint Venture Operating Agreement (Caterpillar Inc)
