Common use of PROFESSIONAL SERVICES AND SUPPORT Clause in Contracts

PROFESSIONAL SERVICES AND SUPPORT. Integrated shall provide to Client, during Integrated's normal business hours, telephone support regarding Client's proper and authorized use of the latest release of the i-online service that is generally available to Integrated's i-online Customer base ("Latest Release"). For any non-support-related assistance or consulting, Client may contract with Integrated for additional Professional Services in accordance with the Service Agreement. i-online SHAREHOLDER ACCOUNTING ASSOCIATED FEES AND EXPENSES I. SERVICE INITIATION FEE Client agrees to pay fees as described below for Integrated's i-online services that will include the following: 1. Basic Product Training up to 8 hours Integrated will provide additional support hours as required at the Professional Services Rate of $150 per hour. Any necessary additional support hours must be authorized by the Client in writing prior to Integrated performing any work. Client shall pay any and all reasonable travel, lodging, and out-of-pocket expenses incurred by Integrated in connection with i-online support and training.

PROFESSIONAL SERVICES AND SUPPORT. Integrated shall provide to Client, during Integrated's normal business hours, telephone support regarding Client's proper and authorized use of the latest release of the i-online service that is generally available to Integrated's i-online Customer base ("Latest Release"). For any non-support-related assistance or consulting, Client may contract with Integrated for additional Professional Services in accordance with the Service Agreement. i-online SHAREHOLDER PORTFOLIO ACCOUNTING ASSOCIATED FEES AND EXPENSES I. SERVICE INITIATION INITATION FEE Client agrees to pay fees as described below for Integrated's i-online services that will include the following: 1. Basic Product Training up to 8 16 hours of training Integrated will provide additional support hours as required at the Professional Services Rate of $150 per hour. Any necessary additional support hours must be authorized by the Client in writing prior to Integrated performing any work. Client shall pay any and all reasonable travel, lodging, and out-of-pocket expenses incurred by Integrated in connection with i-online support and training.

PROFESSIONAL SERVICES AND SUPPORT. Integrated shall provide to Client, during Integrated's normal business hours, telephone support regarding Client's proper and authorized use of the latest release of the i-online service that is generally available to Integrated's i-online Customer base ("Latest Release"). For any non-support-related assistance or consulting, Client may contract with Integrated for additional Professional Services in accordance with the Service Agreement. iI-online SHAREHOLDER ONLINE PORTFOLIO ACCOUNTING ASSOCIATED FEES AND EXPENSES I. SERVICE INITIATION FEE Client agrees to pay fees as described below for Integrated's i-online services that will include the following: 1. Basic Product Training up to 8 16 hours of training Integrated will provide additional support hours as required at the Professional Services Rate of $150 per hour. Any necessary additional support hours must be authorized by the Client in writing prior to Integrated performing any work. Client shall pay any and all reasonable travel, lodging, and out-of-pocket expenses incurred by Integrated in connection with i-online support and training.

PROFESSIONAL SERVICES AND SUPPORT. Integrated shall provide to Client, during Integrated's normal business hours, telephone support regarding Client's proper and authorized use of the latest release of the i-online service that is generally available to Integrated's i-online Customer base ("Latest Release"). For any non-support-related assistance or consulting, Client may contract with Integrated for additional Professional Services in accordance with the Service Agreement. i-online SHAREHOLDER PORTFOLIO ACCOUNTING ASSOCIATED FEES AND EXPENSES I. SERVICE INITIATION FEE Client agrees to pay fees as described below for Integrated's i-online services that will include the following: 1. Basic Product Training up to 8 16 hours of training Integrated will provide additional support hours as required at the Professional Services Rate of $150 per hour. Any necessary additional support hours must be authorized by the Client in writing prior to Integrated performing any work. Client shall pay any and all reasonable travel, lodging, and out-of-pocket expenses incurred by Integrated in connection with i-online support and training.

PROFESSIONAL SERVICES AND SUPPORT. Integrated shall provide to Client, during Integrated's normal business hours, telephone support regarding Client's proper and authorized use of the latest release of the i-online service that is generally available to Integrated's i-online Customer base ("Latest Release"). For any non-support-related assistance or consulting, Client may contract with Integrated for additional Professional Services in accordance with the Service Agreement. iI-online ONLINE SHAREHOLDER ACCOUNTING ASSOCIATED FEES AND EXPENSES I. SERVICE INITIATION FEE Client agrees to pay fees as described below for Integrated's i-online services that will include the following: 1. Basic Product Training up to 8 hours Integrated will provide additional support hours as required at the Professional Services Rate of $150 per hour. Any necessary additional support hours must be authorized by the Client in writing prior to Integrated performing any work. Client shall pay any and all reasonable travel, lodging, and out-of-pocket expenses incurred by Integrated in connection with i-online support and training.