Provider Handbooks. The Health Plan shall develop and issue a Provider Handbook to all Providers at the time the Provider Contract is signed. The Health Plan may choose not to distribute the Provider Handbook via Surface Mail, provided it submits a written notification to all Providers that explains how to obtain the Provider Handbook from the Health Plan’s website. This notification shall also detail how the Provider can request a hard-copy from the Health Plan at no charge to the Provider. All Provider Handbooks and bulletins shall be in compliance with State and federal laws. The Provider Handbook shall serve as a source of information regarding Health Plan Covered Services, policies and procedures, statutes, regulations, telephone access and special requirements to ensure all Contract requirements are met. At a minimum, the Provider Handbook shall include the following information:
Appears in 2 contracts
Samples: Health Care Services Contract (Wellcare Health Plans, Inc.), Health Care Services Contract (Wellcare Health Plans, Inc.)
Provider Handbooks. The Health Plan shall develop and issue a Provider Handbook handbook to all Providers at the time the Provider Contract contract is signed. The Health Plan may choose not to distribute the Provider Handbook handbook via Surface Mail, provided it submits a written notification to all Providers that explains how to obtain the Provider Handbook handbook from the Health Plan’s websiteWeb site. This notification shall also detail how the Provider can request a hard-copy from the Health Plan at no charge to the Provider. All Provider Handbooks handbooks and bulletins shall be in compliance with State and federal laws. The Provider Handbook handbook shall serve as a source of information regarding Health Plan Covered Services, policies and procedures, statutes, regulations, telephone access and special requirements to ensure all Contract requirements are met. At a minimum, the Provider Handbook handbook shall include the following information:
a. Description of the program;
Appears in 1 contract
Provider Handbooks. The Health Plan shall develop and issue a Provider Handbook handbook to all Providers at the time the Provider Contract contract is signed. The Health Plan may choose not to distribute the Provider Handbook handbook via Surface Mail, provided it submits a written notification to all Providers that explains how to obtain the Provider Handbook handbook from the Health Plan’s websiteWeb site. This notification shall also detail how the Provider can request a hard-copy from the Health Plan at no charge to the Provider. All Provider Handbooks handbooks and bulletins shall be in compliance with State and federal laws. The Provider Handbook handbook shall serve as a source of information regarding Health Plan Covered Services, policies and procedures, statutes, regulations, telephone access and special requirements to ensure all Contract requirements are met. At a minimum, the Provider Handbook handbook shall include the following information:
Appears in 1 contract
