PROVIDER POLICIES. D5.1 You must develop and document a philosophy to guide the provision of the Services.
PROVIDER POLICIES. You will provide us with your registration policy (including registration priority) and cancellation policy (including refunds and credits) for display on the Site and agree to process registrations, cancellations, refunds and credits in accordance with these policies. In the event of any change in your registration or cancellation policy (including available refunds and credits) you will promptly update the policy from the Manage Profile page. You are responsible for issuing refunds or credits to Activity Seekers whom you have determined are entitled to a refund or credit. ActivityTree fees charged to Activity Seekers and Activity Providers are non-refundable. ActivityTree will not refund any registration fees, other fees or merchandise charged to an Activity Seeker. At your written request, ActivityTree will create a promotion code that would allow your customer to apply a credit toward a future registration for a listing offered by you processed through ActivityTree. ActivityTree helps facilitate transactions between Activity Seekers and Activity Providers, but is not the purchaser of the Activity Providers goods and/or services. Activity Provider will resolve all disputes directly with Activity Seekers.
