Provider Services Department. The MCO must maintain a Provider Services Department and operate a toll-free provider phone line for at least eight (8) hours a day during regular business hours.
Appears in 11 contracts
Samples: Purchase of Service Provider Agreement, Purchase of Service Provider Agreement, Purchase of Service Provider Agreement
Provider Services Department. The MCO must maintain a Provider Services Department and operate a toll-free provider phone line for at least eight (8) 8 hours a day during regular business hours.. The MCO Provider Services Department is responsible for the following, but not limited to:
Appears in 2 contracts
Samples: Purchase of Service Provider Agreement, Purchase of Service Provider Agreement
