Common use of Providing the Service Clause in Contracts

Providing the Service. 1. We will be able to process Your Application if You provide Us with all requested information and data at the point of application, or when We request it if We find that We reasonably need additional information or data from You. 2. You agree to follow any reasonable instructions that We may give You in order for Us to be able to provide You with the Service and to allow Us access to Your Premises where needed. 3. You also agree to procure all necessary permits and permissions from third parties in order to enable the installation of the Service, where applicable. This includes permission from third parties if We need to cross their property or put Equipment on their Premises. We will be unable to proceed with the installation if We are aware that such permits and permissions are not available or if third parties do not provide Us with access to their property if needed. You agree to indemnify Us from any claims from third parties if such permits or permissions are not obtained before the installation takes place. 4. The standard installation covers the installation of any wiring or cabling up to the modem/gateway, where applicable, or otherwise to the first socket. In order to benefit from the Service, You may need some special apparatus or installation that is not included with the standard installation, or else You may request that We carry out the installation outside normal working hours. If We accept to carry out such work, We will provide You with an estimate for the work and/or items that are not normally covered during Our installation. We will only be able to proceed if You either pay Us upfront or else make an irrevocable commitment to pay Us with Your next bill. Accepting Our estimate implies an irrevocable commitment to pay these charges. 5. When We come to provide the installation or rectify a fault, You or an adult acting on Your behalf should be present to take responsibility for any physical work that We may need to carry out on Your Premises to provide You with the Service. We may refuse to proceed if for whatever reason We believe that the person present cannot assume such responsibilities, such as if this person is clearly a minor. In this case, You will need to set another appointment with Us. You agree that We are not responsible if We are unable to adhere to the timeframes for the provision or fault rectification of the Service due to any rescheduling in appointments for a reason attributable to You. 6. We may provide You with Equipment to enable Your connection to the Service. You agree to keep the Equipment connected as instructed by Us, to take good care of Our Equipment and not to dispose of it in any way or make use of it for any reason other than that for which it was provided, without Our written consent. If the Equipment is damaged beyond normal wear and tear, lost or stolen, We may charge You a fee for its repair or replacement. If the Equipment makes use of batteries You agree to be responsible for their recharging or replacement as required. 7. You agree to access the Service only by using the Equipment provided by Us. We reserve the right to restrict access to the Service such that You may only access it if You use all of the Equipment provided by Us concurrently. We shall be entitled to disable any Equipment that is not being used as directed by Us. 8. You understand that We may sometimes, without notice, need to connect remotely to restart and manage Your Equipment. We will do this in order to ensure the quality of and/or provide support for the Service. You agree that You will follow any reasonable instructions We give You in this respect. 9. From time to time We may need to replace Your Equipment for technical reasons or to maintain the quality of the Service. In such cases We will inform You accordingly and where the change needs to be performed by Us at Your Premises, We will set an appointment with You to carry out the changes. If the Equipment can be changed by You, We may ask You to visit a designated location to have it replaced. You understand that if You do not comply with these requests, it may become impossible for Us to continue to provide You with the Service or else the Service performance may be negatively affected. We will not be responsible for such lack of or degradation of Service if the cause is due to non-compliance from Your end. 10. You agree not to tamper in any way with Our Network, Equipment or installation. If You want to connect any equipment to Our Network other than through the sockets or other connections provided by Us, You need to obtain Our permission. You agree not to connect any equipment that is not compliant with local regulations in force at the time or that may harm the Network or other Equipment. If Your actions cause a fault to the Equipment, Network and/or to any other third parties, You shall be liable and remain bound to pay for all expenses and/or damages of whatever nature incurred by Us and/or any other third party affected, and shall fully indemnify and hold Us harmless from any such claim. 11. We may group individual Services that You have with Us in one or more accounts and/or bills for administrative reasons. 12. Where We provide pre-paid services, You agree and understand that such Service will only be available for use on condition that You top-up Your credit when needed. You may top-up using any one of the top-up mechanisms provided by Us or third parties, however You understand and acknowledge that if You make use of third party services, We are not responsible for the availability or quality of such services. You will need to deal directly with the third parties if You encounter any problems with their services. We will only be able to assist if We have sub-contracted or otherwise entered into an agreement with a third party provider for the provision of this service. 13. We may block top-ups and/or Your Service if fraud is suspected or else if We experience chargebacks for top-ups made to Your Service. 14. Some pre-paid Services involve a time window that is reset upon top-up. The length of the time window is as specified in the Tariff Plan or Schedule of Charges. Upon expiry of the time window, Your connection may be lost and the number or other identifying details, such as an e-mail address, assigned to someone else. It is Your responsibility to top-up the Service in order to keep it active. 15. Some pre-paid Services require that You commit to a certain amount of billable usage within a specific time period in order to keep the Service active. This amount is as specified in Your Tariff Plan or Schedule of Charges. We reserve the right to bill You for this amount and/or terminate the Service if this amount is not reached. 16. We may restrict the use of certain services or bar You from applying for certain offers or Tariff Plans unless You register Your personal details with Us or if there are any other limitations, such as segment offers, that apply only if You meet pre-defined criteria. 17. It is especially easy for some pre-paid Services to change ownership. It is Your responsibility to inform Us if a pre-paid Service no longer belongs to You. We will not be able to change the registration to someone else's name unless that person applies directly with Us or for any other reason We deem that We cannot process this request. In any case, where possible, We will remove Your registration details from the connection. If such removal is not possible, We will terminate the Service. We will make every possible attempt to notify the new owner through one of the means available to Us as per clause K.1 that We will need to terminate the Service and if so desired, this person can apply for a new pre-paid connection. Such Service may be denied if it is reasonably determined by Us that We cannot provide it.

Providing the Service. 12.1 In addition to paragraph 1.4 above, we reserve the right not to accept or proceed with your application if: 2.1.1 the application form submitted by you is not duly completed and signed; 2.1.2 you fail to provide us with the information as required under paragraph 1.3 above; 2.1.3 we determine that we are unable to provide the Services due to any of the reasons as stated in paragraph 4.5 below; or 2.1.4 we discover that (i) you have failed to provide any facility or resource as we may request; (ii) have not provided them under the operating conditions and specifications stipulated by us for the proper performance of the Services or for the installation, operation and maintenance of the Services and the Equipment as we may request. 2.2 When we accept your application form for the Services, we will notify you of the commencement date for the provision of the Services and this date will be known as the ready for service ("RFS") date. The RFS date will be stated in our application form. We will use our commercially reasonable endeavours to meet the RFS date and shall not be able to process Your Application liable if You provide Us with all requested information and data at the point of application, or when We request it if We find that We reasonably need additional information or data from You. 2. You agree to follow any reasonable instructions that We may give You in order for Us to be able to provide You with the Service and to allow Us access to Your Premises where needed. 3. You also agree to procure all necessary permits and permissions from third parties in order to enable the installation of the Service, where applicable. This includes permission from third parties if We need to cross their property or put Equipment on their Premises. We will be unable to proceed with the installation if We are aware that such permits and permissions are not available or if third parties do not provide Us with access to their property if needed. You agree to indemnify Us from any claims from third parties if such permits or permissions are not obtained before the installation takes place. 4. The standard installation covers the installation of any wiring or cabling up to the modem/gateway, where applicable, or otherwise to the first socket. In order to benefit from the Service, You may need some special apparatus or installation that RFS date is not included with the standard installation, or else You may request that We carry out the installation outside normal working hours. If We accept to carry out such work, We will provide You with an estimate for the work and/or items that are not normally covered during Our installation. We will only be able to proceed if You either pay Us upfront or else make an irrevocable commitment to pay Us with Your next bill. Accepting Our estimate implies an irrevocable commitment to pay these charges. 5. When We come to provide the installation or rectify a fault, You or an adult acting on Your behalf should be present to take responsibility for any physical work that We may need to carry out on Your Premises to provide You with the Service. We may refuse to proceed if for whatever reason We believe that the person present cannot assume such responsibilities, such as if this person is clearly a minor. In this case, You will need to set another appointment with Us. You agree that We are not responsible if We are unable to adhere to the timeframes for the provision or fault rectification of the Service met due to events outside our control, including any rescheduling in appointments for a reason attributable to You. 6. We may provide You with Equipment to enable Your connection to the Service. You agree to keep the Equipment connected as instructed by Us, to take good care of Our Equipment and not to dispose of it in any way or make use of it for any reason other than that for which it was provided, without Our written consent. If the Equipment is damaged beyond normal wear and tear, lost or stolen, We may charge You a fee for its repair or replacement. If the Equipment makes use of batteries You agree to be responsible for their recharging or replacement as required. 7. You agree to access the Service only by using the Equipment provided by Usthird party's act and/or omission. We reserve the right to restrict access change the RFS date without liability. 2.3 If we are unable to provide the Service such Services by the RFS date, then you must accept that You may only access it if You use all part of the Equipment provided by Us concurrentlyServices which we are ready to provide, and pay for the same at our prevailing rate(s), and you will have no other claim against us for our failure to provide the Services before the RFS date. 2.4 If you request to defer the provision of the Services to a date after the RFS date we originally agreed to, you will be liable to pay a reservation fee at our prevailing rate(s). We Additionally, where the Services are connected through NGN, your request for deferment shall be entitled deemed an early termination of the Services and you shall be liable to disable any Equipment that is not being used as directed by Uspay us the Early Termination Charges and Third Party Charges. 8. You understand that We may sometimes, without notice, need to connect remotely to restart and manage Your Equipment. We will do this in order to ensure the quality of and/or provide support 2.5 If you cancel your application for the Service. You agree that You will follow any reasonable instructions We give You in this respect. 9. From time to time We may need to replace Your Equipment for technical reasons or to maintain Services after the quality RFS date, your cancellation shall be deemed an early termination of the Service. In such cases We will inform You accordingly Services and you shall pay us the Early Termination Charges and where the Services are connected through NGN, you shall in addition pay us all Third Party Charges. 2.6 If you cancel your application for the Services before the RFS date, you shall pay us our prevailing cancellation Charges, which shall be 100% of our prevailing one-time installation Charges of the Services ("Installation Charges"), regardless of whether or not such Installation Charges were waived or discounted. In addition, where the Services are connected through NGN, if you cancel your application for the Services before the RFS date, your cancellation shall be deemed an early termination of the Services and you shall pay us the Early Termination Charges and Third Party Charges. 2.7 If you request a change needs of the circuit terminating point and this results in a change of original serving distribution point ("DP") or serving node, that request will constitute a cancellation of your application for the Services, and you shall pay the Installation Charges. In addition, where the Services are connected through NGN, this shall be deemed an early termination of the Services and you shall pay us the Early Termination Charges and Third Party Charges. 2.8 If your request for a change of the circuit terminating point results in re-wiring of any completed wiring work from the original serving DP or serving node, you shall pay our prevailing Charges for the rewiring. 2.9 If you wish to subscribe to the Services which comprise or include third-party ethernet and such Services are to be performed by Us at Your Premisesprovided to a location where we do not have the resources to support the provision of such Services to that location ("Remote Location"), We the following terms will set an appointment apply: 2.9.1 You must inform us to proceed with You a survey of the Remote Location to carry out enable us to evaluate the changes. If feasibility of activating the Equipment can be changed by You, Services to the Remote Location and you must pay our prevailing Charges for the site survey ("Site Survey Fee"). 2.9.2 We may ask You accept or reject any application for the Services to visit a designated location to have it replaced. You understand that if You do not comply with these requests, it may become impossible for Us to continue to provide You with the Service or else the Service performance may be negatively affected. We will not be responsible for such lack of or degradation of Service if the cause is due to non-compliance from Your end. 10. You agree not to tamper in any way with Our Network, Equipment or installation. If You want to connect any equipment to Our Network other than through the sockets or other connections provided by Us, You need to obtain Our permission. You agree not to connect any equipment that is not compliant with local regulations in force at the time or that may harm the Network or other Equipment. If Your actions cause a fault to the Equipment, Network and/or to any other third parties, You shall be liable and remain bound to pay for all expenses and/or damages of whatever nature incurred by Us and/or any other third party affected, and shall fully indemnify and hold Us harmless from any such claim. 11Remote Location without giving reasons. We may group individual Services that You have with Us consider these criteria in one our determination: 2.9.2.1 the Remote Location has previously been assessed by us as not being a feasible site for installation or more accounts and/or bills for administrative reasons. 12. Where We provide pre-paid services, You agree and understand that such Service will only be available for use on condition that You top-up Your credit when needed. You may top-up using any one operation of the top-up mechanisms provided by Us or third parties, however You understand and acknowledge that if You make use of third party services, We are not responsible for the availability or quality of such services. You will need to deal directly with the third parties if You encounter any problems with their services. We will only be able to assist if We have sub-contracted or otherwise entered into an agreement with a third party provider for the provision of this service. 13. We may block top-ups and/or Your Service if fraud is suspected or else if We experience chargebacks for top-ups made to Your Service. 14. Some pre-paid Services involve a time window that is reset upon top-up. The length of the time window is as specified in the Tariff Plan or Schedule of Charges. Upon expiry of the time window, Your connection may be lost and the number or other identifying details, such as an e-mail address, assigned to someone else. It is Your responsibility to top-up the Service in order to keep it active. 15. Some pre-paid Services require that You commit to a certain amount of billable usage within a specific time period in order to keep the Service active. This amount is as specified in Your Tariff Plan or Schedule of Charges. We reserve the right to bill You for this amount and/or terminate the Service if this amount is not reached. 16. We may restrict the use of certain services or bar You from applying for certain offers or Tariff Plans unless You register Your personal details with Us or if there are any other limitations, such as segment offers, that apply only if You meet pre-defined criteria. 17. It is especially easy for some pre-paid Services to change ownership. It is Your responsibility to inform Us if a pre-paid Service no longer belongs to You. We will not be able to change the registration to someone else's name unless that person applies directly with Us or for any other reason We deem that We cannot process this request. In any case, where possible, We will remove Your registration details from the connection. If such removal is not possible, We will terminate the Service. We will make every possible attempt to notify the new owner through one of the means available to Us as per clause K.1 that We will need to terminate the Service and if so desired, this person can apply for a new pre-paid connection. Such Service may be denied if it is reasonably determined by Us that We cannot provide it.Services; and/or

Providing the Service. 1. We will be able to process Your Application if You provide Us with all requested information and data at the point of application, or when We request it if We find that We reasonably need additional information or data from You. 2. You agree to follow any reasonable instructions that We may give You in order for Us to be able to provide You with the Service and to allow Us access to Your Premises where needed. 3. You also agree to procure all necessary permits and permissions from third parties in order to enable the installation of the Service, where applicable. This includes permission from third parties if We need to cross their property or put Equipment on their Premises. We will be unable to proceed with the installation if We are aware that such permits and permissions are not available or if third parties do not provide Us with access to their property if needed. You agree to indemnify Us from any claims from third parties if such permits or permissions are not obtained before the installation takes place. 4. The standard installation covers the installation of any wiring or cabling up to the modem/gateway, where applicable, or otherwise to the first socket. In order to benefit from the Service, You may need some special apparatus or installation that is not included with the standard installation, or else You may request that We carry out the installation outside normal working hours. If We accept to carry out such work, We will provide You with an estimate for the work and/or items that are not normally covered during Our installation. We will only be able to proceed if You either pay Us upfront or else make an irrevocable commitment to pay Us with Your next bill. Accepting Our estimate implies an irrevocable commitment to pay these charges. 5. When We come to provide the installation or rectify a fault, You or an adult acting on Your behalf should be present to take responsibility for any physical work that We may need to carry out on Your Premises to provide You with the Service. We may refuse to proceed if for whatever reason We believe that the person present cannot assume such responsibilities, such as if this person is clearly a minor. In this case, You will need to set another appointment with Us. You agree that We are not responsible if We are unable to adhere to the timeframes for the provision or fault rectification of the Service due to any rescheduling in appointments for a reason attributable to You. 6. We may provide You with Equipment to enable Your connection to the Service. You agree to keep the Equipment connected as instructed by Us, to take good care of Our Equipment and not to dispose of it in any way or make use of it for any reason other than that for which it was provided, without Our written consent. If the Equipment is damaged beyond normal wear and tear, lost or stolen, We may charge You a fee for its repair or replacement. If the Equipment makes use of batteries You agree to be responsible for their recharging or replacement as required. 7. You agree to access the Service only by using the Equipment provided by Us. We reserve the right to restrict access to the Service such that You may only access it if You use all of the Equipment provided by Us concurrently. We shall be entitled to disable any Equipment that is not being used as directed by Us. 8. You understand that We may sometimes, without notice, need to connect remotely to restart and manage Your Equipment. We will do this in order to ensure the quality of and/or provide support for the Service. You agree that You will follow any reasonable instructions We give You in this respect. 9. From time to time We may need to replace Your Equipment for technical reasons or to maintain the quality of the Service. In such cases We will inform You accordingly and where the change needs to be performed by Us at Your Premises, We will set an appointment with You to carry out the changes. If the Equipment can be changed by You, We may ask You to visit a designated location to have it replaced. You understand that if You do not comply with these requests, it may become impossible for Us to continue to provide You with the Service or else the Service performance may be negatively affected. We will not be responsible for such lack of or degradation of Service if the cause is due to non-compliance from Your end. 10. You agree not to tamper in any way with Our Network, Equipment or installation. If You want to connect any equipment to Our Network other than through the sockets or other connections provided by Us, You need to obtain Our permission. You agree not to connect any equipment that is not compliant with local regulations in force at the time or that may harm the Network or other Equipment. If Your actions cause actionscause a fault to the Equipment, Network and/or to any other third parties, You shall be liable and remain bound to pay for all expenses and/or damages of whatever nature incurred by Us and/or any other third party affected, and shall fully indemnify and hold Us harmless from any such claim. 11. We may group individual Services that You have with Us in one or more accounts and/or bills for administrative reasons. 12. Where We provide pre-paid services, You agree and understand that such Service will only be available for use on condition that You top-up Your credit when needed. You may top-up using any one of the top-up mechanisms provided by Us or third parties, however You understand and acknowledge that if You make use of third party servicespartyservices, We are not responsible for the availability or quality of such services. You will need to deal directly with the third parties if You encounter any problems with their servicestheirservices. We will only be able to assist if We have sub-contracted or otherwise entered into an agreement with a third party provider for the provision of this service. 13. We may block top-ups and/or Your Service if fraud is suspected or else if We experience chargebacks for top-ups made to Your Service. 14. Some pre-paid Services involve a time window that is reset upon top-up. The length of the time window is as specified in the Tariff Plan or Schedule of Charges. Upon expiry of the time window, Your connection may be lost and the number or other identifying details, such as an e-mail address, assigned to someone else. It is Your responsibility to top-up the Service in order to keep it active. 15. Some pre-paid Services require that You commit to a certain amount of billable usage within a specific time period in order to keep the Service active. This amount is as specified in Your Tariff Plan or Schedule of Charges. We reserve the right to bill You for this amount and/or terminate the Service if this amount is not reached. 16. We may restrict the use of certain services or bar You from applying for certain offers or Tariff Plans unless You register Your personal details with Us or if there are any other limitations, such as segment offers, that apply only if You meet pre-defined criteria. 17. It is especially easy for some pre-paid Services to change ownership. It is Your responsibility to inform Us if a pre-paid Service no longer belongs to You. We will not be able to change the registration to someone else's name unless that person applies directly with Us or for any other reason We deem that We cannot process this request. In any case, where possible, We will remove Your registration details from the connection. If such removal is not possible, We will terminate the Service. We will make every possible attempt to notify the new owner through one of the means available to Us as per clause K.1 that We will need to terminate the Service and if so desired, this person can apply for a new pre-paid connection. Such Service may be denied if it is reasonably determined by Us that We cannot provide it.

Providing the Service. 1. We will be able to process Your Application if You provide Us with all requested information and data at the point of application, or when We request it if We find that We reasonably need additional information or data from You. 2. You agree to follow any reasonable instructions that We may give You in order for Us to be able to provide You with the Service and to allow Us access to Your Premises where needed. 3. You also agree to procure all necessary permits and permissions from third parties in order to enable the installation of the Service, where applicable. This includes permission from third parties if We need to cross their property or put Equipment on their Premises. We will be unable to proceed with the installation if We are aware that such permits and permissions are not available or if third parties do not provide Us with access to their property if needed. You agree to indemnify Us from any claims from third parties if such permits or permissions are not obtained before the installation takes place. 4. The standard installation covers the installation of any wiring or cabling up to the modem/gateway, where applicable, or otherwise to the first socket. In order to benefit from the Service, You may need some special apparatus or installation that is not included with the standard installation, or else You may request that We carry out the installation outside normal working hours. If We accept to carry out such work, We will provide You with an estimate for the work and/or items that are not normally covered during Our installation. We will only be able to proceed if You either pay Us upfront or else make an irrevocable commitment to pay Us with Your next bill. Accepting Our estimate implies an irrevocable commitment to pay these charges. 5. When We come to provide the installation or rectify a fault, You or an adult acting on Your behalf should be present to take responsibility for any physical work that We may need to carry out on Your Premises to provide You with the Service. We may refuse to proceed if for whatever reason We believe that the person present cannot assume such responsibilities, such as if this person is clearly a minor. In this case, You will need to set another appointment with Us. You agree that We are not responsible if We are unable to adhere to the timeframes for the provision or fault rectification of the Service due to any rescheduling in appointments for a reason attributable to You. 6. We may provide You with Equipment to enable Your connection to the Service. You agree to keep the Equipment connected as instructed by Us, to take good care of Our Equipment and not to dispose of it in any way or make use of it for any reason other than that for which it was provided, without Our written consent. If the Equipment is damaged beyond normal wear and tear, lost or stolen, We may charge You a fee for its repair or replacement. If the Equipment makes use of batteries You agree to be responsible for their recharging or replacement as required. 7. You agree to access the Service only by using the Equipment provided by Us. We reserve the right to restrict access to the Service such that You may only access it if You use all of the Equipment provided by Us concurrently. We shall be entitled to disable any Equipment that is not being used as directed by Us. 8. You understand that We may sometimes, without notice, need to connect remotely to restart and manage Your Equipment. We will do this in order to ensure the quality of and/or provide support for the Service. You agree that You will follow any reasonable instructions We give You in this respect. 9. From time to time We may need to replace Your Equipment for technical reasons or to maintain the quality of the Service. In such cases We will inform You accordingly and where the change needs to be performed by Us at Your Premises, We will set an appointment with You to carry out the changes. If the Equipment can be changed by You, We may ask You to visit a designated location to have it replaced. You understand that if You do not comply with these requests, it may become impossible for Us to continue to provide You with the Service or else the Service performance may be negatively affected. We will not be responsible for such lack of or degradation of Service if the cause is due to non-compliance from Your end. 10. You agree not to tamper in any way with Our Network, Equipment or installation. If You want to connect any equipment to Our Network other than through the sockets or other connections provided by Us, You need to obtain Our permission. You agree not to connect any equipment that is not compliant with local regulations in force at the time or that may harm the Network or other Equipment. If Your actions cause actionscause a fault to the Equipment, Network and/or to any other third parties, You shall be liable and remain bound to pay for all expenses and/or damages of whatever nature incurred by Us and/or any other third party affected, and shall fully indemnify and hold Us harmless from any such claim. 11. We may group individual Services that You have with Us in one or more accounts and/or bills for administrative reasons. 12. Where We provide pre-paid services, You agree and understand that such Service will only be available for use on condition that You top-up Your credit when needed. You may top-up using any one of the top-up mechanisms provided by Us or third parties, however You understand and acknowledge that if You make use of third party services, We are not responsible for the availability or quality of such services. You will need to deal directly with the third parties if You encounter any problems with their services. We will only be able to assist if We have sub-contracted or otherwise entered into an agreement with a third party provider for the provision of this service. 13. We may block top-ups and/or Your Service if fraud is suspected or else if We experience chargebacks for top-ups made to Your Service. 14. Some pre-paid Services involve a time window that is reset upon top-up. The length of the time window is as specified in the Tariff Plan or Schedule of Charges. Upon expiry of the time window, Your connection may be lost and the number or other identifying details, such as an e-mail address, assigned to someone else. It is Your responsibility to top-up the Service in order to keep it active. 15. Some pre-paid Services require that You commit to a certain amount of billable usage within a specific time period in order to keep the Service active. This amount is as specified in Your Tariff Plan or Schedule of Charges. We reserve the right to bill You for this amount and/or terminate the Service if this amount is not reached. 16. We may restrict the use of certain services or bar You from applying for certain offers or Tariff Plans unless You register Your personal details with Us or if there are any other limitations, such as segment offers, that apply only if You meet pre-defined criteria. 17. It is especially easy for some pre-paid Services to change ownership. It is Your responsibility to inform Us if a pre-paid Service no longer belongs to You. We will not be able to change the registration to someone else's name unless that person applies directly with Us or for any other reason We deem that We cannot process this request. In any case, where possible, We will remove Your registration details from the connection. If such removal is not possible, We will terminate the Service. We will make every possible attempt to notify the new owner through one of the means available to Us as per clause K.1 that We will need to terminate the Service and if so desired, this person can apply for a new pre-paid connection. Such Service may be denied if it is reasonably determined by Us that We cannot provide it.