Provisions Common to All Account Holders. An Account Holder who has been solicited within the meaning of Articles L.341-1 et seq. of the French Monetary and Financial Code has a period of fourteen (14) completed calendar days to exercise their right of withdrawal, subject to meeting the conditions of Article D341-1 of the same code, without having to provide any reason or incur any penalty. This withdrawal period begins from the day of registration as an Account Holder.
Provisions Common to All Account Holders. For any complaint relating to the Payment Transactions carried out by the Service Provider within the framework hereof, the Account Holder is invited to contact the Platform’s Customer Service Department or the address indicated for this purpose in the General Terms and Conditions of the Website. If the Service Provider carries out an Order with errors due to the Service Provider’s fault, the dispute is forwarded to the Service Provider as soon as possible, the Order is cancelled and the Account is restored to the condition it was in before receipt of the Payment Order. Thereafter, the Order is properly represented.
Provisions Common to All Account Holders. For any complaint relating to the Payment Transactions carried out by the Service Provider within the framework hereof, the Account Holder is invited to contact the Platform’s Customer Service Department or the address indicated for this purpose in the General Terms and Conditions of the Website. If the Service Provider carries out an Order with errors due to the Service Provider’s fault, the dispute is forwarded to the Service Provider as soon as possible, the Order is cancelled and the Account is resto- red to the condition it was in before receipt of the Payment Order. Thereafter, the Order is properly represented. Fees indicated in the Tariff Conditions may be charged in the event of unjustified disputing of a Transac- tion.
Provisions Common to All Account Holders. For any complaint relating to the Payment Transactions carried out by the Service Provider within the framework hereof, the Account Holder is invited to contact the Platform’s Customer Service Department or the address indicated for this purpose in the General Terms and Conditions of the Website. If the Service Provider carries out an Order with errors due to the Service Provider’s fault, the dispute is forwarded to the Service Provider as soon as possible, the Order is cancelled and the Account is restored to the condition it was in before receipt of the Payment Order. Thereafter, the Order is properly represented. Fees indicated in the Tariff Conditions may be charged in the event of unjustified disputing of a Transaction.
