Purpose of the Helpdesk. The purpose of the Helpdesk is to allow the customer to direct all his inquiries concerning faults and Quality of Service of the EC service to one single point of contact after delivery. The Helpdesk is responsible with regard to the repair of faults and coordination of any activities that are necessary with operative units within Telenor and any other partners. In addition Customer Service handles general inquiries and inquiries regarding invoicing.
Purpose of the Helpdesk. The purpose of the Helpdesk is to allow the customer to direct all his inquiries concerning faults and Quality of Service of the VPN service to one single point of contact after delivery. The Helpdesk is responsible with regard to the repair of faults and coordination of any activities that are necessary with operative units within Telenor and any other partners. In addition Customer Service handles general inquiries and inquiries regarding invoicing.
