Purpose of this Document. The purpose of this Service Level Agreement (SLA) is to provide clarity in terms of accountability, policy, operation and reporting procedures for each of the parties and in particular to: reaffirm the scope of the scheme; describe the roles and responsibilities of each party; set out the financial arrangements; and detail the arrangements for monitoring performance in relation to the scheme. The measures available under this scheme are listed at Annex 1.
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Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Purpose of this Document. The purpose of this Service Level Agreement (SLA) is to provide clarity in terms of accountability, policy, operation and reporting procedures for each of the parties and in particular to: reaffirm Establish the scope and duration of the scheme; describe Describe the roles and responsibilities of each party; set Set out the financial arrangements; and detail Detail the arrangements for monitoring performance in relation to the schemeScheme. The measures available under this scheme Scheme are listed at Annex Appendix 1.
Appears in 1 contract
Samples: Service Level Agreement
Purpose of this Document. The purpose of this Service Level Agreement (SLA) is to provide clarity in terms of accountability, policy, operation and reporting procedures for each of the parties and in particular to: • reaffirm the scope of the scheme; • describe the roles and responsibilities of each party; • set out the financial arrangements; and • detail the arrangements for monitoring performance in relation to the scheme. The measures available under this scheme are listed at Annex 1.
Appears in 1 contract
Samples: Service Level Agreement
Purpose of this Document. The purpose of this Service Level Agreement (SLA) is to provide clarity in terms of accountability, policy, operation and reporting procedures for each of the parties and in particular to: reaffirm the scope of the scheme; describe the roles and responsibilities of each party; set out the financial arrangements; and detail the arrangements for monitoring performance in relation to the scheme. The measures available under this scheme are listed at Annex Appendix 1.
Appears in 1 contract
Samples: Service Level Agreement