Common use of QUALITY ASSURANCE & PERFORMANCE IMPROVEMENT Clause in Contracts

QUALITY ASSURANCE & PERFORMANCE IMPROVEMENT. 1. The State will develop and implement a quality assurance and performance improvement monitoring system to ensure that community-based placements and services are developed in accordance with this Agreement, and that the individuals who receive services or Housing Slots pursuant to this Agreement are provided with the services and supports they need for their health, safety, and welfare. The goal of the State’s system will be that all mental health and other services and supports funded by the State are of good quality and are sufficient to help individuals achieve increased independence, gain greater integration into the community, obtain and maintain stable housing, avoid xxxxx, and decrease the incidence of hospital contacts and institutionalization. 2. A Transition Oversight Committee will be created at DHHS to monitor monthly progress of implementation of this Agreement, and will be chaired by the DHHS Designee (Deputy Secretary). The Division of Medical Assistance, Division of Mental Health, Developmental Disabilities, and Substance Abuse Services, Division of State Operated Healthcare Facilities, State Hospital Team Lead, State Hospital Chief Executive Officers, Money Follows the Person Program, and PIHPs and/or LMEs will be responsible for reporting on the progress being made. PIHPs and/or LMEs will be responsible for reporting on discharge-related measures, including, but not limited to: housing vacancies; discharge planning and transition process; referral process and subsequent admissions; time between application for services to discharge destination; and actual admission date to community-based settings. 3. DHHS agrees to take the following steps related to Quality Assurance and Performance Improvement: a. Develop and phase in protocols, data collection instruments and database enhancements for on-going monitoring and evaluation; b. Develop and implement uniform application for institutional census tracking; c. Develop and implement standard report to monitor institutional patients length of stay, readmissions and community tenure; d. Develop and implement dashboard for daily decision support; e. Develop and implement centralized housing data system to inform discharge planning; f. Develop and utilize template for published, annual progress reports; g. Develop and utilize monitoring and evaluation protocols and data collection regarding personal outcomes measures, which include the following: i. number of incidents of harm ii. number of repeat admissions to State hospitals, adult care homes, or inpatient psychiatric facility iii. use of crisis beds and community hospital admissions iv. repeat emergency room visits v. time spent in congregate day programming vi. number of people employed, attending school, or engaged in community life; and vii. maintenance of a chosen living arrangement.