Quality Assurance Procedures. In Attachment 2 the Implementer shall provide an overview of the Quality Assurance Procedures for its Program offerings to ensure the program meets minimum standards appropriate for the Program (“Minimum Qualifications”). As applicable, the Quality Assurance Procedures must be sufficiently robust to confirm that the Program complies with Applicable Law, CPUC requirements, and PG&E’s Resource Saving Rulebook. Additionally, Quality Assurance Procedures must include, but are not limited to: (i) industry standard best practices; and (ii) procedures that ensure customer satisfaction, and that the Minimum Qualifications are satisfied.
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Samples: Information Agreement, ccag.ca.gov, ccag.ca.gov
Quality Assurance Procedures. In Attachment 2 the Implementer shall provide an overview of the identify applicable Quality Assurance Procedures for its Program offerings to ensure the program meets minimum standards appropriate for the Program (“Minimum Qualifications”). As applicable, the Quality Assurance Procedures must be sufficiently robust to confirm that the Program complies with Applicable Law, CPUC requirements, and PG&E’s Resource Saving Rulebook. Additionally, Quality Assurance Procedures must include, but are not limited to: (i) industry standard best practices; and (ii) procedures that ensure customer satisfaction, and that the Minimum Qualifications are satisfied.
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Samples: marin.granicus.com