Common use of Question Response Clause in Contracts

Question Response. Do you have a Help Desk? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. Geographic area covered? Australia Wide Toll-free Phone Number (s)? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. Non toll-free Help desk number? 02 9830 0111 Corresponding toll charges? Standard Local Cost Apply Help desk hours? Monday to Friday; 8am to 5pm. Trading Name N/A Site Address (principal place of business) N/A Sales Order Phone Number N/A Sales Order Email Address N/A Company Email Address N/A Company Website Address N/A Site address: 00-00 Xxxxxx Xxxx, Yennora, NSW 2161 Post address: 00-00 Xxxxxx Xxxx, Yennora, NSW 2161 Telephone: 00 0000 0000 E-mail: xxxxxxx@xxxxxxxxx.xxx.xx Internet: xxx.xxxxxxxxx.xxx.xx See latest version of User Guide Spreadsheet No volume discounts available. Pricing is firm for the first 12 months of the Agreement, then prices are subject to review at the end of that period and each twelve (12) month interval. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? Yes Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? Yes If 'No' to either of the above questions - comments must be submitted N/A Additional Standard delivery times offered? Yes - Our standard delivery to Sydney and suburbs, Newcastle castle Gosford region, Tweed Head and & Wollongong Metropolitan Areas for all orders placed prior to 1.00pm is next day delivery. Agree to Emergency Delivery Times - Sydney Metro/Regional within 12 hours? Yes Agree to Emergency Delivery Times – Rural/Remote NSW within 24 hours? Yes If 'No' to either of the above questions - comments must be submitted N/A Additional emergency delivery times offered? Yes - Should there be a genuine emergency Multigate will arrange for delivery by courier. The delivery fee will be at the customer’s expense and will be discussed with the customer prior to despatch Contractors are to detail if they have a minimum monetary order value Yes If there is a value is it linked to a pattern of purchasing frequency? No

Question Response. Purchasing error is generated by the Contractor Credit issued Purchasing error is generated by the Customer Credit Issued Products are received faulty / damaged / short dated Credit issued or product replaced Maximum time to replace goods. 24 hours Sydney Metro / 48 hours Rural Do you have a Help Desk? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. Yes Geographic area covered? Australia Wide National Toll-free Phone Number (s)? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. Yes Non toll-free Help desk number? 02 9830 0111 No Corresponding toll charges? Standard Local Cost Apply N/A Help desk hours? Monday to Friday; 8am to 5pm. pm Trading Name N/A Xxxxxxxx Xxxxxx Healthcare (CH2) Site Address (principal place of business) N/A 00 - 00 Xxx Xxxxxx, Xxxxxxxxx XXX 0000 Sales Order Phone Number N/A 00 0000 0000 Sales Order Email Address N/A xxx.xxxxxxxx.xxxxxxx@xx0.xxx.xx Company Email Address N/A xxxxx@xx0.xxx.xx Company Website Address N/A xxx.xx0.xxx.xx Trading Name EBOS Group Pty Ltd Site address: 00-00 Xxxxxx XxxxAddress (principal place of business) Xxxx 0, Yennora000 Xxxxxxx Xx, NSW 2161 Post address: 00-00 Xxxxxx Xxxx, Yennora, NSW 2161 Telephone: 00 Xxxxxxxxxx XXX 0000 Sales Order Phone Number 0000 000 000 Sales Order Email Address xxxxxxxxxxxxxxx@xxxxxxxxx.xxx.xx Company Email Address xxxx@xxxxxxxxx.xxx.xx Company Website Address xxx.xxxxxxxxxxxxxx.xxx.xx E-mail: xxxxxxx@xxxxxxxxx.xxx.xx xxxx@xxxxxxx.xxx.xx Internet: xxx.xxxxxxxxx.xxx.xx xxx.xxxxxxx.xxx.xx See latest version of User Guide Spreadsheet No volume Volume discounts are available. Pricing is firm for the first 12 months of the Agreement, then prices are subject to review at the end of that period and each twelve (12) month interval. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? Yes When an order is placed before 1300hrs EST on normal working days, between Monday and Friday, the Standard Delivery Time to the Sydney metropolitan area is 24 hours. The Standard Delivery Time is subject to; the product being available in the warehouse, the product having received a successful warehouse service inspection and the next day for delivery is a normal working day. Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? Yes When an order is placed before 1300hrs EST on normal working days, between Monday and Friday, the Standard Delivery Time to regional NSW area is 48 hours and Northern NSW regional area is 72 hours. These times are subject to: the product being available in the warehouse, the product having received a successful warehouse service inspection and the delivery days are normal business days between Monday and Friday. If 'No' to either of the above questions - comments must be submitted N/A The estimated delivery time, as stated in 3.1.1 is due to all stock being held in the Melbourne Warehouse. Additional Standard delivery times offered? Yes - Our standard Should delivery to Sydney and suburbs, Newcastle castle Gosford region, Tweed Head and & Wollongong Metropolitan Areas for all orders placed prior to 1.00pm is next day delivery. Agree to Emergency Delivery Times - Sydney Metro/Regional within 12 hours? Yes Agree to Emergency Delivery Times – Rural/Remote NSW within 24 hours? Yes If 'No' to either of a product be required faster than the above questions - comments must Standard Delivery Times, then every effort would be submitted N/A Additional emergency delivery times offered? Yes - Should there be a genuine emergency Multigate will arrange for delivery by couriermade to meet the requirements. The delivery fee will be at the customer’s expense In Vitro uses Australia air Express and will be discussed with the customer prior to despatch Contractors are to detail if they have a minimum monetary order value Yes If there is a value is it linked to a pattern of purchasing frequency? Nonext flight availability.

Question Response. Purchasing error is generated by the Contractor Credit note issued and collection or re-supply organised as necessary at no cost to customer. Purchasing error is generated by the Customer Credit note issued and collection or re-supply organised as necessary at no cost to customer. Products are received faulty / damaged / short dated Product replaced immediately at no cost to customer. Maximum time to replace goods. Within 24 hours metro/regional and 48 hours rural/remote as per delivery schedule. Do you have a Help Desk? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. Yes Geographic area covered? Australia Wide Nationwide Toll-free Phone Number (s)? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. Non toll-free Help desk number? 02 9830 0111 9437 1355 Corresponding toll charges? Standard Local Cost Apply N/A Help desk hours? 9-5 Monday to Friday; 8am to 5pm. through Friday Trading Name N/A Site Address (principal place of business) N/A Sales Order Phone Number N/A Sales Order Email Address N/A Company Email Address N/A Company Website Address N/A Site address: 00-00 Xxxxxx Xxxx, YennoraXxxxx Xxxx, NSW 2161 XXX 0000 Post address: 00-00 Xxxxxx Xxxx, YennoraXxxxx Xxxx, NSW 2161 XXX 0000 Telephone: 00 0000 0000 E-mail: xxxxxxx@xxxxxxxxx.xxx.xx xxxxx@xxxxxxxx.xxx.xx Internet: xxx.xxxxxxxxx.xxx.xx xxx.xxxxxxxx.xxx.xx See latest version of User Guide Spreadsheet No volume discounts available. Pricing is firm for the first 12 months of the Agreement, then prices are subject to review at the end of that period and each twelve (12) month interval. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? Yes Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? Yes If 'No' to either of the above questions - comments must be submitted N/A Additional Standard delivery times offered? Yes - Our standard delivery to Sydney and suburbs, Newcastle castle Gosford region, Tweed Head and & Wollongong Metropolitan Areas for all orders placed prior to 1.00pm is next day delivery. N/A Agree to Emergency Delivery Times - Sydney Metro/Regional within 12 hours? Yes Agree to Emergency Delivery Times – Rural/Remote NSW within 24 hours? Yes If 'No' to either of the above questions - comments must be submitted N/A Additional emergency delivery times offered? Yes - Should there be a genuine emergency Multigate will arrange for delivery by courier. The delivery fee will be at the customer’s expense and will be discussed with the customer prior to despatch N/A Contractors are to detail if they have a minimum monetary order value Yes No If there is a value is it linked to a pattern of purchasing frequency? NoN/A

Question Response. Do you have a Help Desk? For all NSW customersMediflex Industries provides a full and comprehensive Help Desk Service, Australia wide, a Toll Free number of 1 800 240 448 and a non toll free number is available: 0000 000 000, or fax 0000 000 000of 02 9150 6971. This service operates 5 days a week from 7am until 6pm - Monday to Friday Geographic area covered? Australia Wide wide Toll-free Phone Number (s)? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. Non toll-free Help desk number? 02 9830 0111 9150 7405 Corresponding toll charges? Standard Local Cost Apply Nil Help desk hours? 7am - 6pm - Monday to Friday; 8am to 5pm. Friday Distributor/s Trading Name N/A Site Address (principal place of business) N/A Sales Order Phone Number N/A Sales Order Email Address N/A Company Email Address N/A Company Website Address N/A Site address: 00-00 Xxxxxx Xxxx0/0 Xxxxxxxxxx Xxxxx, YennoraXxxxxxxxxxx, NSW 2161 Xxx 0000 Post address: 00-00 Xxxxxx XxxxPO Box 7534, YennoraLoganholme, NSW 2161 Qld 4129 Telephone: 00 0000 0000 000 000 E-mail: xxxxxxx@xxxxxxxxx.xxx.xx xxxxx@xxxxxxxx.xxx.xx Internet: xxx.xxxxxxxxx.xxx.xx xxx.xxxxxxxx.xxx.xx See latest version of User Guide Spreadsheet No volume discounts available. Pricing is firm for the first 12 months of the Agreement, then prices are subject to review at the end of that period and each twelve (12) month interval. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? Yes – For all orders received before 1:00pm AEST Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? Yes No If 'No' to either of the above questions - comments must be submitted N/A Delivery outside Sydney Metro may take 24-72 hours depending on location (for all orders received before 1.00pm AEST) Additional Standard delivery times offered? Yes - Our standard delivery to Sydney and suburbs, Newcastle castle Gosford region, Tweed Head and & Wollongong Metropolitan Areas for all orders placed prior to 1.00pm is next day delivery. No Agree to Emergency Delivery Times - Sydney Metro/Regional within 12 hours? Yes No Agree to Emergency Delivery Times – Rural/Remote NSW within 24 hours? Yes No If 'No' to either of the above questions - comments must be submitted N/A We are unable to supply goods within 12 hours. 24 Hours is the earliest we can supply emergency deliveries Additional emergency delivery times offered? Yes - Should there be a genuine emergency Multigate will arrange for delivery by courier. The delivery fee will be at the customer’s expense and will be discussed with the customer prior to despatch No Contractors are to detail if they have a minimum monetary order value Yes No If there is a value is it linked to a pattern of purchasing frequency? No

Question Response. Purchasing error is generated by the Contractor In this case, Medirite will accept the goods back as long as they are in a good and resalable condition. Medirite will organise to have the freight picked up and replaced if required Purchasing error is generated by the Customer In this case, Medirite will accept the goods back as long as they are in a good and resalable condition. The contractor will need to pay for the freight back to Medirite Products are received faulty / damaged / short dated Medirite will replace all stock within 24 hours if faulty or damaged Maximum time to replace goods. 24 hours metro, 48 hours rural Do you have a Help Desk? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. Yes Geographic area covered? Australia Wide Wide, each state has a dedicated customer service team Toll-free Phone Number (s)? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. (Ask for Medirite) Non toll-free Help desk number? 02 9830 0111 9676 8113 Corresponding toll charges? Standard Local Cost Apply No Help desk hours? Monday to Friday; 8am 8:30am to 5pm. pm Trading Name N/A Site Address (principal place of business) N/A Sales Order Phone Number N/A Sales Order Email Address N/A Company Email Address N/A Company Website Address N/A Site address: 00-00 Xxxxxx Xxxx0 Xxxxx Xxxxxx, YennoraXxxxx Xxxxxx, NSW 2161 XXX 2060 Post address: 00-00 Xxxxxx Xxxx0 Xxxxx Xxxxxx, YennoraXxxxx Xxxxxx, NSW 2161 XXX 0000 Telephone: 00 0000 0000 000 000 E-mail: xxxxxxx@xxxxxxxxx.xxx.xx xxxxxxxxx@xxxxxxxxxxxxx.xxx.xx Internet: xxx.xxxxxxxxx.xxx.xx xxx.xxxxxxxxxxxxx.xxx.xx See latest version of User Guide Spreadsheet No volume Volume discounts are available. Pricing is firm for the first 12 months of the Agreement, then prices are subject to review at the end of that period and each twelve (12) month interval. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? Yes Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? Yes If 'No' to either of the above questions - comments must be submitted N/A Additional Standard delivery times offered? Yes - Our standard delivery to Sydney and suburbs, Newcastle castle Gosford region, Tweed Head and & Wollongong Metropolitan Areas for all orders placed prior to 1.00pm is next day delivery. No Agree to Emergency Delivery Times - Sydney Metro/Regional within 12 hours? Yes Agree to Emergency Delivery Times – Rural/Remote NSW within 24 hours? Yes If 'No' to either of the above questions - comments must be submitted N/A No Additional emergency delivery times offered? Yes - Should there be a genuine emergency Multigate will arrange for delivery by courier. The delivery fee will be at the customer’s expense and will be discussed with the customer prior to despatch No Contractors are to detail if they have a minimum monetary order value Yes $500 If there is a value is it linked to a pattern of purchasing frequency? N/A Purchasing error is generated by the Contractor Return at no cost to NSW Health Purchasing error is generated by the Customer Will accept the good with freight coast at expense of NSW Health Products are received faulty / damaged / short dated Application for credit because of short shipment/damaged goods/over shipment of Goods must be made within 14 days from receipt of goods. If you have not made an Application within this time you will be deemed to have accepted the shipment and you cannot make any further claims. If there is an over shipment, you must immediately inform Xxxxxxx Health Supplies in writing and Reynard Health Supplies is entitled to, at your option, charge you for the excess goods or recover the excess goods from you. If a product is believed to be faulty, goods should be isolated and Reynard Health Supplies Customer Service Representatives should be advised of the alleged fault. A sample from the batch concerned will be evaluated by the Quality Assurance Dept. and if found to be faulty, an RGA number will be provided and the goods can be returned to Reynard Health Supplies at no cost to you and a credit to the total value of the goods will be issued to you by Xxxxxxx Health Supplies. Maximum time to replace goods. Standard Delivery Times Do you have a Help Desk? Yes Geographic area covered? National Toll-free Phone Number (s)? No Non toll-free Help desk number? 1300 667 199 Corresponding toll charges? Local call cost Help desk hours? 8:30am to 5:00pm AEST Trading Name Xxxxxxxx Xxxxxx Healthcare (CH2) Site Address (principal place of business) 00 - 00 Xxx Xxxxxx, Xxxxxxxxx XXX 0000 Sales Order Phone 00 0000 0000 Sales Order Email Address xxx.xxxxxxxx.xxxxxxx@xx0.xxx.xx Company Email Address xxxxx@xx0.xxx.xx Company Website Address xxx.xx0.xxx.xx Site address: 0 Xxxxxxxx Xx., Pemulwuy, NSW 2145 Post address: PO Box 955, Castle Hill, NSW 1765 Telephone: Office: (00) 0000 0000; Mob: 0000 000 000 E-mail: xxxxxxxxx.xxxxxxxxxxxxxxx@xxxxx.xxx Internet: xxx.xxxxx-xxxxxxxxx.xxx See latest version of User Guide Spreadsheet No volume discounts available. Pricing is firm for the duration of the Agreement, including optional extension periods. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? If order is received before 3pm EST, delivery will be within 48 hours Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? If order is received before 3pm EST, of the previous business day, delivery will be within 72 hours (for Rural and Remote NSW) If 'No' to either of the above questions - comments must be submitted The standard Roche Diagnostics Delivery terms are 48 hours, if order is received before 3pm EST for Sydney Metro /Regional areas. For Rural and Remote NSW, delivery will be within 72 hours Additional Standard delivery times offered? Overnight (O/N) Delivery is available on request but may attract an additional freight charge Agree to Emergency Delivery Times - Sydney Metro/Regional within 12 hours? Yes. An additional freight charge may apply Agree to Emergency Delivery Times – Rural/Remote NSW within 24 hours? Yes. An additional freight charge may apply If 'No' to either of the above questions - comments must be submitted N/A Additional emergency delivery times offered? Same Day, Time Sensitive and Overnight Deliveries are available. An additional freight charge may apply Contractors are to detail if they have a minimum monetary order value No If there is a value is it linked to a pattern of purchasing frequency? No Purchasing error is generated by the Contractor Return of Goods must be authorised by Roche Customer Service within seven (7) days of receipt of goods. No returns will be accepted by Roche Diagnostics unless a Goods Return Number (GRN) has been issed by Roche Diagnostics Customer Service Purchasing error is generated by the Customer As above. However, a 10% re-stocking fee will apply, except where the goods are recalled by Roche Diagnostics or where the goods are subject to a fault of manufacture or where the goods have been supplied in error by Roche Diagnostics Products are received faulty / damaged / short dated Return of Damaged or Short dated stock must be authorised by Roche Customer Service within seven (7) days of receipt of goods. No returns will be accepted by Roche Diagnostics unless a Goods Return Number (GRN) has been issed by Roche Diagnostics Customer Service. Where the goods are recalled by Roche Diagnostics or where the goods are subject to a fault of manufacture, a Goods Return Number (GRN) will be issued by by Roche Diagnostics Customer Service regardless of date of receipt of goods Maximum time to replace goods. Replacement of goods will be within 48 hours of resolution of reason for return Tenderers are to indicate whether, if successful with all or part of their tender, they would be prepared to enter into a delivery scheduling agreement with individual Area Health Services or Hospitals for the delivery of goods. Such an agreement would cover such issues as delivery times and loading dock / drop-off / pick-up locations If successful Roche Diagnostice Australia Pty Ltd would be prepared to enter into a delivery scheduling agreement with individual Area Health Services or Hospitals for the delivery of goods. Such an agreement would cover such issues as delivery times and loading dock / drop-off / pick-up locations Do you have a Help Desk? Yes Geographic area covered? National Coverage Toll-free Phone Number (s)? 0-000-000-000 Non toll-free Help desk number? 02 8665 9820 Corresponding toll charges? Defined by service provider Help desk hours? 9am - 6pm EST excluding weekends and public holidays. Distributor/s Trading Name N/A Site Address (principal place of business) N/A Sales Order Phone Number N/A Sales Order Email Address N/A Company Email Address N/A Company Website Address N/A Site address: 00 Xxxx Xxx, Xxxxxx Xxxxx, XX 0000 Post address: PO Box 90, Xxxxx Farm, SA 5098 Telephone: 0000 000 000 E-mail: xxxx.xx@xxxxxxxx.xxx Internet: xxx.xxxxxxxx.xxx

Question Response. Purchasing error is generated by the Contractor In this case, Medirite will accept the goods back as long as they are in a good and resalable condition. Medirite will organise to have the freight picked up and replaced if required Purchasing error is generated by the Customer In this case, Medirite will accept the goods back as long as they are in a good and resalable condition. The contractor will need to pay for the freight back to Medirite Products are received faulty / damaged / short dated Medirite will replace all stock within 24 hours if faulty or damaged Maximum time to replace goods. 24 hours metro, 48 hours rural Do you have a Help Desk? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. Yes Geographic area covered? Australia Wide Wide, each state has a dedicated customer service team Toll-free Phone Number (s)? For all NSW customers, a toll free number is available: 0000 000 000, or fax 0000 000 000. (Ask for Medirite) Non toll-free Help desk number? 02 9830 0111 9676 8113 Corresponding toll charges? Standard Local Cost Apply No Help desk hours? Monday to Friday; 8am 8:30am to 5pm. pm Trading Name N/A Site Address (principal place of business) N/A Sales Order Phone Number N/A Sales Order Email Address N/A Company Email Address N/A Company Website Address N/A Site address: 00-00 Xxxxxx Xxxx0 Xxxxx Xxxxxx, YennoraXxxxx Xxxxxx, NSW 2161 XXX 2060 Post address: 00-00 Xxxxxx Xxxx0 Xxxxx Xxxxxx, YennoraXxxxx Xxxxxx, NSW 2161 XXX 0000 Telephone: 00 0000 0000 000 000 E-mail: xxxxxxx@xxxxxxxxx.xxx.xx xxxxxxxxx@xxxxxxxxxxxxx.xxx.xx Internet: xxx.xxxxxxxxx.xxx.xx xxx.xxxxxxxxxxxxx.xxx.xx See latest version of User Guide Spreadsheet No volume Volume discounts are available. Pricing is firm for the first 12 months of the Agreement, then prices are subject to review at the end of that period and each twelve (12) month interval. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? Yes Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? Yes If 'No' to either of the above questions - comments must be submitted N/A Additional Standard delivery times offered? Yes - Our standard delivery to Sydney and suburbs, Newcastle castle Gosford region, Tweed Head and & Wollongong Metropolitan Areas for all orders placed prior to 1.00pm is next day delivery. No Agree to Emergency Delivery Times - Sydney Metro/Regional within 12 hours? Yes Agree to Emergency Delivery Times – Rural/Remote NSW within 24 hours? Yes If 'No' to either of the above questions - comments must be submitted N/A No Additional emergency delivery times offered? Yes - Should there be a genuine emergency Multigate will arrange for delivery by courier. The delivery fee will be at the customer’s expense and will be discussed with the customer prior to despatch No Contractors are to detail if they have a minimum monetary order value Yes $500 If there is a value is it linked to a pattern of purchasing frequency? NoN/A Purchasing error is generated by the Contractor Return at no cost to NSW Health Purchasing error is generated by the Customer Will accept the good with freight coast at expense of NSW Health Products are received faulty / damaged / short dated Application for credit because of short shipment/damaged goods/over shipment of Goods must be made within 14 days from receipt of goods. If you have not made an Application within this time you will be deemed to have accepted the shipment and you cannot make any further claims. If there is an over shipment, you must immediately inform Xxxxxxx Health Supplies in writing and Reynard Health Supplies is entitled to, at your option, charge you for the excess goods or recover the excess goods from you. If a product is believed to be faulty, goods should be isolated and Reynard Health Supplies Customer Service Representatives should be advised of the alleged fault. A sample from the batch concerned will be evaluated by the Quality Assurance Dept. and if found to be faulty, an RGA number will be provided and the goods can be returned to Reynard Health Supplies at no cost to you and a credit to the total value of the goods will be issued to you by Xxxxxxx Health Supplies. Maximum time to replace goods. Standard Delivery Times Do you have a Help Desk? Yes Geographic area covered? National Toll-free Phone Number (s)? No Non toll-free Help desk number? 1300 667 199 Corresponding toll charges? Local call cost Help desk hours? 8:30am to 5:00pm AEST Trading Name Xxxxxxxx Xxxxxx Healthcare (CH2) Site Address (principal place of business) 00 - 00 Xxx Xxxxxx, Xxxxxxxxx XXX 0000 Sales Order Phone 00 0000 0000 Sales Order Email Address xxx.xxxxxxxx.xxxxxxx@xx0.xxx.xx Company Email Address xxxxx@xx0.xxx.xx Company Website Address xxx.xx0.xxx.xx Site address: 00 Xxxx Xxx, Xxxxxx Xxxxx, XX 0000 Post address: PO Box 90, Xxxxx Farm, SA 5098 Telephone: 0000 000 000 E-mail: xxxx.xx@xxxxxxxx.xxx Internet: xxx.xxxxxxxx.xxx