Recording of Communications. 16.1 We record all incoming and outgoing telephone calls between you and us for quality monitoring, training and regulatory purposes. We will also record any other communication between you and us, including chat messages and e-mails. We reserve the right to use these records where we deem it necessary, including, but not limited to dispute resolution situations.
Appears in 5 contracts
Samples: Client Agreement, Client Agreement, Client Agreement
Recording of Communications. 16.1 17.1 We record all incoming and outgoing telephone calls between you and us for quality monitoring, training and regulatory purposes. We will also record any other communication between you and us, including chat messages and e-mails. We reserve the right to use these records where we deem it necessary, including, but not limited to dispute resolution situations.
Appears in 1 contract
Samples: Client Agreement
Recording of Communications. 16.1 We record all incoming and outgoing telephone calls between you and us for quality monitoringqualitymonitoring, training and regulatory purposes. We will also record any other communication between you and us, including chat messages and e-mails. We reserve the right to use these records where we deem it necessary, including, but not limited to dispute resolution situations. 16.2 We may provide copies of such recordings to regulatory authorities upon their request in order to comply with our regulatory obligations without your consent.
Appears in 1 contract
Samples: Fxcrystalmarket Client Agreement