Common use of Reduced mobility and special needs passengers Clause in Contracts

Reduced mobility and special needs passengers. For safety reasons we can carry only a maximum of 2 (two) Passengers per flight who have reduced mobility and who require special assistance at the airport or on board. Due to this constraint, Passengers should request availability of space on the aircraft before making a reservation. 6.5.1 bookings for Passengers with reduced mobility must be made via our Website or call centre. Arrangements for assistance for Passengers will be made during the booking process. The Special Needs Application Form must be completed reflecting all relevant information and can be found on our Website during the booking process. The completed Special Needs Application Form together with all relevant information as may be required by us, must be submitted within 24 hours of making the booking, failing which and if the service is no longer available, changes would need to be made to a flight that has the service available and administration charges and / or penalty fees as well as airfare difference, will apply for those flight changes. 6.5.2 Special needs will only be confirmed subject to availability. Failure to notify us as set out herein will result in the service being unavailable upon your arrival at the airport and you being refused carriage; 6.5.3 Passengers unable to ascend /descend aircraft stairs will be loaded onto selected flights only due to operational constraints;

Reduced mobility and special needs passengers. For safety reasons we can carry only a maximum of 2 (two) Passengers per flight who have reduced mobility and who require special assistance at the airport or on board. Due to this constraint, Passengers should request availability of space on the aircraft before making a reservation. 6.5.1 bookings for Passengers with reduced mobility must be made via our Website or call centre. Arrangements for assistance for Passengers will be made during the booking process. The Special Needs Application Form must be completed reflecting all relevant information and can be found on our Website during the booking process. The completed Special Needs Application Form together with all relevant information as may be required by us, must be submitted within 24 (twenty-four) hours of making the booking, failing which and if the service is no longer available, changes would need to be made to a flight that has the service available and administration charges and / or penalty fees as well as airfare difference, will apply for those flight changes. 6.5.2 Special needs will only be confirmed subject to availability. Failure to notify us as set out herein will result in the service being unavailable upon your arrival at the airport and you being refused carriage; 6.5.3 Passengers unable to ascend /descend aircraft stairs will be loaded onto selected flights only due to operational constraints;