Referral Calls. Trouble calls that can be satisfied through the standby employee making a referral call to another City agency shall not be considered call-outs. These are deemed paid for by the flat rate standby payment.
Appears in 3 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
Referral Calls. β Trouble calls that can be satisfied through the standby employee making a referral call to another City agency shall not be considered call-outs. These are deemed paid for by the flat rate standby payment.
Appears in 1 contract
Samples: Collective Agreement