RELIEF SHIFT SCHEDULES. 6.13.01 In Airports, Relief base work schedules will be developed as follows:
6.13.01.01 Relief required to cover short term absences will be developed on 5x2 base shift patterns. These schedules are not subject to change throughout the work schedule.
6.13.01.02 Relief required to cover training assignments will be developed using any of the base shift patterns as contained within Article 6.07.01. These schedules are subject to change throughout the work schedule.
6.13.01.03 All remaining relief base work schedules will be developed to proportionally mirror the shift patterns of the operational schedules and are subject to change throughout the work schedule.
6.13.02 In Call Centres, relief base work schedules will be developed to mirror the shift patterns of the operational schedules and will be subject to change throughout the work schedule.
NOTE 1: In the General Reservations function, a maximum of 20% of all bid lines will be developed as relief work schedules.
NOTE 2: In the General Reservations function, relief required to cover short term absences shall not be subject to change throughout the length of the bid period.
6.13.03 Surplus staff absorbed by the Company will be assigned to a relief schedule over and above the planned Relief agent requirements.
6.13.04 Relief agents will be used to cover requirements which result from changes in the flight schedule, changes in the workload, increases or reductions of staff, absences and assignments (including those of other Relief agents) covered under the Collective Agreement. Relief agents may also cover vacant bid lines until such time as they are backfilled as per Article 6.15.
6.13.05 Relief assignments will be developed following seniority in accordance with preference sheets submitted by Relief Agents subject to operational requirements and/or qualifications. The Company shall provide sufficient training
6.13.06 When an employee's scheduled shift or scheduled shift starting time is altered, the Company will advise the employee personally (verbally or via email), at least forty-eight (48) hours in advance of the starting time of the shift the employee would have worked or the starting time of the shift that the employee will now be working, whichever is the earlier shift. The forty-eight (48) hours advanced notice may be reduced if mutually agreed between the Company and the employee.
6.13.07 The Company shall not alter an employee's scheduled day(s) on/day(s) off, unless it advises the employee perso...
RELIEF SHIFT SCHEDULES. 6.02.04.01 Agents performing relief functions for support areas will be primarily considered as Phone Agents.
6.02.04.02 Relief Agents will be scheduled to replace vacation, illness, preplanned vacancies or day-of absences. The decision to replace such vacancies is at the discretion of the Company. Note: Relief Agents shall receive the complete function training within six months of entering the function.
RELIEF SHIFT SCHEDULES. Seniority Relief may be implemented in any Airport location upon written advice by the District Chair, provided to the applicable Resource Manager, at least 14 days prior to the start of the CRC process. For the purpose of vacation liability, fifty (50) percent (%) of the vacation relief number would be identified as a Seniority Relief.
RELIEF SHIFT SCHEDULES. Local Resource Managers will determine the number of employees bidding (including those employees with a return to work date) in accordance with 6.12.08.02, 0.00.00.00.00 and 6.12.08.03 and available substantiation.
RELIEF SHIFT SCHEDULES. For the purpose of vacation liability, fifty (50) percent (%) of the vacation relief number would be identified as a Seniority Relief.
RELIEF SHIFT SCHEDULES. Upon return of the owner of the bid line within the 90- day timeline of article 6.12.08.02, employees mirroring the bid line will revert to the relief schedule that was bid. The relief schedule will be as per Article 6.13,
RELIEF SHIFT SCHEDULES. To guarantee that the limitations of the part-time cap are being met, the allowable number of part-time bid lines in a schedule shall not exceed the allowable part- time cap.
RELIEF SHIFT SCHEDULES. All remaining relief base work schedules will be developed to proportionally mirror the shift patterns of the operational schedules and are subject to change throughout the work schedule. NOTE: Part-time Relief Agents will cover part-time absence and/or assignments.
RELIEF SHIFT SCHEDULES. Prior to going on vacation an Employee working Relief will revert to their base schedule, unless mutually agreed to locally.
RELIEF SHIFT SCHEDULES. 18 The Company, at its discretion, may create relief shift 19 schedules. Relief shift schedules will be defined as a schedule, 20 which has two (2) or more starting times during a work week.
