RELIEF SHIFT SCHEDULES. 6.02.04.01 Agents performing relief functions for support areas will be primarily considered as Phone Agents. 6.02.04.02 Relief Agents will be scheduled to replace vacation, illness, preplanned vacancies or day-of absences. The decision to replace such vacancies is at the discretion of the Company. Note: Relief Agents shall receive the complete function training within six months of entering the function.
Appears in 3 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
RELIEF SHIFT SCHEDULES. 6.02.04.01 Agents performing relief functions for support areas will be primarily considered as Phone Agents.
6.02.04.02 Relief Agents will be scheduled to replace vacation, illness, preplanned vacancies or day-of absences. The decision to replace such vacancies is at the discretion of the Company. Note: Relief Agents shall receive the complete function training within six months of entering the function.
Appears in 1 contract
Samples: Collective Agreement
RELIEF SHIFT SCHEDULES. 6.02.04.01 Agents performing relief functions for support areas will be primarily considered as Phone Agents.
6.02.04.02 Relief Agents will be scheduled to replace vacation, illness, preplanned vacancies or day-day- of absences. The decision to replace such vacancies is at the discretion of the Company. Note: Relief Agents shall receive the complete function training within six months of entering the function.
Appears in 1 contract
Samples: Collective Agreement
