Remote Access Software Installation. As part of the implementation, Xxxxx will be loading Remote Access Software referred to in this Section as a “monitoring agent” on your server(s) and workstations. This agent will give Xxxxx the ability to monitor that equipment, fulfill maintenance tasks and remotely access the equipment for troubleshooting and other service-related activities. Client shall assist Xxxxx’s Project Manager in the installation of the Remote Access Software as requested, including the loading of the agent to the domain server, identifying the locations of servers and personal computers that will receive the agent, and confirming that all such equipment has a monitoring agent installed.
Appears in 3 contracts
Samples: Managed It Product Agreement, Managed It Product Agreement, Managed It Product Agreement
Remote Access Software Installation. As part of the implementation, Xxxxx will be loading Remote Access Software referred to in this Section as a “monitoring agentagent(s)” on your server(s), workstations, and compatible network assets. These agent(s) and workstations. This agent will give Xxxxx the ability to monitor that equipment, fulfill maintenance tasks and remotely access the equipment for troubleshooting and other service-related activities. Client shall assist Xxxxx’s Project Manager in the installation of the Remote Access Software as requested, including the loading of the agent to the domain server, identifying the locations of servers and personal computers that will receive the agent, and confirming that all such equipment has a monitoring agent installed.
Appears in 2 contracts
Samples: Product Agreement, Product Agreement