RENDERING A DECISION Sample Clauses
RENDERING A DECISION. Tactex will normally provide a decision in writing, within 90 days of receiving a complaint. The decision will include a summary of the complaint, results of the investigation, decision to make an offer to resolve the complaint or deny it, and an explanation of our decision. If a decision is delayed and Tactex cannot provide the Client with decision within 90 days, Tactex will inform the Client of the delay, explain why the decision is delayed, and provide a new date for the decision.
RENDERING A DECISION. MAM will normally provide a decision in writing, within 90 days of receiving a complaint. The decision will include a summary of the complaint, results of the investigation, decision to make an offer to resolve the complaint or deny it, and an explanation of our decision. If a decision is delayed and MAM cannot provide the Client with decision within 90 days, MAM will inform the Client of the delay, explain why the decision is delayed, and provide a new date for the decision.