Common use of Repair and Maintenance Clause in Contracts

Repair and Maintenance. 9.4.6.1 Qwest will allow CLEC to access Shared Loops at the point where the combined voice and data Loop is cross-connected to the POTS Splitter. 9.4.6.2 Qwest will be responsible for repairing voice services provided over Shared Loops and the physical line between Network Interface Devices at End User premises and the point of demarcation in Qwest Wire Centers. Qwest will also be responsible for inside wiring at End User premises in accordance with the terms and conditions of inside wire maintenance agreements, if any, between Qwest and its End Users. CLEC will be responsible for repairing data services provided on Shared Loops and is entitled to test the entire frequency range of the Loop facility. Qwest and CLEC each will be responsible for maintaining its equipment. The entity that controls the POTS Splitters will be responsible for their maintenance. 9.4.6.3 Qwest and CLEC will continue to develop repair and maintenance procedures for Line Sharing and agree to document final agreed to procedures in a methods and procedures document that will be made available on Qwest’s website: xxxx://xxx.xxxxx.xxx/wholesale/. In the interim, Qwest and CLEC agree that the following general principles will guide the repair and maintenance process for Line Sharing. 9.4.6.3.1 If an End User complains of a voice service problem that may be related to the use of a Shared Loop for data services, Qwest and CLEC will work together with the End User to solve the problem to the satisfaction of the End User. Qwest will not disconnect the data service provided to an End User over a Shared Loop without the written permission of CLEC unless the End User’s voice service is so degraded that the End User cannot originate or receive voice grade calls and/or the End User authorizes Qwest to disconnect the data service. Qwest will notify CLEC whenever this occurs upon voice trouble ticket closure. 9.4.6.3.2 Qwest and CLEC are responsible for their respective End User base. Qwest and CLEC will have the responsibility for resolution of any service trouble report(s) initiated by their respective End Users. 9.4.6.3.3 Qwest will test for electrical faults (e.g. opens, and/or foreign voltage) on Shared Loops in response to trouble tickets initiated by CLEC. When trouble tickets are initiated by CLEC, and such trouble is not an electrical fault (e.g. opens, shorts, and/or foreign voltage) in Qwest’s network, Qwest will assess CLEC the TIC Charge. 9.4.6.3.4 When trouble reported by CLEC is not isolated or identified by tests for electrical faults (e.g. opens, shorts, and/or foreign voltage), Qwest may perform additional testing at the request of CLEC on a case-by-case basis. CLEC may request that Qwest perform additional testing and Qwest may decide not to perform requested testing where it believes, in good faith, that additional testing is unnecessary because the test requested has already been performed or otherwise duplicates the results of a previously performed test. In this case, Qwest will provide CLEC with the relevant test results on a case-by-case basis. If this additional testing uncovers electrical fault trouble (e.g. opens, shorts, and/or foreign voltage) in the portion of the network for which Qwest is responsible, CLEC will not be charged by Qwest for the testing. If this additional testing uncovers a problem in the portion of the network for which CLEC is responsible, Qwest will assess the appropriate Miscellaneous Charge. 9.4.6.4 When POTS Splitters are installed in Qwest Wire Centers via Common Area Splitter Collocation, CLEC will order and install additional Splitter cards as necessary to increase the capacity of the POTS Splitters. CLEC will leave one unused, spare Splitter card in every shelf to be used for repair and maintenance until such time as the card must be used to fill the shelf to capacity. 9.4.6.5 When POTS Splitters are installed in Qwest Wire Centers via standard Collocation arrangements, CLEC may install test access equipment in its Collocation areas in those Wire Centers for the purpose of testing Shared Loops. This equipment must meet the requirements for Central Office equipment set by the FCC in its March 31, 1999 Order in CC Docket No. 98-147. 9.4.6.6 Qwest and CLEC will work together to address End User initiated repair requests and to prevent adverse impacts to the End User.

Repair and Maintenance. 9.4.6.1 9.21.6.1 Qwest will allow CLEC CLEC/DLEC to access Shared Loops UNE-P Line Splitting at the point where the combined voice and data Loop is cross-connected to the POTS Splitter. 9.4.6.2 9.21.6.2 The Customer of record will be responsible for reporting to Qwest voice service troubles provided over UNE-P Line Splitting. Qwest will be responsible for repairing voice services provided over Shared Loops and to repair troubles on the physical line between Network Interface Devices at End User the user premises and the point of demarcation in Qwest Wire Centers. Qwest will also be responsible for inside wiring at End User premises in accordance with the terms and conditions of inside wire maintenance agreements, if any, between Qwest and its End Users. CLEC CLEC/DLEC will be responsible for repairing data services provided on Shared Loops UNE-P Line Splitting. Qwest, CLEC and is entitled to test the entire frequency range of the Loop facility. Qwest and CLEC DLEC each will be responsible for maintaining its equipment. The entity that controls the POTS Splitters will be responsible for their maintenance. 9.4.6.3 Qwest 9.21.6.3 Qwest, CLEC and CLEC DLEC will continue to develop repair and maintenance procedures for UNE-P Line Sharing Splitting and agree to document final agreed to procedures in a methods and procedures document that will be made available on Qwest’s website: xxxx://xxx.xxxxx.xxx/wholesale/. xxxx://xxx.xxxxx.xxx/wholesale/productsservices/pcat/index.html. In the interim, Qwest and CLEC CLEC/DLEC agree that the following general principles will guide the repair and maintenance process for UNE-P Line SharingSplitting. 9.4.6.3.1 9.21.6.3.1 If an End User complains of a voice service problem that may be related to the use of a Shared Loop an UNE-P for data services, Qwest and CLEC CLEC/DLEC will work together with the End User to solve the problem to the satisfaction of the End User. Qwest will not disconnect the data service provided to an End User over a Shared Loop without authorization from the written permission Customer of CLEC unless the End User’s voice service is so degraded that the End User cannot originate or receive voice grade calls and/or the End User authorizes Qwest to disconnect the data service. Qwest will notify CLEC whenever this occurs upon voice trouble ticket closurerecord. 9.4.6.3.2 Qwest 9.21.6.3.2 CLEC and CLEC DLEC are responsible for their respective End User base. Qwest and CLEC CLEC/DLEC will have the responsibility for initiation and resolution of any service trouble report(s) initiated by their respective End Users. 9.4.6.3.3 9.21.6.3.3 Qwest will test for electrical faults (e.g. opens, and/or foreign voltage) on Shared Loops UNE-P Line Splitting in response to trouble tickets initiated by CLEC. When trouble tickets are initiated by CLEC, and such trouble is not an electrical fault (e.g. opens, shorts, and/or foreign voltage) in Qwest’s network, Qwest will assess CLEC the Customer of record the TIC Charge. 9.4.6.3.4 9.21.6.3.4 When trouble reported by CLEC the Customer of record is not isolated or identified by tests for electrical faults (e.g. opens, shorts, and/or foreign voltage), Qwest may perform additional testing at the request of CLEC the Customer of record on a case-by-case basis. CLEC The Customer of record may request that Qwest perform additional testing and Qwest may decide not to perform requested testing where it believes, in good faith, that additional testing is unnecessary because the test requested has already been performed or otherwise duplicates the results of a previously performed test. In this case, Qwest will provide CLEC the Customer of record with the relevant test results on a case-by-case basis. If this additional testing uncovers electrical fault trouble (e.g. opens, shorts, and/or foreign voltage) in the portion of the network for which Qwest is responsible, CLEC the Customer of record will not be charged by Qwest for the testing. If this additional testing uncovers a problem in the portion of the network for which CLEC CLEC/DLEC is responsible, Qwest will assess the appropriate Miscellaneous Charge. 9.4.6.4 Charge to the Customer of record 9.21.6.4 When POTS Splitters are installed in Qwest Wire Centers via Common Area Splitter Collocation, CLEC CLEC/DLEC will order and install additional Splitter cards as necessary to increase the capacity of the POTS Splitters. CLEC CLEC/DLEC will leave one unused, spare Splitter card in every shelf to be used for repair and maintenance until such time as the card must be used to fill the shelf to capacity. 9.4.6.5 When POTS Splitters are installed in Qwest Wire Centers via standard Collocation arrangements, CLEC may install test access equipment in its Collocation areas in those Wire Centers for the purpose of testing Shared Loops. This equipment must meet the requirements for Central Office equipment set by the FCC in its March 31, 1999 Order in CC Docket No. 98-147. 9.4.6.6 Qwest and CLEC will work together to address End User initiated repair requests and to prevent adverse impacts to the End User.

Repair and Maintenance. 9.4.6.1 9.21.6.1 Qwest will allow CLEC CLEC/DLEC to access Shared Loops UNE-P Line Splitting at the point where the combined voice and data Loop is cross-connected to the POTS Splitter. 9.4.6.2 9.21.6.2 The Customer of record will be responsible for reporting to Qwest voice service troubles provided over UNE-P Line Splitting. Qwest will be responsible for repairing voice services provided over Shared Loops and to repair troubles on the physical line between Network Interface Devices at End User the user premises and the point of demarcation in Qwest Wire Centers. Qwest will also be responsible for inside wiring at End User premises in accordance with the terms and conditions of inside wire maintenance agreements, if any, between Qwest and its End Users. CLEC CLEC/DLEC will be responsible for repairing data services provided on Shared Loops UNE-P Line Splitting. Qwest, CLEC and is entitled to test the entire frequency range of the Loop facility. Qwest and CLEC DLEC each will be responsible for maintaining its equipment. The entity that controls the POTS Splitters will be responsible for their maintenance. 9.4.6.3 Qwest 9.21.6.3 Qwest, CLEC and CLEC DLEC will continue to develop repair and maintenance procedures for UNE-P Line Sharing Splitting and agree to document final agreed to procedures in a methods and procedures document that will be made available on Qwest’s website: xxxx://xxx.xxxxx.xxx/wholesale/. xxxx://xxx.xxxxx.xxx/wholesale/productsservices/pcat/index.html. In the interim, Qwest and CLEC CLEC/DLEC agree that the following general principles will guide the repair and maintenance process for UNE-P Line SharingSplitting. 9.4.6.3.1 9.21.6.3.1 If an End User complains of a voice service problem that may be related to the use of a Shared Loop an UNE-P for data services, Qwest and CLEC CLEC/DLEC will work together with the End User to solve the problem to the satisfaction of the End User. Qwest will not disconnect the data service provided to an End User over a Shared Loop without authorization from the written permission Customer of CLEC unless the End User’s voice service is so degraded that the End User cannot originate or receive voice grade calls and/or the End User authorizes Qwest to disconnect the data service. Qwest will notify CLEC whenever this occurs upon voice trouble ticket closurerecord. 9.4.6.3.2 Qwest 9.21.6.3.2 CLEC and CLEC DLEC are responsible for their respective End User base. Qwest and CLEC CLEC/DLEC will have the responsibility for initiation and resolution of any service trouble report(s) initiated by their respective End Users. 9.4.6.3.3 9.21.6.3.3 Qwest will test for electrical faults (e.g. opens, and/or foreign voltage) on Shared Loops UNE-P Line Splitting in response to trouble tickets initiated by CLEC. When trouble tickets are initiated by CLEC, and such trouble is not an electrical fault (e.g. opens, shorts, and/or foreign voltage) in Qwest’s network, Qwest will assess CLEC the Customer of record the TIC Charge. 9.4.6.3.4 9.21.6.3.4 When trouble reported by CLEC the Customer of record is not isolated or identified by tests for electrical faults (e.g. opens, shorts, and/or foreign voltage), Qwest may perform additional testing at the request of CLEC the Customer of record on a case-by-case basis. CLEC The Customer of record may request that Qwest perform additional testing and Qwest may decide not to perform requested testing where it believes, in good faith, that additional testing is unnecessary because the test requested has already been performed or otherwise duplicates the results of a previously performed test. In this case, Qwest will provide CLEC the Customer of record with the relevant test results on a case-case- by-case basis. If this additional testing uncovers electrical fault trouble (e.g. opens, shorts, and/or foreign voltage) in the portion of the network for which Qwest is responsible, CLEC the Customer of record will not be charged by Qwest for the testing. If this additional testing uncovers a problem in the portion of the network for which CLEC CLEC/DLEC is responsible, Qwest will assess the appropriate Miscellaneous Charge. 9.4.6.4 Charge to the Customer of record 9.21.6.4 When POTS Splitters are installed in Qwest Wire Centers via Common Area Splitter Collocation, CLEC CLEC/DLEC will order and install additional Splitter cards as necessary to increase the capacity of the POTS Splitters. CLEC CLEC/DLEC will leave one unused, spare Splitter card in every shelf to be used for repair and maintenance until such time as the card must be used to fill the shelf to capacity. 9.4.6.5 When POTS Splitters are installed in Qwest Wire Centers via standard Collocation arrangements, CLEC may install test access equipment in its Collocation areas in those Wire Centers for the purpose of testing Shared Loops. This equipment must meet the requirements for Central Office equipment set by the FCC in its March 31, 1999 Order in CC Docket No. 98-147. 9.4.6.6 Qwest and CLEC will work together to address End User initiated repair requests and to prevent adverse impacts to the End User.

Repair and Maintenance. 9.4.6.1 Qwest will allow CLEC to access Shared Loops at the point where the combined voice and data Loop loop is cross-connected to the POTS Splittersplitter. 9.4.6.2 Qwest will be responsible for repairing voice services provided over Shared Loops and the physical line between Network Interface Devices network interface devices at End User end user premises and the point of demarcation in Qwest Wire Centers. Qwest will also be responsible for inside wiring at End User end user premises in accordance with the terms and conditions of inside wire maintenance agreements, if any, between Qwest and its End Usersend users. CLEC will be responsible for repairing data services provided on Shared Loops and is entitled to test the entire frequency range of the Loop loop facility. Qwest and CLEC each will be responsible for maintaining its equipment. The entity that controls the POTS Splitters splitters will be responsible for their maintenance. 9.4.6.3 Qwest and CLEC will continue to develop repair and maintenance procedures for Line Sharing and agree to document final agreed to procedures in a methods and procedures document that will be made available on Qwest’s website: xxxx://xxx.xxxxx.xxx/wholesale/. xxxx://xxx.xxxxx.xxx/wholesale/productsServices/irrg/TABL1-0.html. In the interim, Qwest and CLEC agree that the following general principles will guide the repair and maintenance process for Line Sharing. 9.4.6.3.1 If an End User end user complains of a voice service problem that may be related to the use of a Shared Loop for data services, Qwest and CLEC will work together with the End User end user to solve the problem to the satisfaction of the End Userend user. Qwest will not disconnect the data service provided to an End User end user over a Shared Loop without the written permission of CLEC unless the End Userend user’s voice service is so degraded that the End User end user cannot originate or receive voice grade calls and/or the End User end user authorizes Qwest to disconnect the data service. Qwest will notify CLEC whenever this occurs upon voice trouble ticket closure. 9.4.6.3.2 Qwest and CLEC are responsible for their respective End User end user base. Qwest and CLEC will have the responsibility for resolution of any service trouble report(s) initiated by their respective End Usersend users. 9.4.6.3.3 Qwest will test for electrical faults (e.g. opens, and/or foreign voltage) on Shared Loops in response to trouble tickets initiated by CLEC. When trouble tickets are initiated by CLEC, and such trouble is not an electrical fault (e.g. opens, shorts, and/or foreign voltage) in Qwest’s network, Qwest will assess CLEC the TIC Charge. 9.4.6.3.4 When trouble reported by CLEC is not isolated or identified by tests for electrical faults (e.g. opens, shorts, and/or foreign voltage), Qwest may perform additional testing at the request of CLEC on a case-by-case basis. CLEC may request that Qwest perform additional testing and Qwest may decide not to perform requested testing where it believes, in good faith, that additional testing is unnecessary because the test requested has already been performed or otherwise duplicates the results of a previously performed test. In this case, Qwest will provide CLEC with the relevant test results on a case-by-case basis. If this additional testing uncovers electrical fault trouble (e.g. opens, shorts, and/or foreign voltage) in the portion of the network for which Qwest is responsible, CLEC will not be charged by Qwest for the testing. If this additional testing uncovers a problem in the portion of the network for which CLEC is responsible, Qwest will assess the appropriate Miscellaneous Chargemiscellaneous charge. 9.4.6.4 When POTS Splitters splitters are installed in Qwest Wire Centers via Common Area Splitter Collocation, CLEC will order and install additional Splitter splitter cards as necessary to increase the capacity of the POTS Splitterssplitters. CLEC will leave one unused, spare Splitter splitter card in every shelf to be used for repair and maintenance until such time as the card must be used to fill the shelf to capacity. 9.4.6.5 When POTS Splitters splitters are installed in Qwest Wire Centers via standard Collocation arrangements, CLEC may install test access equipment in its Collocation areas in those Wire Centers for the purpose of testing Shared Loops. This equipment must meet the requirements for Central Office equipment set by the FCC in its March 31, 1999 Order in CC Docket No. 98-147. 9.4.6.6 Qwest and CLEC will work together to address End User end user initiated repair requests and to prevent adverse impacts to the End Userend user.

Repair and Maintenance. 9.4.6.1 9.21.6.1 Qwest will allow CLEC CLEC/DLEC to access Shared Loops UNE-P Line Splitting at the point where the combined voice Line and data Loop loop is cross-connected to the POTS Splittersplitter. 9.4.6.2 9.21.6.2 CLEC/DLEC will be responsible for reporting to Qwest voice service troubles provided over UNE-P Line Splitting. Qwest will be responsible for repairing voice services provided over Shared Loops and to repair troubles on the physical line between Network Interface Devices network interface devices at End User the user premises and the point of demarcation in Qwest Wire Centers. Qwest will also be responsible for inside wiring at End User premises in accordance with the terms and conditions of inside wire maintenance agreements, if any, between Qwest and its End Users. CLEC CLEC/DLEC will be responsible for repairing data services provided on Shared Loops UNE-P Line Splitting. Qwest, CLEC and is entitled to test the entire frequency range of the Loop facility. Qwest and CLEC DLEC each will be responsible for maintaining its equipment. The entity that controls the POTS Splitters splitters will be responsible for their maintenance. 9.4.6.3 Qwest 9.21.6.3 Qwest, CLEC and CLEC DLEC will continue to develop repair and maintenance procedures for UNE-P Line Sharing Splitting and agree to document final agreed to procedures in a methods and procedures document that will be made available on Qwest’s website: xxxx://xxx.xxxxx.xxx/wholesale/. xxxx://xxx.xxxxx.xxx/wholesale/productsServices/irrg/index.html. In the interim, Qwest and CLEC CLEC/DLEC agree that the following general principles will guide the repair and maintenance process for UNE-P Line SharingSplitting. 9.4.6.3.1 9.21.6.3.1 If an End User end user complains of a voice service problem that may be related to the use of a Shared Loop an UNE-P for data services, Qwest and CLEC CLEC/DLEC will work together with the End User end user to solve the problem to the satisfaction of the End Userend user. Qwest will not disconnect the data service provided to an End User over a Shared Loop without the written permission of CLEC unless the End User’s voice service is so degraded that the End User cannot originate or receive voice grade calls and/or the End User authorizes Qwest to disconnect the data service. Qwest will notify CLEC whenever this occurs upon voice trouble ticket closureauthorization from CLEC/DLEC. 9.4.6.3.2 Qwest 9.21.6.3.2 CLEC and CLEC DLEC are responsible for their respective End User end user base. Qwest and CLEC CLEC/DLEC will have the responsibility for initiation and resolution of any service trouble report(s) initiated by their respective End Usersend users. 9.4.6.3.3 9.21.6.3.3 Qwest will test for electrical faults (e.g. opens, and/or foreign voltage) on Shared Loops UNE-P Line Splitting in response to trouble tickets initiated by CLEC/DLEC. When trouble tickets are initiated by CLEC/DLEC, and such trouble is not an electrical fault (e.g. opens, shorts, and/or foreign voltage) in Qwest’s network, Qwest will assess CLEC the TIC Charge. 9.4.6.3.4 9.21.6.3.4 When trouble reported by CLEC CLEC/DLEC is not isolated or identified by tests for electrical faults (e.g. opens, shorts, and/or foreign voltage), Qwest may perform additional testing at the request of CLEC CLEC/DLEC on a case-by-case basis. CLEC CLEC/DLEC may request that Qwest perform additional testing and Qwest may decide not to perform requested testing where it believes, in good faith, that additional testing is unnecessary because the test requested has already been performed or otherwise duplicates the results of a previously performed test. In this case, Qwest will provide CLEC CLEC/DLEC with the relevant test results on a case-by-case basis. If this additional testing uncovers electrical fault trouble (e.g. opens, shorts, and/or foreign voltage) in the portion of the network for which Qwest is responsible, CLEC will not be charged by Qwest for the testing. If this additional testing uncovers a problem in the portion of the network for which CLEC CLEC/DLEC is responsible, Qwest will assess the appropriate Miscellaneous Chargemiscellaneous charge to CLEC. 9.4.6.4 9.21.6.4 When POTS Splitters splitters are installed in Qwest Wire Centers via Common Area Splitter Collocation, CLEC CLEC/DLEC will order and install additional Splitter splitter cards as necessary to increase the capacity of the POTS Splitterssplitters. CLEC CLEC/DLEC will leave one unused, spare Splitter splitter card in every shelf to be used for repair and maintenance until such time as the card must be used to fill the shelf to capacity. 9.4.6.5 9.21.6.5 When POTS Splitters splitters are installed in Qwest Wire Centers via standard Collocation arrangements, CLEC CLEC/DLEC may install test access equipment in its Collocation areas in those Wire Centers for the purpose of testing Shared LoopsUNE-P Line Splitting. This equipment must meet the requirements for Central Office equipment set by the FCC in its March 31, 1999 Order in CC Docket No. 98-147FCC. 9.4.6.6 Qwest 9.21.6.6 Qwest, CLEC and CLEC DLEC will work together to address End User end user initiated repair requests and to prevent adverse impacts to the End Userend user.

Repair and Maintenance. 9.4.6.1 Qwest will allow CLEC to access Shared Loops at the point where the combined voice and data Loop loop is cross-connected to the POTS Splittersplitter. 9.4.6.2 Qwest will be responsible for repairing voice services provided over Shared Loops and the physical line between Network Interface Devices network interface devices at End User end user premises and the point of demarcation in Qwest Wire Centers. Qwest will also be responsible for inside wiring at End User end user premises in accordance with the terms and conditions of inside wire maintenance agreements, if any, between Qwest and its End Usersend users. CLEC will be responsible for repairing data services provided on Shared Loops and is entitled to test the entire frequency range of the Loop facilityLoops. Qwest and CLEC each will be responsible for maintaining its equipment. The entity that controls the POTS Splitters splitters will be responsible for their maintenance. 9.4.6.3 Qwest and CLEC will continue to develop repair and maintenance procedures for Line Sharing and agree to document final agreed to procedures in a methods and procedures document that will be made available on Qwest’s website: xxxx://xxx.xxxxx.xxx/wholesale/. xxxx://xxx.xxxxxx.xxx/carrier/guides/interconnect/. In the interim, Qwest and CLEC agree that the following general principles will guide the repair and maintenance process for Line Sharing. 9.4.6.3.1 If an End User end user complains of a voice service problem that may be related to the use of a Shared Loop for data services, Qwest and CLEC will work together with the End User end user to solve the problem to the satisfaction of the End Userend user. Qwest will not disconnect the data service provided to an End User end user over a Shared Loop without the written permission of CLEC unless the End Userend user’s voice service is so degraded that the End User end user cannot originate or receive voice grade calls and/or the End User end user authorizes Qwest to disconnect the data service. Qwest will notify CLEC whenever this occurs upon voice trouble ticket closure. 9.4.6.3.2 Qwest and CLEC are responsible for their respective End User end user base. Qwest and CLEC will have the responsibility for resolution of any service trouble report(s) initiated by their respective End Usersend users. 9.4.6.3.3 Qwest will test for electrical faults (e.g. opens, and/or foreign voltage) on Shared Loops in response to trouble tickets initiated by CLEC. When trouble tickets are initiated by CLEC, and such trouble is not an electrical fault (e.g. e.g., opens, shorts, and/or foreign voltage) in Qwest’s network, Qwest will assess CLEC the TIC Charge. 9.4.6.3.4 When trouble reported by CLEC is not isolated or identified by tests for electrical faults (e.g. opens, shorts, and/or foreign voltage), Qwest may perform additional testing at the request of CLEC on a case-by-case basis. CLEC may request that Qwest perform additional testing and Qwest may decide not to perform requested testing where it believes, in good faith, that additional testing is unnecessary because the test requested has already been performed or otherwise duplicates the results of a previously performed test. In this case, Qwest will provide CLEC with the relevant test results on a case-by-case basis. If this additional testing uncovers electrical fault trouble (e.g. opens, shorts, and/or foreign voltage) in the portion of the network for which Qwest is responsible, CLEC will not be charged by Qwest for the testing. If this additional testing uncovers a problem in the portion of the network for which CLEC is responsible, Qwest will assess the appropriate Miscellaneous Chargemiscellaneous charge. 9.4.6.4 When POTS Splitters splitters are installed in Qwest Wire Centers via Common Area Splitter Collocation, CLEC will order and install additional Splitter splitter cards as necessary to increase the capacity of the POTS Splitterssplitters. CLEC will leave one unused, spare Splitter splitter card in every shelf to be used for repair and maintenance until such time as the card must be used to fill the shelf to capacity. 9.4.6.5 When POTS Splitters splitters are installed in Qwest Wire Centers via standard Collocation arrangements, CLEC may install test access equipment in its Collocation areas in those Wire Centers for the purpose of testing Shared Loops. This equipment must meet the requirements for Central Office equipment set by the FCC in its March 31, 1999 Order in CC Docket No. 98-147FCC. 9.4.6.6 Qwest and CLEC will work together to address End User end user initiated repair requests and to prevent adverse impacts to the End Userend user.

Repair and Maintenance. 9.4.6.1 Qwest will allow CLEC to access Shared Loops at the point where the combined voice and data Loop is cross-connected to the POTS Splitter. 9.4.6.2 Qwest will be responsible for repairing voice services provided over Shared Loops and the physical line between Network Interface Devices at End User premises and the point of demarcation in Qwest Wire Centers. Qwest will also be responsible for inside wiring at End User premises in accordance with the terms and conditions of inside wire maintenance agreements, if any, between Qwest and its End Users. CLEC will be responsible for repairing data services provided on Shared Loops and is entitled to test the entire frequency range of the Loop facility. Qwest and CLEC each will be responsible for maintaining its equipment. The entity that controls the POTS Splitters will be responsible for their maintenance. 9.4.6.3 Qwest and CLEC will continue to develop repair and maintenance procedures for Line Sharing and agree to document final agreed to procedures in a methods and procedures document that will be made available on Qwest’s website: xxxx://xxx.xxxxx.xxx/wholesale/. In the interim, Qwest and CLEC agree that the following general principles will guide the repair and maintenance process for Line Sharing.. December 11, 2002/msd/UNEs Amd - NE.doc 40 Amendment to CDS-020226-0010 - (From 5/31/02 NE SGAT) 9.4.6.3.1 If an End User complains of a voice service problem that may be related to the use of a Shared Loop for data services, Qwest and CLEC will work together with the End User to solve the problem to the satisfaction of the End User. Qwest will not disconnect the data service provided to an End User over a Shared Loop without the written permission of CLEC unless the End User’s voice service is so degraded that the End User cannot originate or receive voice grade calls and/or the End User authorizes Qwest to disconnect the data service. Qwest will notify CLEC whenever this occurs upon voice trouble ticket closure. 9.4.6.3.2 Qwest and CLEC are responsible for their respective End User base. Qwest and CLEC will have the responsibility for resolution of any service trouble report(s) initiated by their respective End Users. 9.4.6.3.3 Qwest will test for electrical faults (e.g. opens, and/or foreign voltage) on Shared Loops in response to trouble tickets initiated by CLEC. When trouble tickets are initiated by CLEC, and such trouble is not an electrical fault (e.g. opens, shorts, and/or foreign voltage) in Qwest’s network, Qwest will assess CLEC the TIC Charge. 9.4.6.3.4 When trouble reported by CLEC is not isolated or identified by tests for electrical faults (e.g. opens, shorts, and/or foreign voltage), Qwest may perform additional testing at the request of CLEC on a case-by-case basis. CLEC may request that Qwest perform additional testing and Qwest may decide not to perform requested testing where it believes, in good faith, that additional testing is unnecessary because the test requested has already been performed or otherwise duplicates the results of a previously performed test. In this case, Qwest will provide CLEC with the relevant test results on a case-by-case basis. If this additional testing uncovers electrical fault trouble (e.g. opens, shorts, and/or foreign voltage) in the portion of the network for which Qwest is responsible, CLEC will not be charged by Qwest for the testing. If this additional testing uncovers a problem in the portion of the network for which CLEC is responsible, Qwest will assess the appropriate Miscellaneous Charge. 9.4.6.4 When POTS Splitters are installed in Qwest Wire Centers via Common Area Splitter Collocation, CLEC will order and install additional Splitter cards as necessary to increase the capacity of the POTS Splitters. CLEC will leave one unused, spare Splitter card in every shelf to be used for repair and maintenance until such time as the card must be used to fill the shelf to capacity. 9.4.6.5 When POTS Splitters are installed in Qwest Wire Centers via standard Collocation arrangements, CLEC may install test access equipment in its Collocation areas in those Wire Centers for the purpose of testing Shared Loops. This equipment must meet the requirements for Central Office equipment set by the FCC in its March 31, 1999 Order in CC Docket No. 98-147. 9.4.6.6 Qwest and CLEC will work together to address End User initiated repair requests and to prevent adverse impacts to the End User.

Repair and Maintenance. 9.4.6.1 9.21.6.1 Qwest will allow CLEC CLEC/DLEC to access Shared Loops UNE-P Line Splitting at the point where the combined voice and data Loop is cross-connected to the POTS Splitter. 9.4.6.2 9.21.6.2 The Customer of record will be responsible for reporting to Qwest voice service troubles provided over UNE-P Line Splitting. Qwest will be responsible for repairing voice services provided over Shared Loops and to repair troubles on the physical line between Network Interface Devices at End User the user premises and the point of demarcation in Qwest Wire Centers. Qwest will also be responsible for inside wiring at End User premises in accordance with the terms and conditions of inside wire maintenance agreements, if any, between Qwest and its End Users. CLEC CLEC/DLEC will be responsible for repairing data services provided on Shared Loops UNE-P Line Splitting. Qwest, CLEC and is entitled to test the entire frequency range of the Loop facility. Qwest and CLEC DLEC each will be responsible for maintaining its equipment. The entity that controls the POTS Splitters will be responsible for their maintenance. 9.4.6.3 Qwest 9.21.6.3 Qwest, CLEC and CLEC DLEC will continue to develop repair and maintenance procedures for UNE-P Line Sharing Splitting and agree to document final agreed to procedures in a methods and procedures document that will be made available on Qwest’s website: xxxx://xxx.xxxxx.xxx/wholesale/. xxxx://xxx.xxxxx.xxx/wholesale/productsservices/pcat/index.html. In the interim, Qwest and CLEC CLEC/DLEC agree that the following general principles will guide the repair and maintenance process for UNE-P Line SharingSplitting. 9.4.6.3.1 9.21.6.3.1 If an End User complains of a voice service problem that may be related to the use of a Shared Loop an UNE-P for data services, Qwest and CLEC CLEC/DLEC will work together with the End User to solve the problem to the satisfaction of the End User. Qwest will not disconnect the data service provided to an End User over a Shared Loop without authorization from the written permission Customer of CLEC unless the End User’s voice service is so degraded that the End User cannot originate or receive voice grade calls and/or the End User authorizes Qwest to disconnect the data service. Qwest will notify CLEC whenever this occurs upon voice trouble ticket closurerecord. 9.4.6.3.2 Qwest 9.21.6.3.2 CLEC and CLEC DLEC are responsible for their respective End User base. Qwest and CLEC CLEC/DLEC will have the responsibility for initiation and resolution of any service trouble report(s) initiated by their respective End Users. 9.4.6.3.3 9.21.6.3.3 Qwest will test for electrical faults (e.g. opens, and/or foreign voltage) on Shared Loops UNE-P Line Splitting in response to trouble tickets initiated by CLEC. When trouble tickets are initiated by CLEC, and such trouble is not an electrical fault (e.g. opens, shorts, and/or foreign voltage) in Qwest’s network, Qwest will assess CLEC the Customer of record the TIC Charge.. December 11, 2002/msd/UNEs Amd - NE.doc 94 Amendment to CDS-020226-0010 - (From 5/31/02 NE SGAT) 9.4.6.3.4 9.21.6.3.4 When trouble reported by CLEC the Customer of record is not isolated or identified by tests for electrical faults (e.g. opens, shorts, and/or foreign voltage), Qwest may perform additional testing at the request of CLEC the Customer of record on a case-by-case basis. CLEC The Cus tomer of record may request that Qwest perform additional testing and Qwest may decide not to perform requested testing where it believes, in good faith, that additional testing is unnecessary because the test requested has already been performed or otherwise duplicates the results of a previously performed test. In this case, Qwest will provide CLEC the Customer of record with the relevant test results on a case-by-case basis. If this additional testing uncovers electrical fault trouble (e.g. opens, shorts, and/or foreign voltage) in the portion of the network for which Qwest is responsible, CLEC the Customer of record will not be charged by Qwest for the testing. If this additional testing uncovers a problem in the portion of the network for which CLEC CLEC/DLEC is responsible, Qwest will assess the appropriate Miscellaneous Charge. 9.4.6.4 Charge to the Customer of record 9.21.6.4 When POTS Splitters are installed in Qwest Wire Centers via Common Area Splitter Collocation, CLEC CLEC/DLEC will order and install additional Splitter cards as necessary to increase the capacity of the POTS Splitters. CLEC CLEC/DLEC will leave one unused, spare Splitter card in every shelf to be used for repair and maintenance until such time as the card must be used to fill the shelf to capacity. 9.4.6.5 When POTS Splitters are installed in Qwest Wire Centers via standard Collocation arrangements, CLEC may install test access equipment in its Collocation areas in those Wire Centers for the purpose of testing Shared Loops. This equipment must meet the requirements for Central Office equipment set by the FCC in its March 31, 1999 Order in CC Docket No. 98-147. 9.4.6.6 Qwest and CLEC will work together to address End User initiated repair requests and to prevent adverse impacts to the End User.