Repair or Recovery. (a) If the telecommunication equipment or system installed by SORACOM breaks down or is lost, SORACOM shall repair or replace such equipment or system promptly. Provided, however, that SORACOM has no obligation to perform such repair or replacement within 24 hours. (b) If SORACOM repairs or replaces the telecommunication equipment or system installed by SORACOM, SORACOM may change the Subscriber ID. (c) If the customer reports an error, and it turns out that there are no mistakes in SORACOM's systems or network or service, or the fault lies in the customer equipment or internal networks under, the customer is required to cover XXXXXXX's expenses related to such error detection.
Appears in 21 contracts
Samples: Service Agreement, Service Agreement, Service Agreement
Repair or Recovery. (a) If the telecommunication equipment or system installed by SORACOM breaks down or is lost, SORACOM shall repair or replace such equipment or system promptly. Provided, however, that SORACOM has no obligation to perform such repair or replacement within 24 hours.
(b) If SORACOM repairs or replaces the telecommunication equipment or system installed by SORACOM, SORACOM may change the Subscriber ID.
(c) If the customer reports an error, and it turns out that there are no mistakes in SORACOM's systems or network or service, or the fault lies in the customer equipment or internal networks under, the customer is required to cover XXXXXXXSORACOM's expenses related to such error detection.
Appears in 9 contracts
Samples: Service Agreement, Service Agreement, Service Agreement
Repair or Recovery. (a) If the telecommunication equipment or system installed by SORACOM breaks down or is lost, SORACOM shall repair or replace such equipment or system promptly. Provided, however, that SORACOM has no obligation to perform such repair or replacement within 24 hours.
(b) If SORACOM repairs or replaces the telecommunication equipment or system installed by SORACOM, SORACOM may change the Subscriber ID.
(c) If the customer Subscriber reports an error, and it turns out that there are no mistakes in SORACOM's systems or network or service, or the fault lies in the customer Subscriber equipment or internal networks under, the customer Subscriber is required to cover XXXXXXX's expenses related to such error detection.
Appears in 3 contracts
Samples: Service Agreement, Service Agreement, Service Agreement
Repair or Recovery. (a) If the telecommunication equipment or system installed by SORACOM breaks down or is lost, SORACOM shall repair or replace such equipment or system promptly. Provided, however, that SORACOM has no obligation to perform such repair or replacement within 24 hours.
(b) If SORACOM repairs or replaces the telecommunication equipment or system installed by SORACOM, SORACOM may change the Subscriber ID.
(c) If the customer Subscriber reports an error, and it turns out that there are no mistakes in SORACOM's systems or network or service, or the fault lies in the customer Subscriber equipment or internal networks under, the customer Subscriber is required to cover XXXXXXXSORACOM's expenses related to such error detection.
Appears in 3 contracts
Samples: Service Agreement, Service Agreement, Service Agreement
Repair or Recovery. (a) If the telecommunication equipment or system installed by SORACOM breaks down or is lost, SORACOM shall repair or replace such equipment or system promptly. Provided, however, that SORACOM has no obligation to perform such repair or replacement within 24 hours.
(b) If SORACOM repairs or replaces the telecommunication equipment or system installed by SORACOM, SORACOM may change the Subscriber ID.
(c) If the customer Subscriber reports an error, and it turns out that there are no mistakes in SORACOM's systems or network or service, or the fault lies in the customer Subscriber’s equipment or internal networks under, the customer Subscriber is required to cover XXXXXXX's expenses related to such error detection.
Appears in 2 contracts
Samples: Service Agreement, Service Agreement
Repair or Recovery. (a) If the telecommunication equipment or system installed by SORACOM breaks down or is lost, SORACOM shall repair or replace such equipment or system promptly. Provided, however, that SORACOM has no obligation to perform such repair or replacement within 24 hours.
(b) If SORACOM repairs or replaces the telecommunication equipment or system installed by SORACOM, SORACOM may change the Subscriber ID.
(c) If the customer Subscriber reports an error, and it turns out that there are no mistakes in SORACOM's systems or network or service, or the fault lies in the customer Subscriber equipment or internal networks underthereunder, the customer Subscriber is required to cover XXXXXXXSORACOM's expenses related to such error detection.
Appears in 1 contract
Samples: Service Agreement