Common use of REPAIR PROCEDURES Clause in Contracts

REPAIR PROCEDURES. Company shall furnish the following information with MATERIAL returned to Supplier for repair: (a) Company's name and complete address; (b) name(s) and telephone numbers(s) of Company's employee(s) to contact in case of questions about the MATERIAL to be repaired; (c) ship-to address for return of repaired MATERIAL if different than (a); (d) a complete list of MATERIAL returned; (e) the nature of the defect or failure if known; and (f) whether or not returned MATERIAL is in warranty. Supplier shall, within ten (10) days of the execution of this Agreement, provide a written notice to Company specifying (i) the name(s) and telephone number(s) of the individual(s) to be contacted concerning any questions that may arise concerning repair, and (ii) if required, any special packing of MATERIAL which might be necessary to provide adequate in-transit protection from transportation damage. MATERIAL repaired by Supplier shall have the repair completion date stenciled or otherwise identified in a permanent manner at a readily visible location on the MATERIAL and the repaired MATERIAL shall be returned with a tag or other papers describing the repairs which have been made. All invoices originated by Supplier for repair services must be clearly identified as such, and must contain: (i) a reference to Company's purchase order for these repair services, (ii) a detailed description of repairs made by Supplier and the need therefor, and (iii) an itemized listing of parts and labor charges, if any. Replaced parts will, upon request, be available for inspection by or returned to Company. Further, the provisions of the "INVOICING" and "SHIPPING" sections, other than provisions relating to transportation charges with respect to MATERIAL repaired under warranty, shall apply to Supplier's return to Company of repaired MATERIAL.

REPAIR PROCEDURES. Company If neither party elects to terminate this Lease pursuant to the provisions of Section 13.2, then Tenant shall furnish the following information with MATERIAL returned to Supplier for repair: (a) Company's name submit its plans to repair such damage and complete addressreconstruct the Premises to Landlord for review and approval, which approval shall not be unreasonably withheld; (b) name(s) diligently and telephone numbers(s) of Company's employee(s) promptly, repair and rebuild the Premises to contact substantially the same condition that existed immediately prior to such damage or destruction, and in case of questions about a manner that is consistent with the MATERIAL to be repairedplans and specifications approved by Landlord; (c) ship-obtain all permits and governmental approvals necessary to address for return repair or reconstruct the Premises, included as required under the Act and the guidance and instruction of repaired MATERIAL if different than (a)the Regulator; (d) a complete list of MATERIAL returnedcause all work to be performed only by qualified contractors that are reasonably approved by Landlord; (e) allow Landlord and its consultants and agents to enter the nature of Premises at all reasonable times to inspect the defect or failure if knownPremises and Tenant’s ongoing work and cooperate reasonably in good faith with their effort to ensure that the work is proceeding in a manner that is consistent with this Lease; and (f) whether comply with all Laws and permits in connection with the performance of such work; (g) timely pay all of its consultants, suppliers, and other contractors in connection with the performance of such work; (h) notify Landlord if Tenant receives any notice of any default or not returned MATERIAL is any violation of any Law or any permit or similar notice in warranty. Supplier shall, within ten (10) days of the execution of this Agreement, provide a written notice to Company specifying connection with such work; (i) deliver as-built plans for the name(sPremises within thirty (30) days after the completion of such repair and telephone number(srestoration; (j) maintain or cause to be maintained the insurance described on Exhibit C of this Lease and (k) comply with such other conditions as Landlord may reasonably require. To the extent Tenant actually receives any insurance proceeds as the result of the individual(scasualty loss of any of Tenant’s personal property and alterations for which Tenant Improvement Allowance was disbursed, Tenant shall replace or fully repair all of such Tenant’s personal property and any alterations installed by Tenant existing at the time of such damage or destruction using such insurance proceeds. To the full extent permitted by law, Tenant shall indemnify, protect, defend and hold Landlord (and its employees and agents) to be contacted concerning harmless from and against any questions that may arise concerning repairand all claims, costs, expenses, suits, judgments, actions, investigations, proceedings and (ii) if requiredliabilities arising out of or in connection with Tenant’s obligations under this Article XIII, including, without limitation, any special packing acts, omissions or negligence in the making or performance of MATERIAL which might be necessary to provide adequate in-transit protection from transportation damage. MATERIAL repaired by Supplier shall have the repair completion date stenciled any such repairs or otherwise identified in a permanent manner at a readily visible location on the MATERIAL and the repaired MATERIAL shall be returned with a tag or other papers describing the repairs which have been made. All invoices originated by Supplier for repair services must be clearly identified as such, and must contain: (i) a reference to Company's purchase order for these repair services, (ii) a detailed description of repairs made by Supplier and the need therefor, and (iii) an itemized listing of parts and labor charges, if any. Replaced parts will, upon request, be available for inspection by or returned to Company. Further, the provisions of the "INVOICING" and "SHIPPING" sections, other than provisions relating to transportation charges with respect to MATERIAL repaired under warranty, shall apply to Supplier's return to Company of repaired MATERIALreplacements.

REPAIR PROCEDURES. Company 5.3.1 Lucent shall call Supplier for a Return Material Authorization (RMA) number prior to the return of any Product. Lucent shall furnish the following information with MATERIAL Product returned to Supplier for repair: (a) CompanyLucent's name and complete address; (b) name(s) and telephone numbers(snumber(s) of CompanyLucent's employee(s) to contact in case of questions about the MATERIAL Product to be repaired; (c) ship-to address for return of repaired MATERIAL Product if different than from (a); (d) a complete list of MATERIAL returnedProduct returned including serial numbers; (e) the nature of the defect or failure failure, if known; and (f) whether or not returned MATERIAL Product is in warranty. Supplier shall, within ten (10) days The name and telephone number of the execution of this Agreement, provide a written notice to Company specifying (i) the name(s) and telephone number(s) of the individual(s) initial individual to be contacted concerning any questions that may arise concerning repairrepair is Xxxx Xxxxxxx, Vice President of Customer Support and Quality, (ii000) if required000-0000, ext. 103. In returning any special packing of MATERIAL which might be necessary Product to provide adequate in-transit protection from transportation damage. MATERIAL Supplier, Lucent and customer shall use functionally equivalent packaging to the original packaging provided by Supplier. 5.3.2 Product repaired by Supplier shall have the repair completion date stenciled or otherwise identified in a permanent manner at a readily visible location on the MATERIAL Product and the repaired MATERIAL Product shall be returned with a tag or other papers describing the repairs which have been made. . 5.3.3 All invoices originated by Supplier for repair services must be clearly identified as such, and must contain: contain or have attached: (i1) a reference to CompanyLucent's purchase order RMA for these repair services, (ii2) a detailed description of repairs made by Supplier and the need therefor, and (iii3) an itemized listing of parts and labor charges, if any. Replaced parts will, upon request, be available for inspection by or returned to Company. Further, the provisions of the "INVOICING" Section 3.9 and "SHIPPING" sectionsSection 3.10, other than provisions relating to transportation charges with respect to MATERIAL Product repaired under warranty, shall apply to Supplier's return to Company Lucent of repaired MATERIALProduct. 5.3.4 The Parties agree that No Trouble Found (NTF) conditions test and evaluation time shall be the hourly rate for Repairs listed in Appendix 1. Supplier shall inform Lucent within forty eight (48) hours of the findings of each NTF condition so that appropriate investigatory measures may be taken to determine the root cause.

REPAIR PROCEDURES. Company shall call the Supplier for an Return Material Authorization (RMA) number prior to the return of any PRODUCT. Company shall furnish the following information with MATERIAL PRODUCT returned to Supplier for repair: (a) Company's name and complete address; (b) name(s) and telephone numbers(snumber(s) of Company's employee(s) to contact in case of questions about the MATERIAL PRODUCT to be repaired; (c) ship-to address for return of repaired MATERIAL PRODUCT if different than (a); (d) a complete list of MATERIAL returnedPRODUCT returned including serial numbers; (e) the nature of the defect or failure if known; and (f) whether or not returned MATERIAL PRODUCT is in warranty. Supplier shall, within ten (10) days of the execution of this Agreement, provide a written notice to Company specifying (i) the name(s) and telephone number(s) of the individual(s) to be contacted concerning any questions that may arise concerning repair, and (ii) if required, any special packing of MATERIAL instructions for PRODUCT which might be necessary to provide adequate in-transit protection from transportation damage. MATERIAL In returning any PRODUCT to Supplier, Company and customer shall use functionally equivalent packaging to the original packaging provided by the Supplier. PRODUCT repaired by Supplier shall have the repair completion date stenciled or otherwise identified in a permanent manner at a readily visible location on the MATERIAL PRODUCT and the repaired MATERIAL PRODUCT shall be returned with a tag or other papers describing the repairs which have been made. All invoices originated by Supplier for repair services must be clearly identified as such, and must containcontain or have attached: (i1) a reference to Company's purchase order for these repair services, (ii2) a detailed description of repairs made by Supplier and the need therefortherefore, and (iii3) an itemized listing of parts and labor charges, if any. Replaced parts will, upon requestrequest in advance of the repair, be available for inspection by or returned to CompanyCompany within 10 days of the repair. Further, the provisions of the "INVOICING" INVOICING and "SHIPPING" sectionsSHIPPING Sections, other than provisions relating to transportation RESTRICTED - PROPRIETARY INFORMATION The information contained herein is for use by authorized employees of the parties hereto only and is not for general use or distribution within or outside of their respective companies except under written agreement. charges with respect to MATERIAL PRODUCT repaired under warranty, shall apply to Supplier's return to Company of repaired MATERIALPRODUCT. The Parties agree that No Trouble Found (NTF) conditions test and evaluation time shall be the hourly rate for Repairs listed in Appendix 1 after the NTF occurrences exceed ten (10) percent of all returns for repair for each calendar three (3) month period. Supplier shall inform Company within forty eight (48) hours of the findings of each NTF condition so that appropriate investigate measures may be taken to determine the root cause.

REPAIR PROCEDURES. Company Lucent shall furnish the following information with MATERIAL Material returned to Supplier BroadBand for repair: (a) CompanyLucent's name and complete address; (b) name(s) and telephone numbers(s) of CompanyLucent's employee(s) to contact in case of questions about the MATERIAL Material to be repaired; (c) ship-to address for return of repaired MATERIAL Material if different than (a); (d) a complete list of MATERIAL Material returned; (e) the nature of the defect or failure if known; (f) RMA number previously obtained from BroadBand and (fg) whether or not returned MATERIAL Material is in warranty. Supplier shall, within ten (10) days of the execution of this Agreement, provide a written notice to Company specifying (i) the name(s) and telephone number(s) of the individual(s) to BroadBand's customer service representative shall be contacted concerning any questions that may arise concerning repair, and (ii) if required, any special packing of MATERIAL which might be necessary to provide adequate in-transit protection from transportation damage. MATERIAL Material repaired by Supplier BroadBand shall have the repair completion date stenciled or otherwise identified in a permanent manner at a readily visible location on the MATERIAL Material and the repaired MATERIAL Material shall be returned with a tag or other papers describing the repairs which have been made. All invoices originated by Supplier BroadBand for repair services must be clearly identified as such, and must contain: (i1) a reference to CompanyLucent's purchase order for these repair services, (ii2) a detailed description of repairs made by Supplier BroadBand and the need therefor, and (iii3) an itemized listing of parts and labor charges, if any. Replaced parts will, upon request, be available for inspection by or returned to CompanyLucent. Further, the provisions of the "INVOICING" INVOICING and "SHIPPING" sectionsSHIPPING clauses, other than provisions relating to transportation charges with respect to MATERIAL Material repaired under warranty, shall apply to SupplierBroadBand's return to Company Lucent of repaired MATERIALMaterial.

REPAIR PROCEDURES. Company shall call the Supplier for an Return Material Authorization (RMA) number prior to the return of any PRODUCT. Company shall furnish the following information with MATERIAL PRODUCT returned to Supplier for repair: (a) Company's name and complete address; (b) name(s) and telephone numbers(snumber(s) of Company's employee(s) to contact in case of questions about the MATERIAL PRODUCT to be repaired; (c) ship-to address for return of repaired MATERIAL PRODUCT if different than (a); (d) a complete list of MATERIAL returnedPRODUCT returned including serial numbers; (e) the nature of the defect or failure if known; and (f) whether or not returned MATERIAL PRODUCT is in warranty. Supplier shall, within ten (10) days of the execution of this Agreement, provide a written notice to Company specifying (i) the name(s) and telephone number(s) of the individual(s) to be contacted concerning any questions that may arise concerning repair, and (ii) if required, any special packing of MATERIAL instructions for PRODUCT which might be necessary to provide adequate in-transit protection from transportation damage. MATERIAL In returning any PRODUCT to Supplier, Company and customer shall use functionally equivalent packaging to the original packaging provided by the Supplier. PRODUCT repaired by Supplier shall have the repair completion date stenciled or otherwise identified in a permanent manner at a readily visible location on the MATERIAL PRODUCT and the repaired MATERIAL PRODUCT shall be returned with a tag or other papers describing the repairs which have been made. All invoices originated by Supplier for repair services must be clearly identified as such, and must containcontain or have attached: (i1) a reference to Company's purchase order for these repair services, (ii2) a detailed description of repairs made by Supplier and the need therefortherefore, and (iii3) an itemized listing of parts and labor charges, if any. Replaced parts will, upon requestrequest in advance of the repair, be available for inspection by or returned to CompanyCompany within 10 days of the repair. Further, the provisions of the "INVOICING" INVOICING and "SHIPPING" sectionsSHIPPING Sections, other than provisions relating to transportation charges with respect to MATERIAL PRODUCT repaired under warranty, shall apply to Supplier's return to Company of repaired MATERIALPRODUCT. The Parties agree that No Trouble Found (NTF) conditions test and evaluation time shall be the hourly rate for Repairs listed in Appendix 1 after the NTF occurrences exceed ten (10) percent of all returns for repair for each calendar three (3) month period. Supplier shall inform Company within forty eight (48) hours of the findings of each NTF condition so that appropriate investigate measures may be taken to determine the root cause.