REPAIR SERVICE RESPONSE. 3.1 AT&T technicians will provide repair service that is at least equal in quality to that provided to AT&T End Users, trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T End Users. CLEC and AT&T agree to use the severity and priority restoration guidelines on CLEC Online.
Appears in 2 contracts
Samples: Interconnection Agreement, Interconnection Agreement
REPAIR SERVICE RESPONSE. 3.1 AT&T AT&T’s technicians will provide repair service that is at least equal in quality to that provided to AT&T AT&T’s End Users, ; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T AT&T’s End Users. CLEC and AT&T agree to use the severity and priority restoration guidelines set on AT&T’s CLEC OnlineOnline web site.
Appears in 1 contract
Samples: Interconnection Agreement
REPAIR SERVICE RESPONSE. 3.1 AT&T AT&T’s technicians will provide repair service that is at least equal in quality to that provided to AT&T AT&T’s End Users, ; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T AT&T’s End Users. CLEC and AT&T agree to use the severity and priority restoration guidelines on CLEC Onlineset forth in AT&T MMP 00-00-000 dated April 1996, and as subsequently modified.
Appears in 1 contract
Samples: Interconnection Agreement
REPAIR SERVICE RESPONSE. 3.1 AT&T AT&T’s technicians will provide repair service that is at least equal in quality to that provided to AT&T AT&T’s End Users, ; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T AT&T’s End Users. CLEC and AT&T agree to use the severity and priority restoration guidelines on CLEC Onlineset forth in AT&T MMP 94-08-001 dated April 1996, and as subsequently modified.
Appears in 1 contract
Samples: Interconnection Agreement
REPAIR SERVICE RESPONSE. 3.1 AT&T technicians will provide repair service that is at least equal in quality to that provided to AT&T End Users, ; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T End Users. The CLEC and AT&T agree to use the severity and priority restoration guidelines on CLEC Onlineguidelines.
Appears in 1 contract
Samples: Interconnection Agreement