REPAIR SERVICE RESPONSE. 3.1 AT&T ARKANSAS’ technicians will provide repair service that is at least equal in quality to that provided to AT&T ARKANSAS’ customers; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T ARKANSAS’ customers. CLEC and AT&T ARKANSAS agree to use the severity and priority restoration guidelines set forth in AT&T ARKANSAS MMP 00-00-000 dated April 1996, and as subsequently modified.
Appears in 4 contracts
Samples: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
