Repairing faults. 12.1 We will investigate any fault that is reported to us according to our standard procedures for the Service in question (which are available on request). We will use reasonable endeavours to repair any fault that is reported to us and which is directly caused by us or our employees or agents according to our standard procedures for the Service in question.
Appears in 20 contracts
Samples: Your Agreement, Conditions for Communications Services, Your Agreement
Repairing faults. 12.1 11.1 We will investigate any fault that is reported to us according to our standard procedures for the Service in question (which are available on request). We will use reasonable endeavours to repair any fault that is reported to us and which is directly caused by us or our employees or agents according to our standard procedures for the Service in question.
Appears in 4 contracts
Samples: Your Agreement, wavetelbusiness.co.uk, wavetelbusiness.co.uk
Repairing faults. 12.1 10.1. We will investigate any fault that is reported to us according to our standard procedures for the Service in question (which are available on request). We will use all reasonable endeavours to repair any fault that is reported to us and which is directly caused by us or our employees or agents according to our standard procedures for the Service in questionquestion and the Service Level Agreement.
Appears in 3 contracts
Samples: Your Agreement, Your Agreement, Your Agreement
Repairing faults. 12.1 10.1. We will investigate any fault that is reported to us according to our standard procedures for the Service in question (which are available on request). We will use reasonable endeavours to repair any fault that is reported to us and which is directly caused by us or our employees or agents according to our standard procedures for the Service in question.
Appears in 2 contracts
Samples: Supplementary Conditions for Communications Services, Supplementary Conditions for Communications Services
Repairing faults. 12.1 12.1. We will investigate any fault that is reported to us according to our standard procedures for the Service in question (which are available on request). We will use reasonable endeavours to repair any fault that is reported to us and which is directly caused by us or our employees or agents according to our standard procedures for the Service in question.
Appears in 2 contracts
Repairing faults. 12.1 13.1. We will investigate any fault that is reported to us according to our standard procedures for the Service in question (which are available on request). We will use reasonable endeavours to repair any fault that is reported to us and which is directly caused by us or our employees or agents according to our standard procedures for the Service in question.
Appears in 1 contract
Samples: Your Agreement
Repairing faults. 12.1 11.1 We will investigate any fault that is reported to us according to our standard procedures for the Service in question (which are available on request)question. We will use reasonable endeavours to repair any fault that is reported to us and which is directly caused by us or our employees or agents according to our standard procedures for the Service in question.
Appears in 1 contract
Repairing faults. 12.1 14.1. We will investigate any fault that is reported to us according to our standard procedures for the Service in question (which are available on request)question. We will use reasonable endeavours to repair any fault that is reported to us and which is directly caused by us or our employees or agents according to our standard procedures for the Service in questionagents.
Appears in 1 contract
Samples: Your Agreement
