Reporting Consolidation Vendor Sample Clauses

Reporting Consolidation Vendor will initiate reporting consolidation efforts to improve the effectiveness of Standard Reports and the efficiency of the reporting team. From time to time, Vendor will present new reporting formats to Comcast to gain agreement on which reports may be retired as a result of improvements to overall reports formats. These optimization efforts will be done at no additional cost to Comcast. 6.0 QUALITY ASSURANCE 6.1 Quality Program Vendor agrees to maintain dedicated quality assurance staff focused on monitoring the Comcast’s Quality Experience program and ensuring the CSR management teams are adhering to quality guidelines as set #PageNum# COMCAST CONFIDENTIAL forth by Comcast. Vendor quality auditors need to be certified as QA auditors directly through Comcast. Comcast will provide a comprehensive process document outlining expectations and audit criteria for certification requirements for the Vendor quality auditors as described above. For avoidance of doubt, any expenses related to the certification requirements will be Comcast’s responsibility. **** call recording is mandatory and recordings must be archived for **** months. Vendor will join calibration sessions at mutually agreed upon times with Comcast Call Centers and/or Comcast’s 3rd party QA firm upon request. Comcast agrees to require its third parties to sign a Vendor approved non disclosure agreement prior to such sessions. 6.2 Comcast Monitoring Subject to applicable law, remote monitoring capability of recorded and live customer calls shall be made available to Comcast upon request. Vendor will provide for call monitoring a remote access 800# and associated VDNs for all Vendor Locations. Vendor will provide authorized Comcast personnel and/or authorized Comcast service providers [users] access to CRP. Vendor will provide unimpeded password protected access to the remote monitoring system. Vendor should ensure that the remote monitoring provided to Comcast complies with applicable State and Federal law and Comcast will comply with all applicable State and Federal law in its use of the recorded and/or live customer calls. Comcast feedback will be provided in Comcast’s **** framework. Any Comcast feedback resulting from this monitoring will include the date and time of call and the access codes used. 6.3 Interaction Observations Vendor agrees to evaluate CSRs using Comcast quality guidelines. Evaluations will be based on the customer’s experience as measured through the Comcast guidelines. Vendor mu...
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Related to Reporting Consolidation Vendor

  • ROOM CONSOLIDATION Residence assignments shall be consolidated when vacancies occur in any residence facility, to minimize the number of rooms, suites, and/or apartments not at full occupancy. The Student may be required to change residence assignment and move to facilitate room consolidation. Residents in rooms/apartments/suites not at full capacity may be charged additional rent as determined by UCF DHRL.

  • MERGER AND CONSOLIDATION The Company will not consolidate with or merge with or into, or convey, transfer or lease all or substantially all its assets to, any Person, unless:

  • Accounting and Financial Reporting 6.1. The Bank shall maintain separate records and ledger accounts in respect of the Contributions deposited in the Trust Fund account and disbursements made therefrom.

  • REPORTING PROVISIONS Any failure to comply with reporting provisions of the policies shall not affect coverage provided in relation to this request.

  • FINANCIAL STATUS REPORTS (FSRS Except as otherwise provided, for contracts with categorical budgets, Grantee shall submit quarterly FSRs to System Agency by the last business day of the month following the end of each quarter for System Agency review and financial assessment. Grantee shall submit the final FSR no later than forty-five (45) calendar days following the end of the applicable term.

  • Reporting Arrangements The States will report against the agreed milestones during the operation of this Agreement, as set out in Part 4 – Project Milestones, Reporting and Payments.

  • Access to Financial Information Buyer’s representatives shall have access to, and Seller and its Affiliates shall cooperate with Buyer and furnish upon request, all financial and other information relating to the Hotel’s operations to the extent necessary to enable Buyer’s representatives to prepare audited financial statements in conformity with Regulation S-X of the Securities and Exchange Commission (the “SEC”) and other applicable rules and regulations of the SEC and to enable them to prepare a registration statement, report or disclosure statement for filing with the SEC on behalf of Buyer or its Affiliates, whether before or after Closing and regardless of whether such information is included in the Records to be transferred to Buyer hereunder. Seller shall also provide to Buyer’s representative a signed representation letter in form and substance reasonably acceptable to Seller sufficient to enable an independent public accountant to render an opinion on the financial statements related to the Hotel. Buyer will reimburse Seller for costs reasonably incurred by Seller to comply with the requirements of the preceding sentence to the extent that Seller is required to incur costs not in the ordinary course of business for third parties to provide such representation letters. The provisions of this Section shall survive Closing or termination of this Contract.

  • Financial Reporting Requirements The Charter School shall follow the financial requirements of the Charter Schools Section of the Department’s Financial Management for Georgia Local Units of Administration Manual. The Charter School shall submit all information required by the State Accounting Office for inclusion in the State of Georgia Comprehensive Annual Financial Report.

  • Buyer Financial Information If requested by Seller, Buyer shall deliver to Seller (a) within one hundred twenty (120) days after the end of each fiscal year with respect to Buyer, a copy of Buyer’s annual report containing audited consolidated financial statements for such fiscal year, if available, and (b) within sixty (60) days after the end of each of Buyer’s first three fiscal quarters of each fiscal year, a copy of Buyer’s quarterly report containing unaudited consolidated financial statements for each accounting period, if available, prepared in accordance with Generally Accepted Accounting Principles. Buyer shall be deemed to have satisfied such delivery requirement if the applicable report is publicly available on Buyer’s website or on the SEC XXXXX information retrieval system; provided however, that should such statements not be available on a timely basis due to a delay in preparation or certification, such delay shall not be an Event of Default, so long as such statements are provided to Seller upon their completion and filing with the SEC.

  • Seller Financial Information If requested by Buyer, Seller shall deliver to Buyer (a) within one hundred twenty (120) days following the end of each fiscal year, a copy of Seller’s annual report containing unaudited consolidated financial statements for such fiscal year (or audited consolidated financial statements for such fiscal year if otherwise available) and (b) within sixty (60) days after the end of each of its first three fiscal quarters of each fiscal year, a copy of such Party’s quarterly report containing unaudited consolidated financial statements for such fiscal quarter. In all cases the statements shall be for the most recent accounting period and shall be prepared in accordance with Generally Accepted Accounting Principles; provided, however, that should any such statements not be available on a timely basis due to a delay in preparation or certification, such delay shall not be an Event of Default so long as such Party diligently pursues the preparation, certification and delivery of the statements.

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