Reporting Service Levels (RSLs. The following RSLs have been agreed upon between the Parties as of the Effective Date. Such RSLs shall be applicable to Service Provider’s performance of Services for such Process beginning with the first full calendar month following the [***]* for such Process unless otherwise agreed. [***]* Any requests for additional RSLs following Effective Date shall be subject to Change Control Management.
Appears in 2 contracts
Samples: Master Services Agreement (Exult Inc), Master Services Agreement (Exult Inc)
Reporting Service Levels (RSLs. The following RSLs have been agreed upon between the Parties as of the Effective Date. Such RSLs shall be applicable to Service Provider’s performance of Services for such Process beginning with the first full calendar month following the [***]* for such Process unless otherwise agreed. [***]* Any requests for additional RSLs following Effective Date shall be subject to Change Control Schedule B—Service Levels Final 2 of 18 April 23, 2003 Management.
Appears in 1 contract
Reporting Service Levels (RSLs. The following RSLs have been agreed upon between the Parties as of the Effective Date. Such RSLs shall be applicable to Service Provider’s performance of Services for such Process beginning with the first full calendar month following the [***]* for such Process unless otherwise agreed. [***]* Any requests for additional RSLs following Effective Date shall be subject to Change Control Management.. Schedule B – Service Levels Final 2 of 18 April 23, 2003
Appears in 1 contract