Reporting Service Levels (RSLs. The following RSLs have been agreed upon between the Parties as of the Effective Date. Such RSLs shall be applicable to Service Provider’s performance of Services for such Process beginning with the first full calendar month following the [***]* for such Process unless otherwise agreed. [***]* Any requests for additional RSLs following Effective Date shall be subject to Change Control Management.
Appears in 2 contracts
Samples: Service Agreement (Exult Inc), Service Agreement (Exult Inc)
Reporting Service Levels (RSLs. The following RSLs have been agreed upon between the Parties as of the Effective Date. Such RSLs shall be applicable to Service Provider’s performance of Services for such Process beginning with the first full calendar month following the [***]* for such Process unless otherwise agreed. [***]* Any requests for additional RSLs following Effective Date shall be subject to Change Control Schedule B—Service Levels Final 2 of 18 April 23, 2003 Proprietary and Confidential BMO / Exult Management.
Appears in 1 contract
Samples: Service Agreement (Exult Inc)
Reporting Service Levels (RSLs. The following RSLs have been agreed upon between the Parties as of the Effective Date. Such RSLs shall be applicable to Service Provider’s performance of Services for such Process beginning with the first full calendar month following the [***]* for such Process unless otherwise agreed. [***]* Any requests for additional RSLs following Effective Date shall be subject to Change Control Management.. Schedule B – Service Levels Final 2 of 18 April 23, 2003 Proprietary and Confidential BMO / Exult
Appears in 1 contract
Samples: Service Agreement (Exult Inc)
