Reporting Services. LTCG will furnish monthly reports to Servicer on or before the tenth (10th) business day of each calendar month with respect to the services provided during the preceding calendar month. All other reports and services will be provided as indicated. 1. Monthly “Claims” reports, which will at minimum show, claims paid during that month, and claims decisions pending as well as: i. Service Type by Vendor ii. Claim-Acknowledgement Turnaround Time iii. Claims Paid by Process Time Detail iv. Payments by Age and Service Type v. Claims Paid vi. New Request for Benefit Eligibility and Total Claimants vii. Claims-Paid Activity Report 2. Monthly “Customer Service” reports, showing as follows: i. Customer Service Request Summary ii. Customer Service Performance iii. Attachment F Performance Standards Results 3. Monthly “Administrative Fees” reports, showing as follows: i. Claims TPA Report 4. LTCG will cause the Bank, used by it for Accounts relating to this Agreement, to forward Servicer a copy of any monthly, quarterly, or annual statement of account the Bank furnishes to the LTCG.
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Samples: Service Agreement (Allianz Life of Ny Variable Account C), Service Agreement (Allianz Life of Ny Variable Account C), Service Agreement (Allianz Life of Ny Variable Account C)