Required Data. If access to all Required Data is unavailable or not provided by the CUSTOMER, QUMU Customer Support may be severely limited in the level of support that can be provided, hindering the QUMU Customer Support team’s ability to provide a Workaround or Solution the reported issue in the Support Request. QUMU may at its own discretion close any open Support Requests if a customer refuses to provide the Required Data needed to resolve the reported issue.
Appears in 3 contracts
Samples: Qumu Cloud Platform Service Agreement, Agreement for the Provision of the Qumu Cloud Platform Service, Customer Support Agreement
