Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California (Plan Home, in the Resources folder, Contract Reporting Compliance subfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time. (a) Enrollee customer service reports including phone demand and responsiveness, first call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution; (b) Use of Plan website; (c) Enrollment reports; and (d) Premiums collected.
Appears in 6 contracts
Samples: Qualified Dental Plan Issuer Contract, Qualified Dental Plan Issuer Contract, Qualified Dental Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractorcontractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California (Plan HomeHub page, in the PMD Resources folderlibrary, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(and d) Premiums collected.
Appears in 4 contracts
Samples: Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractorcontractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California (Plan Home, in the Resources folder, Contract Reporting Compliance subfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(and d) Premiums collected.
Appears in 4 contracts
Samples: Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors Contractor’s extranet website provided by Covered California (Plan HomeCarrier Management (External) page, in the Resources folderPMD Resources, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(d) Premiums collected.
Appears in 4 contracts
Samples: Covered California Qualified Dental Plan Issuer Contract, Covered California Qualified Dental Plan Issuer Contract, Covered California Qualified Dental Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractorcontractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors Contractor’s extranet website provided by Covered California (Plan HomeCarrier Management (External) page, in the Resources folderPMD Resources, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(and d) Premiums collected.
Appears in 4 contracts
Samples: Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California (Plan Home, in the Resources folder, Contract Reporting Compliance subfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID identification card distribution;
(b) Use of Plan website;; and
(c) Enrollment reports; and
(d) Premiums collected.
Appears in 4 contracts
Samples: Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractorcontractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors Contractor’s extranet website provided by Covered California (Plan HomeCarrier Management (External) page, in the Resources folderPMD Resources, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(and d) Premiums collected.
Appears in 3 contracts
Samples: Qualified Health Plan Issuer Contract, Covered California Qualified Health Plan Issuer Contract, Covered California Qualified Health Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California (Plan HomeHub page, in the PMD Resources folderlibrary, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(d) Premiums collected.
Appears in 3 contracts
Samples: Qualified Dental Plan Issuer Contract, Qualified Dental Plan Issuer Contract, Qualified Dental Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractorcontractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California (Plan HomeCarrier Management (External) page, in the Resources folderPMD Resources, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(and d) Premiums collected.
Appears in 2 contracts
Samples: Covered California Qualified Health Plan Issuer Contract, Covered California Qualified Health Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California (Plan HomeHub page, in the PMD Resources folderlibrary, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID identification card distribution;
(b) Use of Plan website;; and
(c) Enrollment reports; and
(d) Premiums collected.
Appears in 1 contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors Contractor’s extranet website provided by Covered California (Plan HomeCarrier Management (External) page, in the Resources folderPMD Resources, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(d) Premiums collected.
Appears in 1 contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractorcontractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California (Plan HomeHubCarrier Management (External) page, in the Resources folderPMD Resourceslibrary, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(and d) Premiums collected.
Appears in 1 contract
Samples: Covered California Qualified Health Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractorcontractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors ContractorsContractor’s extranet website provided by Covered California (Plan HomeCarrier Management (External) page, in the Resources folderPMD Resources, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(and d) Premiums collected.
Appears in 1 contract
Samples: Covered California Qualified Health Plan Issuer Contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractorcontractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California (Plan HomeHub page, in the PMD Resources folderlibrary, Contract Reporting Compliance subfolderfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.time as specified by Covered California:
(a) Enrollee customer service reports including phone demand and responsiveness, first initial call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(d) Premiums collected.
Appears in 1 contract
Required Reports. Contractor shall submit required reports as defined in this contract. For the Contractor’s convenience, all required reports are listed in the “Contract Reporting Requirements” table posted on the Contractors extranet website provided by Covered California the Exchange (Plan Home, ,in the Resources folder, Contract Reporting Compliance subfolder). Upon request, Contractor shall submit standard reports as described below in a mutually agreed upon manner and time.
(a) Enrollee customer service reports including phone demand and responsiveness, first call resolution, response to written correspondence, and number/accuracy/timeliness of ID card distribution;
(b) Use of Plan website;
(c) Enrollment reports; and
(d) Premiums collected.
Appears in 1 contract