Common use of Resident Safety, Protection from Harm Clause in Contracts

Resident Safety, Protection from Harm. 1. The City shall provide a safe and humane environment for all residents and shall protect residents from neglect and abuse. The City shall maintain a policy of “zero-tolerance” for neglect and abuse (including verbal, mental, sexual, or physical abuse), whether from other residents or from staff, and shall strive to ensure that residents are free from neglect and abuse. 2. The City shall ensure that residents receive all protections, services and supports from trained staff. The City shall provide adequate ongoing competency-based training to staff on recognizing and reporting potential signs and symptoms of abuse and/or neglect, and on the prevention of abuse and neglect of residents by staff. Such training shall include providing staff with an explanation of the definitions of resident abuse and neglect, explaining to staff that abuse and neglect are prohibited, explaining to staff the requirement to report any suspected abuse or neglect, and advising staff of the potential consequences if they commit abuse or neglect or fail to report witnessed or suspected abuse or neglect. 3. Before permitting any staff person to work with residents, the City shall investigate the criminal history (wherever legally permissible) and other relevant background factors regarding that staff person, whether full-time, part-time, temporary, or permanent, including regularly- scheduled volunteer staff with direct resident contact. The City shall screen and take appropriate action to protect residents if the investigation indicates that the person would pose a risk of harm to the residents. 4.a. All resident incidents and injuries shall be accurately documented. Documentation of each injury shall be kept in the resident’s file and in a central location, and all incidents and injuries shall be entered into a central database, which is capable of capturing the following information: the type of incident, the time the incident occurred, the location of the incident, the resident(s) and/or staff involved in the incident, and the nature and severity of the injury, if any.