Common use of Resolving Errors or Problems Clause in Contracts

Resolving Errors or Problems. If you think your deposit Account statement is wrong or if you need more information about a transfer listed on the statement, contact us by telephone at 0-000-000-0000 or write us at Old National Bank, P.O. Box 419, Evansville, Indiana 47703-9990 as soon as you can. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared. When you contact us, our representative will need to know the following information: • your name and Account number; • a description of the error or the transfer you are unsure about, and an explanation of why you believe it is an error or why you need more information; and • the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) Business Days. We will determine whether an error occurred within ten (10) Business Days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (or 90 days if related to new Accounts, point- or-sale or foreign-initiated transactions) to investigate your complaint or question. If we decide to do this, we will credit your Account within ten (10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not credit your Account. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was no error we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Resolving Errors or Problems. If you think your deposit Account believe that a statement or receipt is wrong incorrect or if you need more information about a transfer listed on the statementstatement or receipt, contact us by telephone at 0-000-000-0000 or write us at Old National Bank, P.O. Box 419, Evansville, Indiana 47703-9990 as soon as you canpossible. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appearedappeared is sent to you. When you contact us, our representative We will need to know the following information: • your ▪ Your name and Account number; • a ▪ A description of the error or the transfer about which you are unsure aboutunsure, and an explanation of why you believe it is an error or why you need more informationinformation is needed; and • the ▪ The dollar amount of the suspected error. If you tell notify us orallyverbally or by electronic communications, we may require that you send us your complaint or question in writing within ten (10) Business Daysbusiness days. We will determine whether an error occurred inform you of the results of our investigation within ten (10) Business Days business days (20 business days if the transfer involved a new account; i.e., account opened for 30 days or less) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) 45 days (or 90 days if related to the transfer involved a new Accounts, point- or-sale account or a foreign-initiated transactionstransfer) to investigate your the complaint or question. If we decide to do this, we will credit your Account account within ten (10) Business Days for business days (20 business days if the transfer involved a new account) with the amount you think believe is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your the complaint or question in writing and we do not receive it within ten (10) Business Daysbusiness days, we may not credit your Account. We will tell you the results within three (3) Business Days after completing our investigationaccount. If we decide that there was no error error, we will send you a written explanationexplanation within three (3) business days after we finish our investigation. You may ask for request copies of the documents that we used in our investigation.

Resolving Errors or Problems. If you think your deposit Account statement is wrong or if you need more information about a transfer listed on the statement, please contact us by telephone phone at 0-000-000-0000 0000, e-mail us at xxxxxxxxxxxxxx@xxxxxx.xxx, or write to us directly at Old National BankSchool Employees Lorain County Credit Union, P.O. Box 419Inc., Evansville000 Xxxxxxxx Xxxx, Indiana 47703-9990 Elyria, Ohio 44035 as soon as you can. We must hear from you no later than sixty (60) 60 days after we sent the FIRST statement (by U.S. Mail or E-Statements) on which the problem or error appeared. When you contact us, our representative will need to know the following information: • your Your name and Account account number; • a A description of the error or the transfer you are unsure about, and an explanation of why you believe it is an error or why you need more information; and • the The dollar amount of the suspected error. • If you tell us orallyorally [or by electronic communication], we may require that you send us your complaint or question in writing within ten (10) Business Daysbusiness days. We will determine whether an error occurred tell you the results of our investigation within ten (10) Business Days business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) 45 days (or 90 days if related to new Accounts, point- or-sale or foreign-initiated transactions) to investigate your complaint or question. If we decide to do this, we will credit your Account account within ten (10) Business Days business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) Business Daysbusiness days, we may not credit your Account. We will tell you the results within three (3) Business Days after completing our investigationaccount. If we decide that there was no error not an error, we will send you a written explanationexplanation within three business days after we finish our investigation. You may ask for copies of the documents that we used in our investigation.

Resolving Errors or Problems. If you think your deposit Account statement is wrong or if you need more information about a transfer listed on the statement, contact us by telephone at 01-800- 000-0000000, contact us electronically by sending a secure e-0000 mail message through our secure messaging system, or write us at Old National BankFirst Midwest Bank Customer Care, P.O. Box 4190000 Xxxx Xxxxx Xxxxxxxxx, EvansvilleXxxxxx, Indiana 47703-9990 Xxxxxxxx 00000, as soon as you can. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared. When you contact us, our representative will need to know the following information: •  your name and Account number; •  a description of the error or the transfer you are unsure about, and an explanation of why you believe it is an error or why you need more information; and •  the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) Business Days. We will determine whether an error occurred within ten (10) Business Days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (or 90 days if related to new Accounts, point- or-sale or foreign-initiated transactions) to investigate your complaint or question. If we decide to do this, this we will credit your Account within ten (10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not credit your Account. For errors involving new Accounts, point-of-sale or transfers initiated outside the United States, we may take up to ninety (90) days to investigate your complaint or question. For a new Account, we may take up to twenty (20) Business Days to credit your Account for the amount you think is in error. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was no error we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

Resolving Errors or Problems. If In Case of Errors or Questions about Your Electronic Transfers, telephone us at 0-000-000-0000, contact us electronically by sending a message through the Bank’s electronic message center made available in the Service, or write us at Popular Community Bank X.X. Xxx 0000 Xxxxx Xxxxx, XX 00000. Notify us as soon as you can, if you think your deposit Account statement or receipt is wrong or if you need more information about a transfer listed on the statement, contact us by telephone at 0-000-000-0000 statement or write us at Old National Bank, P.O. Box 419, Evansville, Indiana 47703-9990 as soon as you canreceipt. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared. When you contact us, our representative will need to know the following information: • Tell us your name and Account number; • a description of number (if any). Describe the error or the transfer you are unsure about, and an explanation of explain as clearly as you can why you believe it is an error or why you need more information; and • . Tell us the dollar amount of the suspected error. If you tell us orally, orally we may require that you send us your complaint or question in writing within ten (10) Business Days. (Personal Accounts Only) We will determine whether an error occurred within ten (10) Business Days (20 Business Days if the transfer involved a new Account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days (or 90 days if related to the transfer involved a new Accounts, point- or-sale or foreign-initiated transactionsAccount) to investigate your complaint or question. If we decide to do this, we will provisionally credit your Account within ten (10) Business Days (20 Business Days if the transfer involved a new Account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) Business Days, we may not provisionally credit your Account. Your Account is considered new for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this Account is opened. We will tell you the results within three (3) Business Days after completing our investigation. If we decide that there was no error error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.