Resolving Errors or Problems. a. If you think your deposit Account statement is wrong or if you need more information about a transfer listed on the statement, contact us by any of the methods listed in Section V.A.2 (Contacting Us; Customer Service) as soon as you can. b. If you think there is an error on your loan Account statement, please refer to your Account Agreement for the procedures to notify us. c. Please note that if you do not notify us in writing and in accordance with the procedures set forth in your Account Agreement, we may not be required to investigate any potential errors or provide provisional credit to your Account.
Appears in 2 contracts
Samples: Digital Banking Agreement, Digital Banking Agreement
Resolving Errors or Problems. a. If you think your deposit Account statement is wrong or if you need more information about a transfer listed on the statement, contact us by any of the methods listed in Section V.A.2 (Contacting Us; Customer Service) as soon as you can.
b. If you think there is an error on your loan Account statement, please refer to your Account Agreement for the procedures to notify for notifying us.
c. Please note that if you do not notify us in writing and in accordance with the procedures set forth in your Account Agreement, we may not be required to investigate any potential errors or provide provisional credit to your Account.
Appears in 2 contracts
Samples: Digital Banking Agreement, Digital Banking Agreement