Common use of Response Services/Time Clause in Contracts

Response Services/Time. 8.6.1 During the Warranty Period, Seller's technical assistance service ("TAS") department shall provide reasonable assistance in the investigation and resolution of service-affecting warranty Defects and/or Deficiencies. If such assistance is requested by Buyer, Buyer agrees to follow Seller's standard policies and procedures related to such TAS services as set forth in Annex 4, "Seller Warranty Services." The Hardware Warranty Period shall include TAS only to the extent that any TAS services provided under the Switch warranty also apply to Hardware operating in conjunction with the applicable Switch. For routine warranty service situations, Seller shall ship replacement or repaired Hardware (or components thereof) within thirty (30) days of receipt of the defective Hardware (or components thereof) from Buyer.

Appears in 2 contracts

Samples: Supply Agreement (Ipcs Equipment Inc), Supply Agreement (Ipcs Equipment Inc)

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Response Services/Time. 8.6.1 7.3.1 During the Warranty Period, Seller's technical assistance service ("TAS") department shall provide reasonable assistance in the investigation and resolution of service-affecting warranty Defects and/or Deficienciesservice affection problems. If such assistance assitance is requested by BuyerXxxxx, Buyer Xxxxx agrees to follow Seller's standard policies and procedures related to such TAS services as set forth in Annex 45, "Seller Warranty Services." The Hardware Warranty Period shall include TAS only to the extent that any TAS services provided under the Switch warranty also apply to Hardware operating in conjunction conjuction with the applicable Switch. For routine warranty service situations, Seller shall ship replacement or repaired Hardware (or components thereof) within thirty (30) days of receipt of the defective Hardware (or components thereof) from Buyer.

Appears in 2 contracts

Samples: Supply Agreement (Dutchess County Cellular Telephone Co Inc), Supply Agreement (Dobson Communications Corp)

Response Services/Time. 8.6.1 8.5.1 During the Warranty Period, Seller's technical assistance service ("TAS") department shall provide reasonable assistance in the investigation and resolution of service-affecting warranty Defects and/or Deficiencies. If such assistance is requested by Buyer, Buyer agrees to follow Seller's standard policies and procedures related to such TAS services as set forth in Annex 4, "Seller Warranty Services." The Hardware Warranty Period shall include TAS only to the extent that any TAS services provided under the Switch warranty also apply to Hardware operating in conjunction with the applicable Switch. For routine warranty service situations, Seller shall ship replacement or repaired Hardware (or components thereof) within thirty (30) days of receipt of the defective Hardware (or components thereof) from Buyer.

Appears in 1 contract

Samples: Additional Affiliate Agreement (Alamosa PCS Holdings Inc)

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Response Services/Time. 8.6.1 8.5.1 During the Warranty Period, Seller's technical assistance service ("TAS") department shall provide reasonable assistance in the investigation and resolution of service-affecting warranty Defects and/or Deficiencies. If such assistance is requested by Buyer, Buyer agrees to follow Seller's standard policies and procedures related to such TAS services as set forth in Annex 4, "Seller Warranty Services." The Hardware Warranty Period shall include TAS only to the extent that any TAS services provided under the Switch warranty also apply to Hardware operating in conjunction with the applicable Switch. For routine warranty service situations, Seller shall ship replacement or repaired Hardware (or components thereof) within thirty (30) days [TEXT OMITTED-CONFIDENTIAL TREATMENT REQUESTED] of receipt of the defective Hardware (or components thereof) from Buyer.

Appears in 1 contract

Samples: Additional Affiliate Agreement (Alamosa PCS Holdings Inc)

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