Returns and Over or Refused Product. All refused product must be reported to Shipper for disposition by telephone or e-mail. Shipper will continue to escalate means of communication in a reasonable manner through Xxxxxxx’s appropriate operations contacts. Shipper will provide written instructions for disposition of the product, including an authorization number, by e-mail or other means. Xxxxxx must follow the disposition instructions. If Xxxxxx encounters problems returning the product as instructed, Xxxxxx must advise Shipper so that alternate arrangements can be made. Broker will be liable for any unauthorized diversion or destruction of the product. If Shipper instructs Broker to take the product to a food bank or other donation centers, Shipper will specify destination and contact. Broker must strictly follow the disposition instructions to deliver the refused product to that particular food bank / donation center and must obtain a signed delivery receipt, which delivery for purposes of determining charges shall be deemed a diversion of route or change in address. Xxxxxx is responsible for recording and retaining all authorization numbers (return authorizations and authorizations to dump or destroy) given by Xxxxxxx. Returns must be authorized by Shipper, or freight charges will not be paid. When returning product to Shipper, Broker will: • Maintain the identity and integrity of each individual return authorization (RA). If Xxxxxx takes possession of return product that is already stretch wrapped, it will not break down the pallet. When possible, Broker will stretch wrap product for different RA’s separately, with the RA number attached on the pallet, segregated enough so that it can be recognized as a distinct lot or product type associated with each respective RA number; • Return RA’s only to the location specified on the RA; • Attach the correct RA number on each stretch wrapped pallet of product, and attach the RA or attach a xxxxxxx Xxxx of Lading with the corresponding RA number noted; • Obtain the stamp/signature of Shipper’s receiving facility; • Return product as soon as practical within Broker’s schedule, and in any event, within six business days from the date of the return authorization, or if they were not the original Broker, within six business days of receiving the product; • Failure to return the product within six business days will result in Broker’s liability for the shipment. Broker will not be responsible for code dates, as long as it returns the product to Shipper ...
