Review of Policies and Procedures. 12 CITY reserves the right to conduct audits of CONTRACTOR’s billing 13 operations to ensure that CONTRACTOR is in compliance with written policies 14 and procedures to maintain customer information confidentiality and to detect, 15 prevent and mitigate identity theft. CONTRACTOR shall cooperate with CITY in 16 connection therewith. Such audits shall be at no cost to CITY other than labor 17 costs for CITY staff.
Appears in 1 contract
Samples: Service Agreement
Review of Policies and Procedures. 12 6 CITY reserves the right to conduct audits of CONTRACTOR’s billing 13 Large 7 Item Billing Services operations pursuant to this Agreement to ensure that 8 CONTRACTOR is in compliance with written policies 14 and procedures to maintain 9 customer information confidentiality and to detect, 15 prevent and mitigate identity 10 theft. CONTRACTOR shall cooperate with CITY in 16 connection therewith. Such 11 audits shall be at no cost to CITY other than labor 17 costs for CITY staff.
Appears in 1 contract
Samples: Definitions Agreement
Review of Policies and Procedures. 12 14 CITY reserves the right to conduct audits of CONTRACTOR’s billing 13 Large Item 15 Billing Services operations pursuant to this Agreement to ensure that 16 CONTRACTOR is in compliance with written policies 14 and procedures to maintain 17 customer information confidentiality and to detect, 15 prevent and mitigate identity 18 theft. CONTRACTOR shall cooperate with CITY in 16 connection therewith. Such 19 audits shall be at no cost to CITY other than labor 17 costs for CITY staff.
Appears in 1 contract
Samples: Service Agreement
Review of Policies and Procedures. 12 9 CITY reserves the right to conduct audits of CONTRACTOR’s billing 13 10 operations to ensure that CONTRACTOR is in compliance with written policies 14 and 11 procedures to maintain customer information confidentiality and to detect, 15 prevent 12 and mitigate identity theft. CONTRACTOR shall cooperate with CITY in 16 connection 13 therewith. Such audits shall be at no cost to CITY other than labor 17 costs for CITY 14 staff.
Appears in 1 contract
Samples: Service Agreement