RTO PROTECTION. 2.1. In case You are availing the RTO Protection as a service from Razorpay for a consideration, You shall be entitled to claim reimbursement for, the return shipping fees incurred by You on such orders which have been returned to You (“ RTO Protection ”) provided that each of the following conditions are met: (a) You have switched on/accepted the Magic Intelligence (means the proprietary technology solution developed by Razorpay which inter alia analyses, identifies orders placed by customers that may potentially result into ‘return to origin') feature at all times on Your dashboard. (b) The return of such orders have been solely due to the Magic Intelligence feature failing to detect/identify such ‘return to origin' order. It is however clarified that any return shipping fees incurred by You on exchange/product return/product refusal after delivery, by customers shall not be covered under RTO Protection. (c) The orders for which RTO Protection is claimed are not pre-paid orders. 2.2. You agree that Xxxxxxxx shall be liable to provide reimbursement to You under RTO Protection only upon submission of return shipping invoice/documents as validated by Xxxxxxxx. 2.3. You shall, at the end of every month, raise an invoice for claiming reimbursements under the RTO Protection, which shall be discharged by Razorpay within a period of 30 (thirty) days from the date of the invoice, provided all the conditions specified under Clauses 2.1 & 2.2 above are fulfilled to the satisfaction of Razorpay.
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Samples: General Terms of Use, General Terms of Use, General Terms of Use
RTO PROTECTION. 2.1. In case You are availing the RTO Protection as a service from Razorpay for a consideration, You shall be entitled to claim reimbursement for, the return shipping fees incurred by You on such orders which have been returned to You (“ RTO Protection ”) provided that each of the following conditions are met:
(a) You have switched on/accepted the Magic Intelligence (means the proprietary technology solution developed by Razorpay which inter alia analyses, identifies orders placed by customers that may potentially result into ‘return to origin'’) feature at all times on Your dashboard.
(b) The return of such orders have been solely due to the Magic Intelligence feature failing to detect/identify such ‘return to origin' ’ order. It is however clarified that any return shipping fees incurred by You on exchange/product return/product refusal after delivery, by customers shall not be covered under RTO Protection.
(c) The orders for which RTO Protection is claimed are not pre-paid orders.
2.2. You agree that Xxxxxxxx shall be liable to provide reimbursement to You under RTO Protection only upon submission of return shipping invoice/documents as validated by Xxxxxxxx.
2.3. You shall, at the end of every month, raise an invoice for claiming reimbursements under the RTO Protection, which shall be discharged by Razorpay within a period of 30 (thirty) days from the date of the invoice, provided all the conditions specified under Clauses 2.1 & 2.2 above are fulfilled to the satisfaction of Razorpay.
Appears in 1 contract
Samples: General Terms of Use
RTO PROTECTION. 2.1. In case You are availing the RTO Protection as a service from Razorpay for a consideration, You shall be entitled to claim reimbursement for, the return shipping fees incurred by You on such orders which have been returned to You (“ “RTO Protection Protection”) provided that each of the following conditions are met:
(a) You have switched on/accepted the Magic Intelligence (means the proprietary technology solution developed by Razorpay which inter alia analyses, identifies orders placed by customers that may potentially result into ‘return to origin') feature at all times on Your dashboard.
(b) The return of such orders have been solely due to the Magic Intelligence feature failing to detect/identify such ‘return to origin' order. It is however clarified that any return shipping fees incurred by You on exchange/product return/product refusal after delivery, by customers shall not be covered under RTO Protection.
(c) The orders for which RTO Protection is claimed are not pre-paid orders.
2.2. You agree that Xxxxxxxx Razorpay shall be liable to provide reimbursement to You under RTO Protection only upon submission of return shipping invoice/documents as validated by XxxxxxxxRazorpay.
2.3. You shall, at the end of every month, raise an invoice for claiming reimbursements under the RTO Protection, which shall be discharged by Razorpay within a period of 30 (thirty) days from the date of the invoice, provided all the conditions specified under Clauses 2.1 & and 2.2 above are fulfilled to the satisfaction of Razorpay.
Appears in 1 contract
Samples: General Terms and Conditions
RTO PROTECTION. 2.1. In case You are availing the RTO Protection as a service from Razorpay for a consideration, You shall be entitled to claim reimbursement for, the return shipping fees incurred by You on such orders which have been returned to You (“ RTO Protection ”) provided that each of the following conditions are met:
(a) You have switched on/accepted the Magic Intelligence (means the proprietary technology solution developed by Razorpay which inter alia analyses, identifies orders placed by customers that may potentially result into ‘return to origin') feature at all times on Your dashboard.
(b) The return of such orders have been solely due to the Magic Intelligence feature failing to detect/identify such ‘return to origin' order. It is however clarified that any return shipping fees incurred by You on exchange/product return/product refusal after delivery, by customers shall not be covered under RTO Protection.
(c) The orders for which RTO Protection is claimed are not pre-paid orders.
2.2. You agree that Xxxxxxxx Razorpay shall be liable to provide reimbursement to You under RTO Protection only upon submission of return shipping invoice/documents as validated by XxxxxxxxRazorpay.
2.3. You shall, at the end of every month, raise an invoice for claiming reimbursements under the RTO Protection, which shall be discharged by Razorpay within a period of 30 (thirty) days from the date of the invoice, provided all the conditions specified under Clauses 2.1 & 2.2 above are fulfilled to the satisfaction of Razorpay.
Appears in 1 contract
Samples: General Terms of Use