Scheduled Service Time. The Service is provided on a resilient platform enabling GBG to offer a high level of service which is scheduled to be available 24 hours per day, 7 days per week, 365 days per year. The Service has a target of 98.5% availability within any calendar month. This target excludes all periods of Planned Maintenance or any emergency maintenance or updates. GBG will always try to meet and exceed this monthly target availability. However, the Client accepts, that GBG may not always be able to do so and that this level of availability is only intended to be a target level.
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Samples: Services Agreement, www.gbgplc.com, Web Services Agreement
Scheduled Service Time. The Service is provided on a resilient platform enabling GBG GB Group to offer a high level of service which is scheduled to be available 24 hours per day, 7 days per week, and 365 days per year. The Service has a target of 98.5% availability within any calendar month. This target excludes all periods of Planned Maintenance or any emergency maintenance or updates. GBG Whilst GB Group will always try make all reasonable efforts to meet and exceed this monthly target availability. However, the Client accepts, that GBG may not always be able GB Group accepts no liability whatsoever for any failure to do so and that meet this level of availability is only intended to be a target leveltarget.
Appears in 1 contract
Samples: Web Services Agreement
Scheduled Service Time. The Service is provided on a resilient platform enabling GBG to offer a high level of service which is scheduled to be available 24 hours per day, 7 days per week, 365 days per year. The Service has a target of 98.5% availability within any calendar month. This target excludes all periods of Planned Maintenance or any emergency maintenance or updates. GBG will always try to meet and exceed this monthly target availability. However, the Client Reseller accepts, that GBG may not always be able to do so and that this level of availability is only intended to be a target level.
Appears in 1 contract
Samples: www.loqate.com
Scheduled Service Time. The Service is provided on a resilient platform enabling GBG to offer a high level of service which is scheduled to be available 24 hours per day, 7 days per week, 365 days per year. The Service has a target of 98.5% availability within any calendar month. This target excludes all periods of Planned Maintenance or any emergency maintenance or updates. GBG will always try use reasonable endeavours to meet and exceed this monthly target availability. However, the Client accepts, that GBG may not always be able to do so and that this level of availability is only intended to be a target level.
Appears in 1 contract
Samples: Services Agreement