Scheduling Downtime. If Provider does not notify Customer about Scheduled Downtime before the Maintenance Notification Time, that period of unavailability will not qualify as Scheduled Downtime and will count as Downtime Minutes. Provider may notify Customer about Scheduled Downtime by electronic means, including by email, on the Cloud Service, or on Provider’s website.
Appears in 7 contracts
Samples: Cloud Service Agreement, Cloud Service Agreement, Service Level Agreement
Scheduling Downtime. If Provider does not notify Customer about Scheduled Downtime before the Maintenance Notification Time, that period of unavailability will not qualify as Scheduled Downtime and will count as Downtime Minutes. Provider may notify Customer about Scheduled Downtime by electronic means, including by email, on the Cloud Service, or on Provider’s 's website.
Appears in 1 contract
Samples: Cloud Service Agreement