Common use of Self-Audit Clause in Contracts

Self-Audit. The Supplier shall complete a Self-Audit in respect of each Contract Year as soon as is reasonably practicable following the end of such Contract Year and, in any event, within two (2) calendar Months following the end of the such Contract Year. The Supplier shall provide the Authority with a completed Self-Audit Certificate in respect of each Self-Audit carried out pursuant to Clause 6.11. Each such Self-Audit Certificate shall be completed by the Supplier’s head or chief internal auditor or external auditor and shall be provided to the Authority no later than two (2) Months after the end of the relevant Contract Year. Where the Authority is not reasonably satisfied, following receipt of a Self-Audit certificate pursuant to Clause 6.12, that the Supplier is carrying out the Customer Administration Services in accordance with the terms of this Framework Agreement it may require the Supplier to carry out Self-Audit of all Customers which were Contracted Customers at the end of the relevant Contract Year. The Supplier shall provide the Authority with a completed Self-Audit Certificate in respect of each Self-Audit carried out pursuant to Clause 6.13. Each Self-Audit Certificate shall be completed by the Supplier’s head or chief internal auditor or external auditor and shall be provided to the Authority no later than one (1) Month following such request. Where the Authority is not reasonably satisfied, following receipt of a Self-Audit certificate pursuant to Clause 6.14, that the Supplier is carrying out the Customer Administration Services in accordance with the terms of this Framework Agreement it may require the Supplier to prepare an action plan (“Self-Audit Action Plan”), for Approval, setting out how the Supplier will remedy, as soon as is reasonably practicable, the failings in processes and procedures indicated by the relevant Self-Audit. The Supplier shall adhere to, implement and perform the terms of any Approved Self-Audit Action Plan. Where the Self-Audit Action Plan is not Approved by the Authority, acting reasonably, or is not adhered to, implemented or performed by the Supplier, the Authority may terminate this Framework Agreement by notice in writing to the Supplier pursuant to Clause 14.18.