Common use of Service Area Clause in Contracts

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Zandt Brazoria Xxxxxxx Xxxxxxxx Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Zandt Brazoria Xxxxxxx Xxxxxxxx Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxx Coke Galveston Xxxxx Xxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Xxxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll toll-free telephone number on the back of Your ID identification card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. Service Area Sample The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Sample Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Zandt Brazoria Xxxxxxx Xxxxxxxx Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxxx MAP0511 26 Customer Inquiries You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.. How to File a Complaint with the HMO

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Throckmorton Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Zandt Brazoria Xxxxxxx Xxxxxxxx Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Erath Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Angelina Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Concho Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Baylor Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxx Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Deaf Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Bowie Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Van Zandt Brazoria Xxxxxxx Xxxxxxxx Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Erath Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx San Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Xxxxxx Cherokee Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxx Coke Galveston Xxxxx Xxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Xxxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Zandt Brazoria Xxxxxxx Xxxxxxxx Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxx Coke Galveston Xxxxx Xxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Xxxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Angelina Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Concho Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Baylor Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxx Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Deaf Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Bowie Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Van Zandt Brazoria Xxxxxxx Xxxxxxxx Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Erath Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx San Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Cherokee Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxx Coke Galveston Xxxxx Xxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Xxxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll toll-free telephone number on the back of Your ID identification card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Angelina Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Concho Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Throckmorton Bandera Xxxxxxxx Crockett Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Baylor Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxx Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Deaf Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Bowie Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Van Zandt Brazoria Xxxxxxx Xxxxxxxx Hemphill Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Erath Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx San Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Cherokee Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxx Coke Galveston Xxxxx Xxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Xxxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll toll-free telephone number on the back of Your ID identification card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Angelina Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Concho Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Throckmorton Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Baylor Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxx Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Deaf Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Bowie Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Van Zandt Brazoria Xxxxxxx Xxxxxxxx Hemphill Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Erath Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx San Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Cherokee Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxx Coke Galveston Xxxxx Xxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Xxxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Angelina Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Concho Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Baylor Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxx Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Deaf Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Bowie Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Van Zandt Brazoria Xxxxxxx Xxxxxxxx Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Erath Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx San Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Cherokee Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxx Coke Galveston Xxxxx Xxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Xxxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. TX-G-H-NCC-COC-21 21 Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Angelina Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Concho Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Baylor Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxx Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Deaf Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Bowie Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Van Zandt Brazoria Xxxxxxx Xxxxxxxx Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Erath Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx San Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Cherokee Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Coke Xxxxxxx Xxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxxxx Xxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll toll-free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. TX-G-H-NCC-COC-21 21 Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Angelina Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Concho Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Throckmorton Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Baylor Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxx Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Deaf Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Bowie Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Van Zandt Brazoria Xxxxxxx Xxxxxxxx Hemphill Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Erath Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx San Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Cherokee Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Coke Xxxxxxx Xxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxxxx Xxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll toll-free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.

Service Area. The Service Area covered by this Certificate includes the 254 counties on the map below and listed on the next page. Xxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxx Xxxxxxx Xxxxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxxxx Deaf Xxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxxx Xxxx Xxxxxxxxxxxxx Childress Xxxxxxxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxxx Wilbarger Wichita Xxxxxxx Xxxxxxx Hockley Xxxxxx Xxxx Baylor Xxxxxx Xxxx Xxxxx Xxxxxx Xxxxx Red River Xxxx Xxxxx Xxxx Xxxxxxx Xxxxx Xxxx Xxxx Xxxxxx Xxxxxx Delta Xxxxxxxx Xxxx Xxxxxxx Xxxxx Xxxxx Xxxxxxxxx Xxxxxxxxxxxx Xxxx Xxxxxx Xxxxxx Xxxxx Xxxxxxxx Palo Xxxxxx Xxxxxx Xxxxxx Xxxxxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxxx Xxxxxx Xxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxxxxx Xxxxxxxx Hood Xxxxxxx Xxxxx Xxxxx Xxxxxxxxx Zandt Xxxxxxxxx Xxxxx Xxxx Panola El Paso Loving Xxxxxxx Xxxxx Xxxxxxxxx Coke Xxxxxxx Xxxxxxx Comanche Bosque Hill Navarro Cherokee Xxxxxxxx Xxxxxx Xxxxxxxx Xxxxxxxx Xxxxxxxxx Nacogdoches Xxxxxxxx Xxxxxxxxx Xxxxxx Xxxx Xxxxx Xxxxx Xxxxxx Xxxxx Xxx Xxxxx Concho Xxxxx McLennan Xxxxxxx Limestone Xxxx Xxxxxxx San Xxxxxxxxx San Saba Xxxx Falls Xxxxxx RobertsonMadison Xxxxx Xxxxxxxx Trinity Xxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxxx Llano Xxxxxxxxx Xxxxxx Xxxxxxxxxx Xxxxxx Bastrop Brazos Xxxxxxxx Xxx Washington Xxxxxx San Xxxxxxx Xxxxxxxxxx Liberty Xxxxx Xxxxxx Orange Xxxx Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxx Xxxxxxxxx Xxxxxxxxx Colorado Fort Bend Uvalde Xxxxxx Bexar Xxxxxx Xxxxxxxx Lavaca Galveston Xxxxxxx Brazoria Atascosa De Xxxx Xxxxxxx Frio XxXxxxxx Xxxxxx Goliad Xxxxxxxx Xxxxxxx Matagorda La Salle Live Bee Oak Refugio Aransas San Xxxxxxxx Xxxxx WellNs ueces Kleberg Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxx 0 10M0AP114-ST Miles Xxxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxxxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxxxx Xxxxxxx Colorado Goliad Kenedy Nacogdoches Stonewall Xxxxxxxx Angelina Comal Xxxxxxxx Xxxx Xxxxxxx Xxxxxx Aransas Comanche Xxxx Xxxx Xxxxxx Xxxxxxx Xxxxxx Xxxxxx Concho Xxxxxxx Xxxxxx Xxxxx Xxxxxxx Xxxxxxxxx Xxxxx Xxxxx Xxxx Nueces Xxxxxx Atascosa Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Xxxxxx Xxxxx Xxxxxx Xxxxx Xxxx Xxxx Orange Xxxxxxxxxxxx Throckmorton Bandera Xxxxxxxx Xxxx La Salle Palo Xxxxx Xxxxx Bastrop Xxxxxx Xxxxxxxx Xxxxx Panola Xxx Xxxxx Xxxxxx Baylor Xxxxxxxxx Xxxxxxxx Xxxx Xxxxxx Xxxxxx Bee Xxxxxx Xxxxxxxx Lampasas Xxxxxx Trinity Bell Xxxx Xxxxxx Xxxxxx Lavaca Pecos Tyler Bexar Xxxxxx Xxxxxx Xxx Xxxx Xxxxxx Xxxxxx De Xxxx Xxxxxxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxx Deaf Xxxxx Xxxxxxx Liberty Presidio Uvalde Bosque Delta Xxxxxxx Limestone Xxxxx Xxx Verde Xxxxx Bowie Xxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxx Van Zandt Brazoria Xxxxxxx Xxxxxxxx Hemphill Live Oak Xxxxxx Xxxxxxxx Brazos Dimmit Xxxxxxxxx Llano Real Xxxxxx Xxxxxxxx Xxxxxx Xxxxxxx Loving Red River Xxxxxx Xxxxxxx Xxxxx Xxxx Lubbock Xxxxxx Xxxx Xxxxxx Xxxxxxxx Xxxxxxx Xxxx Xxxxxxx Xxxxxxxxxx Xxxxx Xxxxx Hood Madison Xxxxxxx Xxxx Xxxxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxx Xxxxxxx Burnet El Paso Xxxxxxx Xxxxxx Rockwall Xxxxxxx Xxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxx Wichita Xxxxxxx Xxxxx Erath Xxxxxxxx Matagorda Xxxx Wilbarger Xxxxxxxx Falls Xxxx Maverick Xxxxxx Xxxxxxx Xxxxxxx Xxxxxx Xxxxxxxxxx XxXxxxxxx Xxx San Xxxxxxxxx Xxxxxxxxxx Camp Xxxxxxx Xxxxx XxXxxxxx San Xxxxxxx Xxxxxx Xxxxxx Xxxxxx Xxxx XxXxxxxx San Xxxxxxxx Xxxxxxx Xxxx Xxxxx Xxxxxxx Xxxxxx San Xxxx Xxxx Xxxxxx Xxxxx Xxxxxx Xxxxxx Xxxxxxxxxx Xxxx Xxxxxxxx Fort Bend Xxxx Xxxxx Midland Xxxxxx Yoakum Xxxxxxxx Cherokee Xxxxxxxx Xxxxxxxxx Xxxxx Xxxxxxxxxxx Xxxxx Childress Freestone Xxx Xxxx Xxxxx Xxxxxx Xxxxxx Xxxx Xxxxxxx Frio Xxxxxx Xxx Xxxxx Xxxxxxx Xxxxxxxx Xxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxx Xxxxxxx Coke Xxxxxxx Xxxxxx Xxxxxx Galveston Xxxxx Xxxxxxxxx Xxxxxxx Xxxxx Xxxxxx Xxxxxxx Xxxxxxxx Xxxxxxxxxx Xxxxx Xxxxxx Xxxxx Xxxxxxxxx Xxxxx Xxxxxxxx You or a designated representative may direct inquiries to an HMO customer service representative by mail or by calling the toll free telephone number on the back of Your ID card. Inquiries resolved to Your satisfaction will be tracked by the HMO. If an inquiry is not resolved promptly to Your satisfaction, it will be handled according to the Complaint procedure described below.