Service Categories. 2.1.1 Urgent issues: Any issue deemed urgent should be reported to the Work-Center at 773.834.1414. A work order will be created from the call and a work order number will be assigned. Emergency issues are typically priority 1 but could include services related to programmatic functions or events (see table below).
Appears in 3 contracts
Samples: Service Level Agreement, Service Level Agreement, Service Level Agreement
Service Categories. 2.1.1 Urgent issues: Any issue deemed urgent should needs to be reported to called into the Workwork-Center center at 773.834.1414. A work order will be created from the call and a work order number will be assigned. Emergency Urgent issues are typically categorized as priority 1 or priority 2 but could may include services related to programmatic functions or events (see table below).
Appears in 1 contract
Samples: Service Level Agreement
