Service Credit Exception. Unless otherwise provided, any failure of Service resulting in Service Outage credits, as defined in the applicable Product Rider(s), is not a default entitling Customer to terminate the affected Service or this Agreement.
Appears in 3 contracts
Samples: Master Services Agreement, Master Services Agreement, Master Services Agreement General Terms and Conditions
Service Credit Exception. Unless otherwise providedprovided in a Product Rider or SOF, any failure of Service resulting in Service Outage credits, as defined in the applicable Product Rider(s), is not a default entitling Customer to terminate the affected Service or this Agreement.
Appears in 1 contract
Samples: Master Services Agreement General Terms and Conditions