Common use of Service Credit Request Clause in Contracts

Service Credit Request. In order to receive a service credit under this service level agreement, Customers must request a service credit by emailing xxx@xxxxxxxx.xx.xx, within 15 days of the month for which the service credit is being requested. Customers who are part due or in default, or in breach of the Agreement are not eligible for any service credit under the terms of this Agreement.

Appears in 3 contracts

Samples: Software User Contract, Software User Contract, Software User Contract

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Service Credit Request. In order to receive a service credit under this service level agreementService Level Agreement, Customers must request a service credit by emailing xxx@xxxxxxxx.xx.xxxxxxxxx@xxxxxxxxx.xxx, within 15 days of the month for which the service credit is being requested. Customers who are part due or in default, or in breach of the Agreement are not eligible for any service credit under the terms of this Agreement. Following the successful acknowledgement of the service credit by Workbooks, the Customer’s current Subscription Term will be extended to include the additional service credit period.

Appears in 2 contracts

Samples: Master Services Agreement, Master Services Agreement

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