Common use of Service definition and service level Clause in Contracts

Service definition and service level. access 6.1 The connection point to the DE-CIX infrastructure is called “access.” The access is a prerequisite for any services based thereon. The access is contractually available when the Ethernet protocol of the access is provided by DE-CIX (measured on the DE-CIX infrastructure). 6.2 The standard service level (99.99%) applies to the access.

Service definition and service level. access 6.1 The connection point poin t to the DE-CIX INTERWIRE infrastructure is called “access.” The access is a prerequisite for any services based thereon. The access is contractually available when the Ethernet protocol of the access is provided by DE-CIX INTERWIRE (measured Measured on the DE-CIX INTERWIRE infrastructure). 6.2 The standard For access the standa rd service level (99.9999.8 %) applies to the accessapplies.