SERVICE DELIVERABLES. You will receive service on the Covered Product as described below: In-Home/On-Site: Service will be performed in Your home or on site as indicated on the Declarations Page of this Agreement provided You have fulfilled the responsibilities required under the section labeled, “YOUR RESPONSIBILITIES – IN-HOME SERVICE”. In-home service will be provided by Our authorized, third-party service provider during regular business hours, local time, excluding holidays. Our authorized, third-party service provider may opt to remove the Covered Product to perform service in-shop. The Covered Product will be returned upon completion. Additional time and mileage charge for in-home repairs outside of twenty-five (25) contiguous land miles OR the normal service radius of Our authorized, third-party service provider are not covered by this Agreement and are Your responsibility. If an authorized service provider is unavailable in Your area, You may be responsible for locating a service provider and facilitating the service for Your Covered Product, governed by the terms in section “Customer Service Reimbursement”. We are not responsible for delay in service or use of the Covered Product while the Covered Product is being repaired, replaced, evaluated, or diagnosed unless otherwise stated in this Agreement.
Appears in 14 contracts
Samples: Extended Service Agreement, Extended Service Agreement, Extended Service Agreement
SERVICE DELIVERABLES. You will receive service on the Covered Product as described below: In-Home/On-Site: Service will be performed in Your home or on site as indicated on the Declarations Page of this Agreement provided You have fulfilled the responsibilities required under the section labeled, “YOUR RESPONSIBILITIES – IN-IN HOME SERVICE”. In-home service will be provided by Our authorized, third-party service provider during regular business hours, local time, excluding holidays. Our authorized, third-party service provider may opt to remove the Covered Product to perform service in-shop. The Covered Product will be returned upon completion. Additional time and mileage charge for in-home repairs outside of twenty-five (25) contiguous land miles OR the normal service radius of Our authorized, third-party service provider are not covered by this Agreement and are Your responsibility. For products of a reasonable size and weight, You may be required to carry the Covered Product to a local authorized service provider of Our choice for repairs. If an authorized service provider is unavailable in Your area, You may be responsible for locating a service provider and facilitating the service for Your Covered Product, governed by the terms in section “Customer Service Reimbursement”. We are not responsible for delay in service or use of the Covered Product while the Covered Product is being repaired, replaced, evaluated, or diagnosed unless otherwise stated in this Agreement.
Appears in 1 contract
Samples: Extended Service Agreement
SERVICE DELIVERABLES. You will receive service on the Covered Product as described below: In-Home/On-Site: Service will be performed in Your home or on site as indicated on the Declarations Page of this Agreement provided You have fulfilled the responsibilities required under the section labeled, “YOUR RESPONSIBILITIES – IN-IN HOME SERVICE”. In-home service will be provided by Our authorized, third-party service provider during regular business hours, local time, excluding holidays. Our authorized, third-party service provider may opt to remove the Covered Product to perform service in-shop. If the Covered Product requires in-shop repair, the shipping and/or transportation will be covered by this Agreement. The Covered Product will be returned returned, at Our cost, upon completion. Additional time and mileage charge for in-home repairs outside of twenty-five (25) contiguous land miles OR the normal service radius of Our authorized, third-party service provider are not covered by this Agreement and are Your responsibility. If an authorized service provider is unavailable in Your areaFor products of a reasonable size and weight, You may be responsible for locating a service provider and facilitating the service for Your Covered Product, governed by the terms in section “Customer Service Reimbursement”. We are not responsible for delay in service or use of required to carry the Covered Product while the Covered Product is being repaired, replaced, evaluated, or diagnosed unless otherwise stated in this Agreementto a local authorized service provider of Our choice for repairs.
Appears in 1 contract
Samples: Extended Service Agreement
SERVICE DELIVERABLES. You will receive service on the Covered Product as described below: In-Home/On-Site: Service will be performed in Your home or on site as indicated on the Declarations Page of this Agreement provided You have fulfilled the responsibilities required under the section labeled, “YOUR RESPONSIBILITIES – IN-HOME SERVICE”. In-home service will be provided by Our authorized, third-third- party service provider during regular business hours, local time, excluding holidays. Our authorized, third-party service provider may opt to remove the Covered Product to perform service in-shop. The Covered Product will be returned upon completion. Additional time and mileage charge for in-home repairs outside of twenty-five (25) contiguous land miles OR the normal service radius of Our authorized, third-party service provider are not covered by this Agreement and Agreementand are Your responsibility. If an authorized service provider is unavailable in Your area, You may be responsible for locating a service provider and facilitating the service for Your Covered Product, governed by the terms in section “Customer Service Reimbursement”. We are not responsible for delay in service or use of the Covered Product while the Covered Product is being repaired, replaced, evaluated, or diagnosed unless otherwise stated in this Agreement.
Appears in 1 contract
Samples: Extended Service Agreement