Common use of Service Improvements Clause in Contracts

Service Improvements. Genesys may aggregate data and information related to the performance, operation and use of services to conduct statistical analyses, benchmarking, research, development and other similar activities (“Service Improvements”). Genesys will not incorporate Customer Data in Service Improvements in a form that could identify Customer or Customer’s customers and will use industry standard techniques to anonymize Customer Data prior to performing Service Improvements, unless otherwise consented to by Customer. Genesys retains all intellectual property rights in Service Improvements and may make them publicly available.

Appears in 8 contracts

Samples: Cloud Services Agreement, Service End User Agreement, Cloud Services Agreement

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Service Improvements. Genesys may aggregate data and information related to the performance, operation and use of services the Cloud Services to conduct statistical analyses, benchmarking, research, development development, and other similar activities (“Service Improvements”). Genesys will not incorporate Customer Data in Service Improvements in a form that could identify Customer or Customer’s customers and will use industry standard techniques to anonymize Customer Data prior to performing Service Improvements, unless otherwise consented to by Customer. Genesys retains all intellectual property rights in Service Improvements and may make them publicly available.

Appears in 3 contracts

Samples: User Agreement, User Agreement, User Agreement

Service Improvements. Genesys may aggregate data and information related to the performance, operation and use of services the Services to conduct statistical analyses, benchmarking, research, development development, and other similar activities (“Service Improvements”). Genesys will not incorporate Customer Data in Service Improvements in a form that could identify Customer or Customer’s customers and will use industry standard techniques to anonymize Customer Data prior to performing Service Improvements, unless otherwise consented to by Customer. Genesys retains all intellectual property rights in Service Improvements and may make them publicly available.

Appears in 2 contracts

Samples: Genesys Cloud Services Agreement, Genesys Cloud Services Agreement

Service Improvements. Genesys may aggregate collect and use data and information related to the performance, performance and Customer’s operation and use of services the Cloud Services to create statistical analyses and conduct statistical analyses, benchmarking, research, surveys, development and other similar activities (“Service Improvements”). Genesys will not incorporate Customer Data in Service Improvements in a form that could identify Customer or Customer’s customers and will use industry standard techniques to anonymize Customer Data prior to performing Service Improvements, unless otherwise consented to by Customer. Genesys retains all intellectual property rights in Service Improvements and may make them publicly available.

Appears in 2 contracts

Samples: Genesys Cloud Services Trial Agreement, Genesys Cloud Services Trial Agreement

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Service Improvements. Genesys may aggregate data and information related to the performance, operation and use of services the Cloud Services to conduct create statistical analyses, analyses and perform benchmarking, research, development and other similar activities (“Service Improvements”). Unless Customer provides consent, Genesys will not incorporate Customer Data in Service Improvements in a form that could identify Customer or Customer’s customers and will use industry standard techniques to anonymize Customer Data prior to performing Service Improvements. Customer Data will, unless otherwise consented at all times, be subject to security controls as determined by CustomerGenesys. Genesys retains all intellectual property rights in Service Improvements and may make them publicly available.

Appears in 1 contract

Samples: Genesys Cloud Services Trial Agreement

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